END. Reviews

Name: END.
Rating: 1.77

1.8 Rating 235 Reviews

18 %

of reviewers recommend END.

Company Reviews

Questions

Metrics

1.8

Based on 235 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order with END. Tried to cancel 3 times before it was shipped and was denied each time. Upon arrival, button fell apart on one of the items I ordered and END stopped replying to my emails and did nothing about it.”

Helpful Report

Posted 7 years ago

“Didn’t deliver an order I paid for and no sign of it. Spoke to three people who all promised it would be delivered but nothing yet. Don’t order from them. They can’t be trusted.”

Helpful Report

Posted 7 years ago

“Buyer beware! I just purchased a sweatshirt from End. I live in the US. The sweatshirt was too small though everyone I own is that size or smaller I attempted to exchange the item. It was going to cost me at least $24 US through the postal service and $200 (!) through Fed Ex to return it to End for an exchange, not a refund. I urge potential customers to be aware of the risk they take ordering from End if you do not live in the UK —Disappointed”

Helpful Report

Posted 7 years ago

“They had a shipping promo for free 2 day shipping. They had so much demand that they couldn’t keep up the promise of 2 day shipping and my products came about 7 days later. I called and they apologized for the delay so that was nice. I kept two items and had to send two back. Beware if you are sending back items from the U.S., the return shipping is high. I sent back two pair of shoes and it was $71. It would be nice if they offered some sore or discounted return shipping for international customers.”

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Posted 7 years ago

“Good service. Easy to navigate website.”

Helpful Report

Posted 7 years ago

“I bought about 400 dollars worth of merchandise. Which qualifies for 2 day shipping and was suppose to received on Wednesday. I bought the items on the weekend prior. They never shipped out my order and once I contacted them I was told it would not be 2 day shipping and would come sometime the week after. I think that if you pay for service you are suppose to get it and using other orders as reason not to get it is bad customer service. Not only was I not getting my package I was never told I was never contacted by end about the issues letting me know I wouldn’t get my items in the time that was told to me this is big inconvenience. End clothing didn’t even want to resolve the issues very disappointed. I will not be ordering from them and I will be sure to let everyone I know not to order from end clothing and will post my experience review sites.”

Helpful Report

Posted 7 years ago

“Thanks a lot's. Just got my Air Max 90/1 metallic gold.”

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Posted 7 years ago

“Fast delivery and goods are good quality and their website design is user friendly”

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Posted 7 years ago

“I bought a pair of boots from END Clothing. To my disappointment, they arrived with a couple of defects. I shipped the boots back to England from Canada the next day. Ruby from END promptly replied to my email regarding a refund for the boots and a reimbursement for the return shipping cost, which was $139.25 CAD. She was courteous and professional in process to resolve this issue. Overall, this was an amazing customer service experience from a company that stands by their items.”

Helpful Report

Posted 7 years ago

“Would give no stars if I could. It appears their courier, DPD,stole my order and delivered an empty box. End have told me it's my responsibility to report a crime to the police and sort it out myself!”

Helpful Report

Posted 7 years ago

“Support is too bad at all. I don't recommend this company for shopping.”

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Posted 7 years ago

“I bought a Barbour Ashby jacket in the sales at a fantastic discount. Delivery was smooth and the product is great. Very happy all round.”

Helpful Report

Posted 7 years ago

“Great products, fast delivery and amazing customer service. Absolutely recommended.”

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Posted 7 years ago

“Excellent service everytime”

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Posted 7 years ago

“Extremely quick delivery!”

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Posted 7 years ago

“Fantastic I loved my new swag easy to use too”

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Posted 7 years ago

“i can get casual item here , thanks”

Helpful Report

Posted 8 years ago

“Good packaging and product”

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Posted 8 years ago

“good customer service, fast delivery”

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Posted 8 years ago

“Greatproducts”

Helpful Report

Posted 8 years ago

END. is rated 1.8 based on 235 reviews