Epic Cosplay Wigs Reviews

Name: Epic Cosplay Wigs
Address: 13 Orchard Rd, Ste 106, Lake Forest, California
Rating: 4.84

4.8 Rating 2,830 Reviews

97 %

of reviewers recommend Epic Cosplay Wigs

4.8

Based on 2,830 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Epic Cosplay Wigs 5 star review on 25th April 2024

Anonymous

Epic Cosplay Wigs 5 star review on 24th April 2024

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Epic Cosplay Wigs 5 star review on 21st April 2024

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Epic Cosplay Wigs 5 star review on 20th April 2024

Nathalie C

Epic Cosplay Wigs 5 star review on 17th April 2024

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1515

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wig is too big. I need to process a refund.”

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Posted 2 years ago

Hi Valerie, we're sorry to hear that! Please email support@epiccosplay.com with your issues. Thank you.

Posted 2 years ago

“I've only bought one thing and it was pretty good so pretty good”

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Posted 2 years ago

Thank you! :)

Posted 2 years ago

“wig is a bit heavy”

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Posted 2 years ago

Hi Theresa! Thank you for your reivew! Not going to lie, that's definitely a first we've heard for our Apollo style! These wigs should weigh around 7 ounces which is as heavy as a poptart.

Posted 2 years ago

“yass, slay”

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Posted 2 years ago

We appreciate you! ^-^

Posted 2 years ago

“This wig was a perfect match for my cosplay, the wig was really nice quality and I'd definitely repurchase this style in other colours for future cosplays :)”

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Posted 2 years ago

You look fantastic in that wig!! Thank you so much for sharing! :)

Posted 2 years ago

“The wigs were soft and easy to work with. However, the blonde wig was not long like the picture depicted. Also the red wig would not curl at all when I tried to use my curling iron and it was alot of brighter than the picture. The front of the red wig was also lumpy so it does not look natural.”

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Posted 2 years ago

Hey there! Thank you for your review. We really appreciate it! We are so sorry to hear about this. Please allow us to clarify some of the issues you've mentioned in your review: "the blonde wig was not long like the picture depicted" Was it the color or the style (or both)? Any details we can get would help us improve our products. "the red wig would not curl at all when I tried to use my curling iron" Since our wigs are not human hair, they cannot be curled like human hair. Please see our guide on using heat tools: https://www.epiccosplay.com/pages/using-heat-tools "The front of the red wig was also lumpy" Sometimes this is due to the wig being packaged in a bag. To remove the lumps, you can try to get rid of it by using a hair dryer. Put the wig on a mannequin head and blow dry the lumpy area. While it is warm, press down the lumps until the hair cools. We really hope this will take care of the majority of the issues you've been having. If not, please let us know if you have any questions or additional concerns at support@epiccosplay.com. Thank you!

Posted 2 years ago

“The products are good, and the customer service I've experienced is excellent! The only downside was that the shipping took longer than expected.”

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Posted 2 years ago

Hey there! Thank you so much for your review. We are very about the long shipping time. With the pandemic, international shipping can sometimes be a bit tricky unfortunately. >_

Posted 2 years ago

“transaction was easy and shipping was fast!”

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Posted 2 years ago

We're happy to hear that. Thank you!!

Posted 2 years ago

“Good selection of wigs and wefts”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Ordering was easy and everything was super reasonable prices. Shipping was fast, free, and nothing was damaged. The wig I got was exactly as advertised: color, style, length, etc. However, the wig I purchased was a little big on my head (I'm full grown with an average sized head) so just keep that in mind! I bought the butterscotch apollo wig for my Denji cosplay (cut and styled the wig myself) and this being my first ever cosplay making experience I was super intimidated but EpicCosplay Wigs made everything mad easy. Overall super pleased and will definitely be purchasing again!”

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Posted 2 years ago

Hi Livinia, thank you so much for your review and feedback, we appreciate it! We try our best to make our wigs appropriate for most sizes as our wigs are one size fits most. ^-^

Posted 2 years ago

“good website. would recommend”

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Posted 2 years ago

Thank you so much Liam!

Posted 2 years ago

“Great company with an excellent rewards program. Their wigs are easy to style and almost never tangle. They are my ride or die for regular cosplay wigs. The only downside is that their lacefront wigs are so microscopically small but I'll definitely continue to purchase from them regardless.”

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Posted 2 years ago

Hi there, thank you so much for your support and for your review! We really appreciate your feedback. Thank you for bringing up the smaller cap size of the lacefront wigs, we'll definitely bring this up to our team!

Posted 2 years ago

“Very great for everyday wear or for special occasions.”

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Posted 2 years ago

Wow, this wig looks so natural on you! Thank you so much for sharing your lovely photo with us. We appreciate it!

Posted 2 years ago

“Wig was easy to order and arrived quickly. I wish there had been instructions with it - I had no idea what the hooks inside the wig were for, there was nothing evident they were supposed to hook to. They just end up hooking onto the wig cap inside and pulling it off when we try to adjust the wig.”

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Posted 2 years ago

Hi Angela, thank you so much for your feedback! We'll definitely let our team know about the lack of instructions. :)

Posted 2 years ago

“It came in within reasonable time and intact with appropriate packaging. The color and wig style was true to the online listing.”

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Posted 2 years ago

We're really happy to hear about that. Thank you! :)

Posted 2 years ago

“Very good material and packed well.”

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Posted 2 years ago

Thank you! :)

Posted 2 years ago

“I have purchased many wigs from EpicCosplay. I have had both great and not so great experiences. Usually the problem I've encountered have been awkward wig fibers that have been hard to tame. However, more often than not I get a wonderful wig that is easy to work with. I always have had fast shipping times and will purchase from EpicCosplay Wigs if I am in a big rush!”

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Posted 2 years ago

Hi Eva! We really appreciate your honest feedback. If you ever have any issues with our wigs, please email us at support@epiccosplay.com and we'd be more than happy to assist you. You look absolutely fantastic in our wigs btw! Thank you for your support.

Posted 2 years ago

“i live in the uk so the shippings like £10 and it took a couple weeks while to get through customs, keeping that in mind, i really enjoy the wigs and appreciate the epicbucks feature to save a little money on that”

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Posted 2 years ago

Thank you so much for your review! :)

Posted 2 years ago

“I'm a big fan, I've been shopping with you for 7 or so years now”

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Posted 2 years ago

Thank you for being a returning customer. We appreciate your support!

Posted 2 years ago

“I've been purchasing wigs from epic for almost two years now and can't express the quality difference between amazon wigs and epic. they may be slightly more expensive but the price is mountains more worth in quality. Shipping time is a giant plus as well. The only that's tough is having certain character-specific styles need pieces and parts, but they don't seem mass-produced and thin. these wigs ARE NOT thin.”

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Posted 2 years ago

Hi Eric, thank you so much for your feedback and review! We really appreciate it!

Posted 2 years ago

Epic Cosplay Wigs is rated 4.8 based on 2,830 reviews