“I received Fantastic customer support- Rented SUV for 9 days at Punta Gorda Airport Enterprise location. Counter employee quickly completed rental and I was on my way. SUV was clean and drove well. Employees very courteous upon return to Punta Gorda Airport and return was fast. Enterprise will be my next rental.”
“There service is the best in Lewiston Maine. The rental team is always there to help you get in a almost new reliable rental car with very good gas mileage with unlimited miles.Thank You !!! Enterprise in Lewiston Maine and its awesome team of employees.”
“I recently rented a vehicle from your Westmont locations. LaChanae Laflaura handled my situation with class and the upmost EXCELLENT customer service! Its rare these days to have such a kind and a professional woman representing your Company!!
Thank you LaChanae you deserve to be recognized!*****
Christi”
“Everyone is very efficient and ready to go. The work was even done 3-4 days ahead of schedule and the rental was so nice I didn't want to give it back lol. Thank you for a great experience.”
“Quick and easy
I was charged for gas when I actually returned the gas at same but, I spoke to Joel and he refunded my money so I'm truly sorry for leaving a bad review you guys beside the charge were actually great.”
“I am stationed here in Germany and my experience was great. Renee and Leah were so helpful with my circumstances. The office staff was friendly and eager to please. I would definitely recommend their office located at Ramstein-Miesenbach.”
“My wife and I flew into fort Lauderdale, and actually had a reservation with a different car company when we went to their desk there was about 200 people in line and it was moving about as fast as a snail does on a cold day. And you know how damn well that goes, once we would get up to the desk they tell us they didn't have our car. Most of these companies know how to take a reservation they just don't know how to hold it.
Decided not to wait started checking the other companies no one had any cars we got to the Enterprise counter and the young man named Max was extremely, let me emphasize that EXTREMELY helpful, courteous and just a good old guy to deal with. Not only did he get us a car, but it was actually less than the other company we had made a reservation with.
If you're coming in at least the fort la.uderdale airport, don't waste your time with the other companies go with enterprise. Ask for max.
I'll be sure to use them next time
I would appreciate it if you get word to Max that we were very pleased with this service, maybe even get him a promotion. Of course, if you do that he probably won't be at the counter next time.. (make sure to tell him to send my check! 😂
Oh, one more thing, we didn't have to take any damn shuttle bus to the cars they were right outside the door.”
“professional courteous with good service on car rental at bank street location and good service with delivery and transportation to ford dealership !”
“Customer service at the Tigard OR location was stellar while my car was in the shop. Having no idea how long I needed the car, for six straight days I called Enterprise to extend my rental. They were so kind, patient and understanding with my multiple calls. Thanks especially to Zach and Emily!”
“Bank road office offered me an excellent service, While I was struggling to have a proper transportation , this agency came to rescue.I am ever graceful..Thank you and keep it up!”
“I have been renting cars from enterprise for over 30 years the one and only company I will ever rent a car from I never had an Issues with renting or cars customer service is amazing always .#1”
“Had another wonderful experience with Enerprise in Marysville, OH. Ian, the Marysville manager was a very nice, very polite, & very easy to speak with. He took very good care of us. Even when there was a big problem that arose with our account, he handled it so wonderfully. Thank you Ian. I hope I got the spelling of your name right. Lol”
“I rented a car in Larry Utech Halifax and just want to say I had excellent service and want to thank Fatima and Hital for there expertise and making my experience positive. They were both very helpful and have great customer service!!”
“Rented from enterprise at 1000 s federal hywy in pompano Beach FL
Several times this season. Evan, manager, and his entire staff have
always been great. Office and cars are always clean. I look forward
to renting again next season. Thank you for the excellent service.”
“Great experience at Enterprise in Bartlett. Spencer Evans took excellent care of me.
He was super helpful and professional. Smooth and easy rental process. Highly recommend”
“I wanted to write an update to my one star review. That issue did happen however, on Monday when I could call the office that I rented my car from the issue was handled. So just a little recap. I was given a rental car because my car was in the shop being fixed due to an accident. The first car I was given within 24 hours had a major malfunction light come on. I call the 800 number since it was a Sat afternoon. I was told to take it to the Naperville office on Sunday to exchange to car. The Naperville office's had the worst customer service I've dealt with and told me that the car was fine. They wouldn't switch the car out. I told them if something happened to the car, I had tried to switch it out and they refused. So Monday I called the Villa Park office and let them know what happen over the weekend. Luke and Nick were extremely professional and went above and beyond to make sure I would get a different car. They went as far as bringing the car to my house and switching it out. Enterprise should feel very lucky to have Luke and Nick working for them! So when employees like Jack Bronec give terrible customer service to a customer, Luke and Nick can come in and fix the situation. If Jack had just done his job in the first place I wouldn't have given your company a one star review and then gone on the read all the other one star review. Yikes! So the point of this long story is, that I feel that Luke and Nick should probably get a bonus, because if they did this with me they are most likely treating all their customers like rockstars.”
