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Enterprise Rent-A-Car Reviews

2.3 Rating 1,359 Reviews
33 %
of reviewers recommend Enterprise Rent-A-Car
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Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 24th July 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 2 star review on 23rd May 2025
John Stewart
Enterprise Rent-A-Car 3 star review on 22nd April 2025
Egr Faraday
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Anonymous
Anonymous  // 01/01/2019
I recently rented a sedan from enterprise at 12037 SW 117th Avenue 33186 , and Mr. Hector Perez was very professional and helpful with our rental experience. A+ all the way ! I will definitely rent from them again! Thanks
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Posted 4 months ago
We had a wonderful week of transportation. I have never driven an electric sub but I enjoyed it. Enterprise is a honor to some of us. Just wanting to give a Special thanks to: Charlie here at our Martinsville branch. Thanks for being loyal and knowing your job. What would we customers do without you. Thank you.
Enterprise Rent-A-Car 5 star review on 12th August 2025
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Posted 4 months ago
Had an amazing experience at Enterprise Rent-A-Car, 875 Plymouth Drive, Mississauga! The whole process was super smooth — thanks to Mr. Nivethan. Pick-up and drop-off took barely 5–10 minutes. Definitely my go-to spot for car rentals. Big shoutout to Mr. Nivethan — truly top-notch service! Highly recommend to friends and family.
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Posted 4 months ago
My brother was visiting and backed into my car. I needed a car rental until the repairs could be made. The Enterprise representative met me at the auto body location and drove me to Enterprise to pick up the rental. I was so glad that this service was available as there was no way I could have gotten there. When my car repair was done, I just drove off with my car and Enterprise picked up the rental. It is so nice to know that Enterprise can help this way. I didn't speak with anyone at Enterprise directly. My brother's insurance company took care of everything.
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Posted 4 months ago
I recently had to find a rental car and this was my first experience. I went to the location on Astoria (East Elmhurst) Queens NY area. Not only were all the staff I encountered professional, knowledgeable and patient, Faith (the person I mainly dealt with, Tara (her assistant branch manager),her branch manager (I didn’t get the chance to write her name as well) & Sheryl T from the car sales division all made what should have been a horrible time for me the most amazing experience I’ve ever encountered at a company. I needed a rental for a few weeks but because they were patient and catered to my specific needs, their assistance in what should have been a traumatic time for me, was resolved with their knowledge of their company’s services to the point I was able to purchase a car by the end of my engagement with them through the several weeks I was renting. I would recommend using Enterprise for any car needs because I wasn’t treated like I number I felt like each person genuinely cared about my needs. Faith and the staff I mentioned made my experience super easy and eased the stress I was already under. I value customer service above everything and Enterprise staff provided that. So thank you for making me a life long customer if I ever have that need again. The service was exceptional and what you would want to experience when looking for your car needs.
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Posted 4 months ago
5 STARS - OUTSTANDING CUSTOMER SERVICE FROM LA'KEL AARON! I recently rented a car from the Enterprise location in Concord, NC last week and had the absolute pleasure of working with La'Kel Aaron. From the moment I walked in, La'Kel provided me with a warm welcome and made sure I was completely satisfied as a customer—and I truly was! His customer service was superb, and I honestly couldn't have asked for anything better. La'Kel went above and beyond to ensure my experience was seamless, and he genuinely made my vacation just that much happier with his exceptional service. This young man deserves a pay raise! When I returned the vehicle, he was right there to assist me with the same warm, bubbly smile that greeted me when I first arrived. It's rare to find someone who takes such genuine pride in their work and truly cares about customer satisfaction. La'Kel Aaron is an absolute asset to your Concord location, and Enterprise is lucky to have him on their team. He deserves all the recognition for his outstanding service!
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Posted 4 months ago
I had an outstanding experience at the Enterprise Rent-A-Car location at 2090 N State Road 7 in Hollywood, FL. From start to finish, the service was exceptional. Shane, the manager, leads with professionalism and ensures every customer feels valued and taken care of. His attention to detail and willingness to go the extra mile did not go unnoticed. Cassandra, the assistant manager, was equally impressive—friendly, efficient, and clearly dedicated to delivering top-tier service. She made the entire process smooth and stress-free. The rest of the team at this location was just as remarkable courteous, helpful, and truly customer-focused. It’s rare to find a group of employees so committed to excellence and teamwork. Highly recommend this Enterprise location for anyone looking for reliable rentals and genuinely great service. Thank you all for making the experience so seamless and pleasant!
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Posted 4 months ago
Enterprise Port Huron did an exceptional job handling my car rental due to a car deer accident. Riley and staff were very perfessional, in constant contact and did an incredible job managing my car rental experience
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Posted 4 months ago
Enterprise in Smithfield, NC is wonderful. Derrick was most helpful and helped me get just the right car for my trip! The car was ready, clean, and my interactions in picking up and for the return was perfect.
