“We helped our nephew lease a car while visiting us in Marietta ,GA . We had an exceptional person assist in the transaction and wanted to say how Impressed we were with Ty Sutton at the 614 Cobb Parkway rental store .”
“Very professional and great experience with the Danville, KY. (Rick and Wesley) in KY. and Huntington Beach (Shaun in CA) locations. The first car(Ford Expedition) had a check engine light come on. Shaun switched me to a Suburban and we made our trip back to KY. Rick in KY, made the final inspection. He was very pleased with the car, we returned in from CA.
They apologized for the Ford, check engine light coming on. They really helped me out when I needed their services. I will rent from them again if needed. The cost was around 1200.00 for our 11 day trip. I had about $400.00 returned on my credit card. I had their car from April 11th and returned it April 21st 2023.
Enterprise made our travel plans easier.”
“The service we received from KeSean Robinson and Derrick Fields at 4201 North Q Steet was STELLAR .
.The way they treated all their customers was not short of AMAZING. We watched them handle phone calls and in lobby custrrmers with care and patience. It was really refreshing to young people be so professional. And when we took possof the vehicle it was spotless. They seemed to be a well cohesive team. I will be a repeat customer and will also recommend this location.”
“Allie Brown at the Enterprise Dublin branch went above and beyond to help me during my recent retail. I have rented from Enterprise for Business for several years and the Dublin and Vidalia branches have always been fantastic!”
“Upon arrival at the London Road Office, I was met with a very helpful and smiling Saiza who cheerfully made my booking for a small van which I collected a few days later. On the day of collection Saiza, again cheerful showed me around the van wishing me a safe journey before I drove away. When I returned the van Niall who was friendly and helpful, inspected the van, finding no problems, he arranged a refund of the deposit, the van was clean when presented and drove well. It was a pleasure dealing with Niall and Saiza such delightful team members, thank you guys”
“Ian Jackson( located at 1924 NE Columbia Blvd. Portland, OR) delivered the best customer service that I have had in a long time. Attention to detail however, he made sure to listen to my voice and to answer my questions related to the rental car and my car insurance. Also, very helpful in assisting in selecting the right car for my comfort. Acknowledged the challenges with car accidents and how stressful it can be. I greatly appreciated the service, great communication and kindness.
Further, upon returning the car, Austin Guanzon, presented himself well. He greeted my son and I with a "people-first attitude. Friendliness with a smile. Thank you.”
“I needed a rental car for my accident and went to enterprise on empire blvd in Webster NY. Matt helped me get a car, a Rav4 the same day I went to the shop. I found the car too big for my garage with my husband's car in it too and too big to drive. I called him and he found a new malibu in a few days and drove it to my home to replace the Rav4. He went out of his way to help me. I will recommend Enterprise to all my family and friends.”
“Hayley from the Bracknell branch was brilliant! She responded immediately after being contacted by my insurance company! Hayley even upgraded a small van to a transit van without the extra charge! I’m very happy with the service.”
“My wife and I were 100% satisfied with our Enterprise rental out of Logan International airport last month. From getting the car of our choice to its return, everyone (especially Isabel) was dedicated to assuring that we felt comfortable with our rental. Everything was handled efficiently and professionally. Thank you!”
“I hired a Luton van from Enterprise, Bury St Edmunds to undertake my house removals recently.
The member of staff I dealt with was Kevin. His approach was exemplary. He explained everything in detail and made the whole hiring process straightforward. He is courteous and efficient and an asset to the organisation.”
“Everyone at the Northport Alabama location was fantastic. They answered my questions, got me in and out hassle free, and made sure my rental experience went without any problems. They even knew my first name as I walked in the door to return the key.”
“Customer service given by Jake when I collected and dropped my hire van at the overflow car park at Stansted airport was excellent. I’ve hired here on many occasions and I have to say Jake surpassed all expectations. Helpful, friendly, Knowledgeable and polite.”
“I hired a car from Enterprise Leeds Bradford Airport whilst my car was been repaired. I found the staff friendly and obliging, they were expecting me when I arrived and the whole handover process was quick and smooth.”
“Words cannot express how good this company is to deal with especially the Edinburgh branch. My experience with car hire companies is widely varied but without a doubt this one is the absolute best.”
“We had booked on line to pick the car up at Sants Train Station in down town Barcelona, Spain, and where given a free upgrade to a SUV Nissan Qashqai that had less than 500 Kms mileage on it. We had it for the day with unlimited mileage. Car return was a very quick and easy affair. Very professional team be it to check in or check out (give it back) Highly recommended.”
