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Enterprise Rent-A-Car Reviews

2.3 Rating 1,359 Reviews
33 %
of reviewers recommend Enterprise Rent-A-Car
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Phone:

ph:+1-855-266-9565

Email:

nicadmin@enterprise.com

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Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 24th July 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 2 star review on 23rd May 2025
John Stewart
Enterprise Rent-A-Car 3 star review on 22nd April 2025
Egr Faraday
67
Anonymous
Anonymous  // 01/01/2019
Dana, I believe that is her name, she's at the Enterprise in Yonkers. She is amazing and an asset to the company. Even though the office was extremely busy every time I was there, she never lost her cool or professionalism; even when one customer was irate. She was exceptional and made everyone feel like their business meant a lot to her. She was polite, knowledgeable, friendly, professional and truly awesome.
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Posted 9 months ago
It started out rocky, there was a misunderstanding, which we all make, but Nick, Bryan, and Matt assured me that they will accommodate me with a vehicle that will safely transport 8 people. I tell you, those young men were friendly, efficient, patient, and hardworking. In less than 30 minutes, they came through with a nice Jeep Wagoneer, and same price contract. I highly recommend 2965 S Sam Houston pkwy. In the mist of the storm, they did not push me aside or come up with excuses. Hats off to our Black Strong Men!!
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Posted 9 months ago
I dealt with Brittany Contino at the 3415 us 19 office in holiday Florida and she was very knowledgeable and took her time helping me getting the best rental possible. Sheโ€™s a very valuable asset to your team and I will continue to rent from your company in the future. I will recommend this branch to my family and friends as well. This lady deserves your praise and appreciation for how hard she works for your company. She deserves more than 5 stars for her help today.
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Posted 9 months ago
I rented a truck to transport storage items. The initial service was quick and friendly. The prices were flexible initially. I found the service to be convenient. Even though my pick-up location wasn't the same as the drop-off laction I was still accommodated. The service I encountered from John at the Pensacola location was warm and friendly. He was knoknowledgeable aboute fees I may attack for the different locations. He did inform me of how the close-out of the rental process works.
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Posted 9 months ago
The Staff at Enterprise in Middletown, Delaware are awesome!! ๐Ÿ‘๐Ÿฝ they really took care of me โค๏ธ
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Posted 9 months ago
Mathew Garcรญa , representative provided excellent service from the beginning to the end . I appreciated Coral Springs ,Fla Jaime tourgeman
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Posted 9 months ago
This is directed to 1104 15th street Panama City fl. The front desk representative (Ted) was crowded when arriving to rent a vehicle and constantly reassured each person thru the parking lot and lobby how they fell in line and how he would get to them as soon as possible. But the real review is when I went to drop off my rental and see the ppl before me giving (Ted) the hardest time and he was trying to show a lot of reassurance to them he was trying his best to meet their wants n needs. Even as erratic as hostile they kept being he never lost his dignity composure or show any sign of defeat. I watched him hold firm to policies n procedures (I am a manager and he has the qualities I look for in a person myself for my own career choice) even tho I rented once on the beach and this location in last 30 days I go back to 15th just bc of how I watched him handle himself!!!
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Posted 9 months ago
Had a really good experience with enterprise customer service was excellent.Thank you very much kylia Wright for Outstanding customer service
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Posted 9 months ago
Me and my family had a nice purchase with a nice ride.. Thank you so much. See you next time
Enterprise Rent-A-Car 5 star review on 10th March 2025
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Posted 9 months ago
The downtown Enterprise shop is a hidden jewel . Great place to get a rental what an efficient staff and so friendly. I recommend them highly.
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Posted 9 months ago
From start to finish the experience was relaxed yet professional i would have no problem repeating my business with them. I strongly recommend the staff they were great to deal with and i enjoyed the whole time, i would rate them very good, 5 stars ๐ŸŒŸ
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Posted 9 months ago
It's our Anniversary so we wanted something special. We got a great car and great customerservice. I will be renting there again soon!
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Posted 9 months ago
I received Fantastic customer support- Rented SUV for 9 days at Punta Gorda Airport Enterprise location. Counter employee quickly completed rental and I was on my way. SUV was clean and drove well. Employees very courteous upon return to Punta Gorda Airport and return was fast. Enterprise will be my next rental.
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Posted 9 months ago
There service is the best in Lewiston Maine. The rental team is always there to help you get in a almost new reliable rental car with very good gas mileage with unlimited miles.Thank You !!! Enterprise in Lewiston Maine and its awesome team of employees.
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Posted 9 months ago
I recently rented a vehicle from your Westmont locations. LaChanae Laflaura handled my situation with class and the upmost EXCELLENT customer service! Its rare these days to have such a kind and a professional woman representing your Company!! Thank you LaChanae you deserve to be recognized!***** Christi
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Posted 9 months ago
Everyone is very efficient and ready to go. The work was even done 3-4 days ahead of schedule and the rental was so nice I didn't want to give it back lol. Thank you for a great experience.
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Posted 9 months ago
Quick and easy I was charged for gas when I actually returned the gas at same but, I spoke to Joel and he refunded my money so I'm truly sorry for leaving a bad review you guys beside the charge were actually great.
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Posted 9 months ago
I am stationed here in Germany and my experience was great. Renee and Leah were so helpful with my circumstances. The office staff was friendly and eager to please. I would definitely recommend their office located at Ramstein-Miesenbach.
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Posted 9 months ago
My wife and I flew into fort Lauderdale, and actually had a reservation with a different car company when we went to their desk there was about 200 people in line and it was moving about as fast as a snail does on a cold day. And you know how damn well that goes, once we would get up to the desk they tell us they didn't have our car. Most of these companies know how to take a reservation they just don't know how to hold it. Decided not to wait started checking the other companies no one had any cars we got to the Enterprise counter and the young man named Max was extremely, let me emphasize that EXTREMELY helpful, courteous and just a good old guy to deal with. Not only did he get us a car, but it was actually less than the other company we had made a reservation with. If you're coming in at least the fort la.uderdale airport, don't waste your time with the other companies go with enterprise. Ask for max. I'll be sure to use them next time I would appreciate it if you get word to Max that we were very pleased with this service, maybe even get him a promotion. Of course, if you do that he probably won't be at the counter next time.. (make sure to tell him to send my check! ๐Ÿ˜‚ Oh, one more thing, we didn't have to take any damn shuttle bus to the cars they were right outside the door.
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Posted 9 months ago
professional courteous with good service on car rental at bank street location and good service with delivery and transportation to ford dealership !
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Posted 9 months ago
Enterprise Rent-A-Car is rated 2.3 based on 1,359 reviews