Epic Cosplay Wigs Reviews

Name: Epic Cosplay Wigs
Address: 13 Orchard Rd, Ste 106, Lake Forest, California
Rating: 4.84

4.8 Rating 2,844 Reviews

97 %

of reviewers recommend Epic Cosplay Wigs

4.8

Based on 2,844 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Epic Cosplay Wigs 5 star review on 25th April 2024

Anonymous

Epic Cosplay Wigs 5 star review on 24th April 2024

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Epic Cosplay Wigs 5 star review on 21st April 2024

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Epic Cosplay Wigs 5 star review on 20th April 2024

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Epic Cosplay Wigs 5 star review on 17th April 2024

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1515

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i live in the uk so the shippings like £10 and it took a couple weeks while to get through customs, keeping that in mind, i really enjoy the wigs and appreciate the epicbucks feature to save a little money on that”

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Posted 2 years ago

Thank you so much for your review! :)

Posted 2 years ago

“I'm a big fan, I've been shopping with you for 7 or so years now”

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Posted 2 years ago

Thank you for being a returning customer. We appreciate your support!

Posted 2 years ago

“I've been purchasing wigs from epic for almost two years now and can't express the quality difference between amazon wigs and epic. they may be slightly more expensive but the price is mountains more worth in quality. Shipping time is a giant plus as well. The only that's tough is having certain character-specific styles need pieces and parts, but they don't seem mass-produced and thin. these wigs ARE NOT thin.”

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Posted 2 years ago

Hi Eric, thank you so much for your feedback and review! We really appreciate it!

Posted 2 years ago

“Good quality and shipped quickly, would have been 5 stars but a wig cap I ordered in beige was definitely black. It still works for me, but it might not for others.”

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Posted 2 years ago

Hey there! Ah we're so sorry for the packing error. Can you please email us your Order # and let us know which type of wig cap you received was black, so we can send you the beige version? Please add "attn Tiffany" in the subject. Thank you!

Posted 2 years ago

“Good quality wigs! The hair is soft with a little bit of shine and the wigs aren’t thin but not too thick either! This is my go-to company now”

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Posted 2 years ago

Thank you so much for sharing! We appreciate it!

Posted 2 years ago

“Great experience with reseving, ordering, and using prouduct. Wigs are nice quality and vary soft. Only issue is that the red wig was not a good blend of colors ( copper red) I would not recamend wigs in that color. But other then a bit of shine I have no other issues.”

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Posted 2 years ago

Hi Katherine! Thank you very much for your feedback on our wigs, we really appreciate it! We sell Copper Red wigs because it is suitable for certain characters (like Anastasia, Black Widow, etc) but we'll tip this to our team to see about expanding this type of color. Thank you!

Posted 2 years ago

“The wigs are good quality and the shipping time is always within the estimated range.”

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Posted 2 years ago

Thank you for your review Alessia~!

Posted 2 years ago

“EpicCosplay Wigs makes it pretty easy to find the exact wig I'm looking for for a cosplay. I'll admit, I wish their range with some colours was better (eg. more wigs in the Matcha Brown colour would be really nice, as I'm looking into cosplaying Tenko Chabashira with that colour, but there's only three styles in that colour, two are short, and the other isn't long enough), but otherwise I have no complaints. Price is reasonable and the quality is excellent, so really I only have minimal complaints about the range. Delivery is about what I expect for something from the US (I live in Australia), so can't complain there either.”

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Posted 2 years ago

Hi Aeris! Thank you so much for your feedback and review, we really appreciate it! We agree with you that we need to add more range with our colors, which is something that we are currently working on. Thank you!

Posted 2 years ago

“Always one of my go-tos for my wig needs, and customer service has always been very good!”

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Posted 2 years ago

Thank you Kayla!

Posted 2 years ago

“Due to the length of the wig I got, the wig was much too thin for my tastes. I ended up buying two and sewing them together in order to get them thick enough for what I needed. The material is very nice, and doesn’t tangle very easily, and the color is vibrant.”

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Posted 2 years ago

Hi Dotti! Thank you for your review, we appreciate it! We're sorry to hear that the wig was too thin. If you have any further issues with the wig, please email us and we'll be happy to help! :3

Posted 2 years ago

“I had an overall great experience with this company. I accidentally ordered the wrong color, so I did not open the package and they were able to accept a return and sent me a code for store credit, which I used to purchase the color I wanted. The wig is nice and soft, very full and thick, and fits comfortably. I'm quite happy with it. I have styled many costume wigs and this is a very nice mid-to-upper-range quality for synthetic wigs. The only issue I had was that after I sent in my return, I did not hear from them, and when I emailed to ask if they had received it, they said they could not find it and asked for my tracking information, which I had and sent to them. Once they had that they were able to process my return. Not a big deal overall but it did cause a slight time crunch for me, and I'm not sure what would have happened if I hadn't had the tracking number for my return.”

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Posted 2 years ago

Hey there, thank you so much for your review! We appreciate it! We'll definitely discuss this with our team to make sure the return process goes much smoother. Thank you again!

Posted 2 years ago

“A little pricey, but I do really like the wigs”

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Posted 2 years ago

Thank you so much for your feedback! We appreciate it!

Posted 2 years ago

“Some of the best service I have received. My orders come in on time and arrive in good condition. The wigs are neatly packaged, so they don't arrive in a matted, tangled mess.”

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Posted 2 years ago

Thank you for your review! ^-^

Posted 2 years ago

“The website could be organized better, it would be easier to shop if there was a single listing for a type of wig, with the colors all on that one listing.”

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Posted 2 years ago

Hi Jamee, thank you so much for your feedback! We'll definitely keep this in mind and let our upper management know!

Posted 2 years ago

“thought the wig i bought would be more similar to what was advertised but its not the worse”

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Posted 2 years ago

Hi Hannah! Thank you for your review! If you'd like, please let us know what wig you received so we can retake the photos. Thank you!

Posted 2 years ago

“Shipping was quick, communication was amazing! Only issue I had was with the wig itself. The fibers tangle very easily and that made it tricky to style. The wefts and cap are a very dark purple color and they show through the hair at least a little no matter how you part it. The bangs and skin top are super far up on the cap which makes the hairline and bangs unrealistic looking and the fit is odd, as the bangs are essentially placed on top of your head instead of over your forehead. Cap is a little snug. This is unfortunate as I wanted to love this. The customer service, price, and color of the wig are incredible. I did get one that was heavily discounted so maybe it was made a little off and the the others aren’t like the one I received, I’m not sure.”

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Posted 2 years ago

“I've bought two wigs from here and a few wefts, both wigs being great. The first wig was a bit tangled and I had trouble brushing it out, but it still worked for my Flora cosplay (Winx Club), and the second I used for Marinette Dupain-Cheng. Took me a bit of work to part the back, but it was still in great condition and worked REALLY well. Overall, these wigs are pretty great and are quality wigs.”

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Posted 2 years ago

“I usually like the wigs a lot but this time I ordered a different style and it was way too teased at the base and make hair down styles harder. The shipping time was very long and I was not pleased with the communication but overall it was acceptable and I did receive my products in correct shape.”

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Posted 2 years ago

“Affordable, friendly, shipped quickly. Thank you so much!”

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Posted 2 years ago

“This wig is super easy to part however you need it, good quality fibers and the cap is big enough to hide all my hair. My only complaint is that it is super thick, which meant it took a bit longer to style.”

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Posted 2 years ago

Epic Cosplay Wigs is rated 4.8 based on 2,844 reviews