“We flew into London Heathrow airport on Friday 24th November - after a 2.5 baggage delay we were helped with our hire car by Kiran - she was absolutely delightful and a breath of fresh air, made our delay disappear into a memory as she was so thoughtful, kind and with a genuine smile booked us in swiftly and professionally so that we could get on with our long journey. She really is a fantastic ambassador for your company. Thankyou Kiran. I hope she gets recognition as she deserves it.”
“Thank you to Pedro and Will at Palm Beach Florida airport drop off! He made sure we got to the terminal with my wife’s wheel chair.
Both pick up and drop off were seamless. Car was terrific (Nissan Rogue).”
“Over 20yrs renting! Airport I usually rent Hemi Challenger but last couple times they had over 45k miles, shaking on steering wheel, and ran rough! Rudy at Miami Airport Enterprise gave me a discount! So if rent a sports car check mileage, anything over 20k I would pass! I want a new car feel, not like I came from a car auction!”
“The customer service representative, Maroun Chahwan at Enterprise Montreal Airport provided a great service. The transaction was smooth and fast.
Thanks!”
“The salesman Isaiah Edah-Dike was very friendly and professional. He went above and beyond to accommodate us after a long tiring flight. He is simply the best. He is the Station Manager at Louis Armstrong Int’l Airport, 600 Rental Blvd, Kenner LA 70062.”
“Station Manager, Dan Ogden, in Albany, NY provided great customer service and was easy to work with. We needed a vehicle for what may have been a week, but ended up only needed the vehicle for a few days; Dan was accommodating! We'll definitely use them in the future if need be.”
“My husband and I went to Rapid City, South Dakota for a quick weekend getaway. We flew into a smaller airport there. We had rented a car before we got there online, and it was suppose to be waiting for us and it wasn't. Computer glitch- However, we got a ride to the Enterprise desk and they guys at the counter were so helpful and nice!! They got us an upgrade for our trouble, and waived the gas refill for us! BIG shout out to Ethon Sandman and the team there!!”
“Justin was great in assisting me in getting my rental car. He had me laughing the entire time. I appreciate that because it toom my mind off of being without a vehicle. Also Zac was very polite in giving me a ride when I had to turn the car back. Kendrick has a top notch team on the greenville N pleasantburg drive. 10 stars.”
“I had Uganda Harris in the Bradenton, Florida Enterprise. She helped me after a stressful morning finding out my vehicle would be totaled, she was absolutely amazing, professional, quick, and down to earth. If you’re in the area needing a rental she is your lady!! She will have me as a return customer when I am in need of a rental again.”
“The staff at the I-10 East location made my reservations easy! Brian, Val, Jamarquiz, Tee, Deen, and especially Q! These guys really ROCK!.. The customer service that they render was above what I had expected! Thank u for being such an awesome team and looking out for me!.. Your favorite customer lol!”
“Recently I ran into a problem with my rental in Missoula Mt. at the 3309 W Broadway St. location. Once we explained our situation they stepped up and solved the problem going beyond our expectations. This is why when I need a car rental I always go straight to Enterprise. A special shout out to Charlie who made the difference in our experience.”
“Hammond, LA Morrison blvd
Juwan & Shelby were very professional. Their knowledge and expertise were quite profound the way Juwan was able to navigate the system to ensure that we received exactly what we needed. Although it was somewhat busy, He still took time and made us feel like our business was just as important. The vehicles were very nice and clean. Shelby did a outstanding job with explaining everything with the return and charges. We are completely satisfied with our experience and will definitely become returning customers because of our great customer service experience.”
“AGAIN, as expected, Danielle (from the Sebring, Florida Enterprise store) went “ABOVE & BEYOND” to make my car rental experience a fabulous success ! I was given a gorgeous SUV in Avon Park, FL while my car was in the body shop, I felt it was a little bigger than what I felt comfortable driving but the Avon Park Enterprise store had nothing smaller … I had a Dr appointment in Sebring that I was a bit early for, so I stopped by the Sebring store just in case Danielle might have something smaller ! Not only did she find a small car that was recently returned, she and her associate snapped to it in record time w/ Danielle in the wash bay helping to wash & detail it out for me while her associate handled the paperwork ! They had me on my way w/in a half hour and I made it to my Dr appointment not only on time but a few minutes early !! Gotta love that SEBRING FLORIDA ENTERPRISE TEAM ! THEY ARE THE VERY BEST !! ❤️”
“One of your Employees Mr. Yuyi Liu. he is very nice & Well behaving person. He knows everything about his costumers. Thanks you Yuyi. 😊
We r happy to come again .”
“The Hoover enterprise Rent-A-Car is second to none. Over the past few years, I have asked them to jump through hoops at the last second, make changes to assist my 85 year old mother, and accommodate me when other rental car companies would not and time and time again they come through. Because rental cars depends on the inventory and that is so unpredictable. Most rental car companies can never get a handle by the Hoover location of enterprise. Rent-A-Car is an angel part of my business and family operation.”
