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Enterprise Rent-A-Car Reviews

2.3 Rating 1,361 Reviews
33 %
of reviewers recommend Enterprise Rent-A-Car
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Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 24th July 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 2 star review on 23rd May 2025
John Stewart
Enterprise Rent-A-Car 3 star review on 22nd April 2025
Egr Faraday
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Anonymous
Anonymous  // 01/01/2019
I am very pleased with the customer service and kindness of the Mt. Airy Enterprise rent a car. They were very professional in handling all of my questions and explaining procedures, as this was my first time renting a car from them. I give them 5 plus stars and will recommend them to all my friends and neighbors in need of this service.
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Posted 1 year ago
Best car renting experience! Don was amazing today when returning my vehicle. And it was the best price!!
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Posted 1 year ago
I cannot say enough great things with regard to my experience renting this vehicle. The team was top notch especially Lorenzo Barajas (Hammond, IN location). For the moment I made the reservation (couldn't have been easier), to the pick-up and them my return. The car itself was excellent, clean and a newer model. I was able to return the car earlier than anticipated and they gladly refunded the days from my contract. Their customer service is 100% for the customer! I will gladly recommend to business associates and well as family and friends. Thank you for a great experience.
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Posted 1 year ago
The folks at Royal Palm Beach Enterprise Rent-a-Car are fantastic. Courteous and friendly service, quick solutions to what I need. This is always my go-to place whenever I need to rent a car.
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Posted 1 year ago
I had fabulous service from Enterprise Rent A Car on 39th Ave in Gainesville, FL. I noted these employees who were extra helpful… Nakimm, Isabella, and Brian. With caring employees like these three, you will definitely have return business. I certainly will only use this location whenever I need a rental.
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Posted 1 year ago
West Monroe location is very personal and helpful. I probably called them 15 times with questions and the two guys was always quick to answer. I will only use this location
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Posted 1 year ago
My first experience with Enterprise Rent-A-Car was at Sky Harbor (PHX) and it couldn't have been better. Renting a vehicle at Sky Harbor has been an unnecessary sh*tshow since the pandemic. The big two (Hertz-Thrifty-Dollar and Avis-Budget-Payless) consistently provide deplorable customer service. My renting experience with Enterprise was exceptional. Quick (10 mins.), clear (no pushy upsales) and correct (no creeping fees). Above all, the customer service experience was actually pleasant rather than frustrating, which is now the norm at Sky Harbor.
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Posted 1 year ago
Everything was great from start to finish!
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Posted 1 year ago
I rented a jeep from enterprise on the same day I needed if, I pulled in it was ready and clean, check in was easy and fast and the agents were nice and friendly could not ask for better service
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Posted 1 year ago
Carmel, IN location. Outstanding service all the way around. Trent Cockman was above and beyond in service. I will remember this for future needs. Thank you to all. Chris A.
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Posted 1 year ago
Recently rented a sedan at the Airport Pulling Rd North location in Naples FL. From beginning to end Ass’t Manager Alyssa Yzaguirre was extremely courteous and professional..... amid very hectic conditions on a recent Saturday morning.... She was poised, efficient and effective at all times.... The vehicle- a 2024 Malibu-performed flawlessly...Ms Yzaguirre is a valid asset and credit to Enterprise...
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Posted 1 year ago
My rental experience was exceptional, Eli Ballou the Assistant Branch Manager at the Bowling Green, Ky location was so friendly and helpful. I was a little disappointed I couldn't get a rental car at our Glasgow location even though I had reserved a car much earlier, they didn't have one available at the time. Happy I made the trip to Bowling Green, or I would have never met Eli. Thanks Again!
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Posted 1 year ago
Enterprise car rental on Peterscreek parkway Winston Salem NC has done it again!! You never fail me!! Every single time I rent a car I am always pleased!! Incredibly professional and the best service!!! Let me tell the world what happened!!! Lepreece Lynch was the manager on duty and I was supposed to get picked up just before the store closed to pick my car up, the store had some internal trouble and I could not be picked up before the store closed and I needed the car tor travel out of town to a funeral, I spoke to Lepreece Lynch and he assessed the issue and gave me options, he made sure I got my car that night even after the store was closed, I was so impressed about the loving care I received, they make you feel like family, I was able to travel on time and this is why I will ALWAYS rent my cars with my family Enterprise Peterscreek parkway NC they will take great care of you!! I'm a living witness, try them you won't be disappointed!!😄🤗
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Posted 1 year ago
The entire rental process, from pick up to drop off, was handled quickly, efficiently, and professionally. Assistant Branch Manager Abel Castrejon of the Vally Dr, Las Cruces location was knowledgeable and made the process smooth and stress-free.
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Posted 1 year ago
Picked up our rental from Kenisha at West Palm Beach. Super friendly and let us choose our own vehicle. Kenisha made sure we were all set and satisfied with the car. the gal at the gate, made sure we had gas and everything else necessary. Was a great car, new and clean and was super gas efficient. It's great to use Enterprise because both spouses can drive without an extra charge - so thank you.
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Posted 1 year ago
Today, I am writing to express my utmost appreciation for the exceptional customer service provided by Elinor Smith at Enterprise Rental in Arlington, 2020 Richmond Highway, Arlington VA During my recent visit to the Enterprise Rental location, I had the pleasure of interacting with Elinor, and I must say, her professionalism and warmth truly stood out. From the moment I walked in, Elinor greeted me with a welcoming smile and made me feel valued as a customer. Elinor is undoubtedly a shining star for Enterprise in Arlington. Her dedication to providing top-notch customer service reflects positively on the company and reinforces its commitment to excellence.
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Posted 1 year ago
Matt and Rocco were the two gentleman that helped me with my rental vehicle. The car was clean. It ran well. It was ready when I wanted it to be and I had a good experience with enterprise
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Posted 1 year ago
Rented a vehicle from the Tampa Bay airport facility January 25th, 2024. Experience was friendly, efficient, and above expectations. No one likes to spend money renting a car, but having a professional and well organized system made that encounter way less daunting than I anticipated. Alejandro made the return just as easy.
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Posted 1 year ago
I recently rented a car from Enterprise of West Memphis for two weekends. I have rented with West Memphis before and it wasn’t pleasant. This experience made the previous one forgiven . The first weekend Steve took care of me . Steve was nice, professional , and swift . I thank you so much Steve . The second weekend Travis made my experience wonderful. Travis was Professional ,Friendly ,Punctual and very Detailed with my needs for a rental. Thank you Travis for this experience .
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Posted 1 year ago
I rented a car from the Lancaster Enterprise and I can't say enough good things about my experience. Today when I returned the car my ride had road problems and at the last minute could not take me to get my car. Angie was working alone but was so kind and paid for an Uber for me. They are Amazing with Customer Service.
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Posted 1 year ago
Enterprise Rent-A-Car is rated 2.3 based on 1,361 reviews