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Posted 4 months ago
I have rented cars at The Colonnade location in San Antonio multiple times. Every time I was treated with complete professionalism and fabulous service. From Erica to Matt Ybarra and everyone else at that location, my experience has been top notch. Thank you. C.Q.McWilliams San Antonio, Texas
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Posted 4 months ago
My experience was spectacular. I worked with Matt and from the first call he did an exceptional job of finding out my wants/needs in looking for a vehicle. He was warm, personable, and easy to work with. Both Matt and the manager Jessica were professional, knowledgeable, and took the time to help me make the best decision based on what I was looking for. After test driving four SUV’s I ended up going with a 2024 Toyota RAV 4 and could not be happier with that decision. The process of purchasing was so quick and easy and I felt no pressure to make a choice. Instead, they helped me sort out the pros/cons and what car would be ultimately the best choice for me. I will never go through a dealership again. Thank you Matt and Jessica for a seamless experience!
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Posted 4 months ago
To the regional managerial staff and CEO. Enterprise car rental on Camelback in Phoenix, Arizona where I today had the pleasure of using their car rental service again, I must say, the experience was outstanding! From the moment I walked in, the staff provided exceptional service. They greeted me warmly and were prompt in addressing my rental needs. The manager took the time to ensure I had beyond expectational service due to a problem I once had. I got the right vehicle, his staff explained features and options that fit my requirements perfectly. The staff was knowledgeable, professional, and genuinely caring, making the entire process enjoyable. The car was even upgraded to enhance my experience. Returning the vehicle was just as impressive. Overall, I highly recommend Enterprise for their fantastic customer service and attention to detail. They truly go above and beyond to ensure a great renting experience and service above and beyond expectations, they all deserve an award.
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Posted 5 months ago
Enterprise on So Kingshighway at Christy Blvd we so nice and helpful from the time the young black man who picks up at Caliber Collision who helped my husband carrying out boxes and adjusting my seat and held the door for us, getting the vehicle a Nissan Rogue. By the second day I call, hated the Rogue, Alise the mgr very helpful and understand our concerns, she let us trade to a Palisade. While we were there the Black female Monique, not sure how to spell her name, she was very nice too. Call today regarding bill, talked to asst mgr, Conor, very helpful explained the bill. I recommend this location and I would definitely would rent from them again. Excellent Service from all the Staff. The crew who cleans and maintain the vehicles, Excellent, both vehicles were very clean and maintained, very important too!!!
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Posted 5 months ago
easy check-in and checkout.
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Posted 5 months ago
My name is Brandie Bean and I rent from Enterprise often.. I often rent from the Enterprise at 6327 Franklin Blvd., Sacramento, CA 95824 where Izzy works and he is a very good representative he accommodates me well and he has a great smile and I like how he interacts with the customers!!
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Posted 5 months ago
First time ever renting a car and the staff was great! Easy check in experience and the car worked out wonderfully. Bringing back the car was a breeze. I even forgot an item in the back seat and the staff was swift in getting it back to me when I returned for it. I highly recommended them - reasonable in price with excellence service. Will use again for sure! Thank you!
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Posted 5 months ago
I had a wonderful experience with Enterprise Rent-A-Car in Sault Ste. Marie, Ontario! They provided me with an excellent vehicle, and I truly appreciated the exceptional assistance from Md Ferdous and Jacob. Their professionalism, friendliness, and helpfulness made the entire process smooth and enjoyable. I will definitely rent from them again and highly recommend their services!
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Posted 5 months ago
We rent a car last June 03, 2025. The attendant who helps us name Kale. He was so accommodating and so nice. He makes sure that we will get what we ask for. He was so helpful and he makes sure that we understand everything. We are pleased and happy, how he handle the costumers. We recommend and we will make sure to comeback here to rent in Cochrane Enterprise.
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Posted 5 months ago
Enterprise went way beyond our expectations in honoring our rental agreement. We made a reservation in January 2025, for July, 2 week reservation for a high cargo van. So much can happen in that 6 month interval, so we were left feeling slightly uneasy as to rather that would be doable. As the days ticked by, Enterprise was in constant touch, trying everything within their power to get us a vehicle that would fulfill our needs. And they DID IT! It was amazing, but so much thanks to Francisco for reaching out to his team. They went beyond our expectations in securing a suitable van for our trip. They discounted the days we would have the van, due to our inconvenience, and we were able to pick up our ride this afternoon. As of now, our trip is intact, we will leave on Time to make all of our prearranged camping destinations, and our 2025 camping oddesy will become realty. I highly recommend Enterprise for all rental needs, they truly go beyond expectations.
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Posted 5 months ago
Turnerville location is the BEST. Kai Dietiker, manager is above helpful. Elias Martinez so professional, helpful, and polite. Their customer service is so good, I think they should teach other department store how to approach customers. Thank you all again.
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Posted 5 months ago
Enterprise Rent-A-Car is rated 2.3 based on 1,359 reviews