Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,274 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,274 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Espresso Parts 5 star review on 15th March 2026

Anonymous

Espresso Parts 5 star review on 6th March 2026

Kimberly Tuchrello

Espresso Parts 5 star review on 19th February 2026

WICK BEAVERS

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have placed 3 more orders and all of them got cancelled after 2 days. it is really frustrating.”

Helpful Report

Posted 3 years ago

“Package arrived unsealed with the adhesive strip still on. Wtf?”

Helpful Report

Posted 3 years ago

“Called and e mailed espresso parts never got response.”

Helpful Report

Posted 3 years ago

“Still have not received my products”

Helpful Report

Posted 3 years ago

“As of today, still did not receive the item ordered!”

Helpful Report

Posted 3 years ago

“I ordered ~$100USD parts from you. It has been over and no communications from you for status. I have written to you twice in the last few weeks but the order form online still shows the order to be in the "PROCESSING" phase and has not been fullfilled.”

Helpful Report

Posted 3 years ago

“have not received my order”

Helpful Report

Posted 3 years ago

“didnt expect them to use slow shipping speeds. haven't received my items as they're still in transit delivery still not received”

Helpful Report

Posted 3 years ago

“Unfortunately I had moved since placing the order a long time ago and I never received it.”

Helpful Report

Posted 3 years ago

“Did not get anything. Shipping was the most expensive than any other site for coffee parts.”

Helpful Report

Posted 3 years ago

“Order has not been deliver after 8 day, no one replies to email customer service. I have not being able to reach any person for customer service whatsoever by phone. My second purchase and last.”

Helpful Report

Posted 3 years ago

“My name is Eden, I’m a big coffee lover/buyer and I fell in love with your brown espresso cups. I placed an order for 6 cups a week ago, during a short visit in NYC. I paid extra, for the 2 day delivery as I was about to leave the country, 3 days after. (delivery doubled the amount of the purchase but I have decided to conclude the purchase anyway). The package arrived only yesterday and I’m not there to bring it home. Shipping them out of the country, doesn’t make sense. I’m just going to leave it with whom received them. So if you charge extra for two days delivery, please understand that people are actually expecting to receive the package two days later. Thank you, Eden.”

Helpful Report

Posted 3 years ago

“Everything was broken”

Helpful Report

Posted 3 years ago

“They sent me the wrong size I ordered 12 oz , received 16oz”

Helpful Report

Posted 3 years ago

“Waited 7-8 weeks for the Product and when it arrived it was broken. The top and bottom of the unit did not screw into each other. Was considering sourcing this as a product on my site but no way!”

Helpful Report

Posted 3 years ago

“I STILL HAVE NOT RECEIVED MY PART!”

Helpful Report

Posted 3 years ago

“After 2 months, I finally received my shipment. Unfortunately, it was not what I had ordered. I ordered the item in black and I received brown. I’m awaiting for a response to my email on a plan to correct the error.”

Helpful Report

Posted 4 years ago

“No. Responsive to phone call inquiries. I still haven’t received my complete order from you. And there is hardly any communication from your support staff to let me know what’s going on with the missing sink I ordered several weeks ago. I will not recommend your business to anyone because your support and customer service are below par…and par is just average.”

Helpful Report

Posted 4 years ago

“I never received the item I ordered. It appears to have been delivered to the wrong address somewhere across the city of Los Angeles.”

Helpful Report

Posted 4 years ago

“Won’t respond to any emails regarding wrong products sent”

Helpful Report

Posted 4 years ago

Espresso Parts is rated 4.8 based on 11,274 reviews