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Electric Fireplaces Plus Reviews

4.8 Rating 347 Reviews
97 %
of reviewers recommend Electric Fireplaces Plus
4.8
Based on 347 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Electric Fireplaces Plus Reviews

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 30th June 2026
Lewis T
Electric Fireplaces Plus 5 star review on 1st March 2026
David S
Electric Fireplaces Plus 5 star review on 1st March 2026
David S
Electric Fireplaces Plus 5 star review on 1st March 2026
David S
Electric Fireplaces Plus 5 star review on 22nd February 2026
TASNEEM H
Electric Fireplaces Plus 5 star review on 18th January 2026
Joshua A
Electric Fireplaces Plus 5 star review on 18th December 2025
JOSHUA H
59
Anonymous
Anonymous  // 01/01/2019
“Very good service. Their chat person was helpful. We could not see this product locally and were concerned about purchasing a product without seeing it first. Shipping was fast with a courteous driver. Communication was very good. This unit is for a new build and will not be permanently installed for several months. We sat the unit up temporarily in front of our existing fireplace. We are very pleased with the look and quality of this electric fireplace. Thank you.”
Electric Fireplaces Plus 5 star review on 15th February 2025
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(Athens) - Posted 1 year ago
“Good pricing, quick delivery and secure cartoning. Also, was able to return trim package for refund.”
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(Athens) - Posted 1 year ago
“Great company! The fireplace shipped quick and it’s so pretty! It was pretty easy for my hubby to set up and wire.”
Electric Fireplaces Plus 5 star review on 6th February 2025
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(Athens) - Posted 1 year ago
“We ordered a Traditional Modern Flames electric fireplace from Electric Fireplaces Plus and are very happy. We were able to get a great price when all the other retailers listed MSRP. The fireplace was also shipped quickly and we had it within a few days. We got this to seal off our drafty wood burning fireplace. I had to build a custom enclosure and the whole installation turned out great. No more drafts and the electric fireplace looks absolutely fantastic!! The fire, logs and embers look very realistic. It even has a realistic sound with smoke and sparks that float upward. I don't care for all of the color options but they are there for those that do. I do wish it had more flame types and flame hieght adjustment but those are very minor complaints. My biggest gripe is that we didn't do this a long time ago!”
Electric Fireplaces Plus 5 star review on 5th February 2025 Electric Fireplaces Plus 5 star review on 5th February 2025
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(Athens) - Posted 1 year ago
“FAST SAFE Shipping, fireplace arrived in perfect condition. Installation a breeze, we did have to replace the DOA remote battery. Looks and works great !! Only wish the lights/flames were brighter.”
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(Athens) - Posted 1 year ago
“Easy to work with… highly recommended.”
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(Athens) - Posted 1 year ago
“I was notified of the delivery in advance , and given instruction on what to do if damaged. I appreciated that. My ONLY comcsrn is the unit will not be installed for 30 days, and have no way to check operation.”
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(Athens) - Posted 1 year ago
“We ordered the Napoleon Clearion Elite 60" See Thru Wall Mount Electric Fireplace. We are very pleased with the quick delivery and professional service from Electric Fireplaces Plus. The product is exactly what we expected.”
Electric Fireplaces Plus 5 star review on 10th January 2025 Electric Fireplaces Plus 5 star review on 10th January 2025 Electric Fireplaces Plus 5 star review on 10th January 2025
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(Athens) - Posted 1 year ago
“Reviewing prior to installation but I have tested the unit (Modern Flames Landscape Pro Slim 56")and is working perfectly.ordering and shipping were 1st rate. Anna immediately followed up w contact info and assurances of being available going forward. Packaging was excellent, well protective of unit.”
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(Athens) - Posted 1 year ago
“The fireplace was everything I wanted and very easy to install.”
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(Athens) - Posted 1 year ago
“There were some problems with tge delivery, but Electric Fireplaces were very nice abd helpful”
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(Athens) - Posted 1 year ago
“Our new fireplace is AMAZING! I have been eyeing it for over a year and when we built our addition we framed for the fireplace and covered it with sheetrock. I ordered the fireplace and it arrived the very next day! (Our location happened to be close I’m sure! I was expecting a week!) My husband and I had it installed within a couple hours and it was fairly easy to do! It looks amazing, gives off great heat when we want it to and makes me want to cuddle on my couch every night now! Highly, highly recommend!”
Electric Fireplaces Plus 5 star review on 10th December 2024 Electric Fireplaces Plus 5 star review on 10th December 2024 Electric Fireplaces Plus 5 star review on 10th December 2024 Electric Fireplaces Plus 5 star review on 10th December 2024 Electric Fireplaces Plus 5 star review on 10th December 2024
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(Athens) - Posted 1 year ago
“Modest little insert with very low light and a bit too much noise from the fan. It cost almost as much to run electrical as did the unit. Wish the lighting was a bit more vibrant.”
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(Athens) - Posted 1 year ago
“Very fast shipping and execlent customer service. Fireplace is beautiful.”
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(Athens) - Posted 1 year ago
“Love the fireplae, disappointed that it didn't arrived with the mantel as displayed. It's hard to find the size mantel it needs. Only because of the flames we keep it.”
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(Athens) - Posted 1 year ago
“It is damaged in transit”
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(Athens) - Posted 1 year ago
Good morning Samir, I’m sorry to hear that your unit arrived damaged. We received your email late yesterday evening, after business hours, and responded this morning, requesting photos. Please send the photos as soon as possible so we can resolve this issue quickly for you. Thanks!
Posted 1 year ago
“very realistic and stunning! Very pleased with this product! It gets a lot of compliments from visitors.”
Electric Fireplaces Plus 5 star review on 16th November 2024
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(Athens) - Posted 1 year ago
“Great Company very Helpful and Professional Working with Tyler was wonderful NOW Woodland 27 inch fire logs are not 27 inches I had an engineer A contractor Electrician and Me which I measured 7 times We all measured 24 inches what a disappointment I’m not the type to complain but Woodland 27 inch fireplace is not 27 the diagram they give you does not work out to 27 inches I woodland sent me a new set of 27 inch logs and they were also 24 inches I just feel this is a little bit of false advertising Like Subway and the amount of meat they put on your sandwich I am again very disappointed with Woodland or whatever Company made them so all you customers measure your 27 inch logs and tell me if I am wrong because I am baffled TY Tom C”
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(Athens) - Posted 1 year ago
“Always wanted an electric fireplace in our basement. The installation was very easy and the unit heats our basement without a problem.”
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(Athens) - Posted 2 years ago
“We ordered the Dimplex Revillusion and it arrived in just few days. We were amazed at how well it was packed and it arrived in perfect condition. It is beautiful and looks so realistic. We have been very happy with our purchase!”
Helpful Report
(Athens) - Posted 2 years ago
Electric Fireplaces Plus is rated 4.8 based on 347 reviews