Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,110 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 10th May 2025

189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

Posted 1 year ago

“Worked perfectly, not expensive and arrived quickly”

Helpful Report

Posted 1 year ago

“The "official" reseller is usually out of stock on whatever parts are needed. Espresso Parts always has replacements that fit perfectly. This last thermostat I bought from them works better than the original and I was able to get it the next day.”

Helpful Report

Posted 1 year ago

“We have ordered many of these in the past. We received one where the ring kept sliding off. The customer service was very understanding and quickly replaced it.”

Helpful Report

Posted 1 year ago

“Zero communication. Issues with order (incorrect item shipped w/part missing) reached out THREE TIMES without any response. Sent the shipping confirmation a week after I already received my order. First and last order from you guys and I will go ahead and process a chargeback. Thanks.”

Helpful Report

Posted 1 year ago

“The girl was really helpful, but even after I told her my name was Vincent, I am a guy, she said " thank you Ms." I told her I was a guy. I can't help that I have a high voice. Even at 60 years old, after being teased my whole it life it still hurts. Go a head and have a laugh . Vincent”

Helpful Report

Posted 1 year ago

“I am owner of a Barista-shop in Vienna, Austria and by regularly the Scace 2 Thermofilter. Unfortunately, the availability is quite often limited, but of course it´s not the fault of Espresso Parts. The order processing works perfectly fine!”

Helpful Report

Posted 1 year ago

“Delivered on time.”

Helpful Report

Posted 1 year ago

“great company to do business with”

Helpful Report

Posted 1 year ago

“This is not the first time ordering replacement parts for my Jama drip coffee maker. As always, expresso Parts were quick and orders complete, great job. Thanks”

Helpful Report

Posted 1 year ago

“From the moment I found Espresso Parts I was please. The site is easy to use, the service is outstanding, the order was processed and shipped super fast and the burrs are perfect.”

Helpful Report

Posted 1 year ago

“Fast response to order. Shipped the correct item promptly”

Helpful Report

Posted 1 year ago

“Thanks for the stuff”

Helpful Report

Posted 1 year ago

“Quick shipping, product as described and reasonable.”

Helpful Report

Posted 1 year ago

“You can always expect great service and speedy delivery from Espresso Parts. Even when shipping to international countries.”

Helpful Report

Posted 1 year ago

“Everything meet my expectations.”

Helpful Report

Posted 1 year ago

“Correct part showed up in a timely manner! Easy to search for parts.”

Helpful Report

Posted 1 year ago

“Quickly received orders.”

Helpful Report

Posted 1 year ago

“Messed up my order not once, but twice. And I still have not received my order.”

Helpful Report

Posted 1 year ago

“Fast shipping, well packed, excellent product as always. Thanks Espresso Parts!”

Helpful Report

Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,110 reviews