Element Vape Reviews

3.1 Rating 720 Reviews
53 %
of reviewers recommend Element Vape

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Element Vape 1 star review on 14th May 2024
Anonymous
Element Vape 1 star review on 14th May 2024
Anonymous
Element Vape 1 star review on 14th May 2024
Anonymous
Element Vape 1 star review on 14th May 2024
Anonymous
Element Vape 5 star review on 1st May 2024
Bridgette Knowles
Element Vape 1 star review on 9th April 2024
Steve D.
Element Vape 1 star review on 11th October 2023
Anonymous
46
Anonymous
Anonymous  // 01/01/2019
Element vape is the best! I was skeptical after reading some reviews. Decided to give them a try anyway and glad I did! I challenge you to find better prices on name brand carts. I've made 2 pretty big orders now and all arrived as described and way before I expected them. After I received order confirmations Items were delivered within 3 working days. Thanks Element Vape!
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Posted 1 year ago
Such a great company. Customer service is responsive and helpful, shipping time is always super fast and you cant beat their prices. I highly recommend ordering from Element
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Posted 1 year ago
I ordered, and received the gorgeous DotMod 35W in red, with coils, and battery. The product is of quality materials. The vaping experience from this device is wonderful! Element Vape is where I shop for vaping products, and devices. Excellent service, fast shipping is phenomenal. Their support is superb.
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Posted 1 year ago
Fast shipping (only 3 days with standard shipping), Great price (very competitive, I ended up saving about $50 on a bulk order vs. my usual guys). Great customer service too. Highly recommend. 10/10
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Posted 1 year ago
I paid for 'EXPRESS SHIPPING 2-5 days After 1 week all I have is a receipt for printing a shipping label. Correspondence with this company seems futile and automated. Zero confidence I'll get my order at all. Poor ethics.
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Posted 1 year ago
Excellent service.
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Posted 1 year ago
Never have an issue with element vape and delivery - usually pretty fast considering supply issues - I order ONLY from element Vape to get Sourion Drop products - Do not order from SourionUSA (never got the order and still trying to get refund ) but all praises for Element for all vape needs!
Element Vape 5 star review on 12th January 2023
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Posted 1 year ago
Couldn’t get the discount button to work. Contacted Element Vape customer service and they gave me a store credit. Thanks guys!
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Posted 1 year ago
Element Vape has been a favorite place of mine for vape products and hardware for a while. Great service and quality products with affordable prices that can't be beat anywhere. I also live on the East Coast and shipping is on point, just as great as it was before PACT. Thanks for having my back Element! Love you guys! :)
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Posted 1 year ago
Terrible customer service!! My order was destroyed during shipping, there response was to pass blame on someone else. No refund, No replacement!!
Element Vape 1 star review on 9th January 2023
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Posted 1 year ago
Wrote to element vape regarding their product (vape cart) by Binoid, I tried both types( space jam and ghost rider) and neither one gave the effect I expected. They wouldn't offer me a refund nor exchange. Terrible customer service! Consumers beware!!!!! Pure CáCá.
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Posted 1 year ago
Great online vape shop. I save nearly 50% compared to the local B&M Vape shop. Orders arrive amazingly quick from the other end of the country. I had to contact customer service one time and they resolved the issue really before I contacted them, I just didn’t realize it. They are my go to Vape shop!
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Posted 1 year ago
I ordered a few items from them, and the package got lost in the mail. Element Vape was very understanding, and made it up to me in a timely manner. 5/5. Would definitely buy from them again.
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Posted 1 year ago
Horrendously slow shipping! After 3 weeks, no status of when my order will be received, and this company refuses to provide my requested refund!
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Posted 1 year ago
i was trying to refund a product, and they got back to me 2-3 hrs later. very good customer service.
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Posted 1 year ago
My order was misplaced by the mailing company, element vape looked into it and sent a replacement ASAP! Which they made sure I received.
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Posted 1 year ago
Element Vape is fine, they sent everything I asked for in a timely manner and nothing is expired. The shipping company however, Swyft (useswyft), was nothing but sketch. Looked up reviews on them, and found nothing but people saying they stole their packages. "Took 'picture proof' from inside the car and drove off." Having read that, I went ahead and just waited outside when I got a text saying they'd be there in five minutes. Tell me why after I went outside, the Swyft car drove up unmarked, parked, took a picture of the package from inside the car, then looked like they were about to drive off until I started walking up to them. They then hopped out real quick, asked for a scribble, said they didn't need to see ID, then drove off just as quickly as they arrived. Reasonably certain that if I wasn't waiting outside, that'd have gone very differently and I still wouldn't have what I paid for.
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Posted 1 year ago
Customer service are quick and easy going. I’ll be using element vape for years.
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Posted 1 year ago
Element vape has been my go to one stop shop for all my vaping needs! They seem to be the only online retailer to stock my flavor juice. I cannot get it locally. And their selection of mods and accessories are awesome too. I started with a little 50w Geekvape and have since upgraded to the 100w s100. I find all my tanks here as well. I use Zeus tanks, they never leak. Here recently I had an issue with the website not working. Unfortunately at the time they were running a sale. I’ve had this issue before and normally it would take a day or two and load up and checkout just fine. But not this time. And I missed the sale. I continued to try for a week and with their gracious help I was able to delete my account, reopen it (transferred my rewards balance) and they are even sending me a partial refund on my order to reflect the discount I should have gotten! Their customer service is and has always been top notch and whenever I have any issues, which are few and far between, they handle them efficiently and with the upmost care. Hands down An amazing snop. I will not go anywhere else. Elementvape for life!
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Posted 1 year ago
Well it is the first time shopping with them and almost a month now with no product. The tracking info is pathetic. With today’s tracking ability, there is no excuse. You can ship anything in less than a week even ground. There is absolutely no excuse for a month and no eta!
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Posted 1 year ago
Element Vape is rated 3.1 based on 720 reviews