Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,305 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,305 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The part worked like a charm. A local place wanted $300 just to take a look at my machine. I'm so happy I was able to fix my 20+ years Rancilio Sylvia. Thank you!”

Helpful Report

Posted 1 year ago

“Good on line shopping experience, I had to call after placing the order to add an item, EP representative made the adjustment and both orders shipped as one .”

Helpful Report

Posted 1 year ago

“EP customer service was awesome.”

Helpful Report

Posted 1 year ago

“Nice to get free delivery when you only need a couple of cheapish parts!”

Helpful Report

Posted 1 year ago

“Items arrived quickly and perform as expected!”

Helpful Report

Posted 1 year ago

“The order came way faster than I expected and it was great”

Helpful Report

Posted 1 year ago

“Arrived quickly.”

Helpful Report

Posted 1 year ago

“The foot is what we needed. The customer service was excellent. Thanks!”

Helpful Report

Posted 1 year ago

“Good service, place to buy errs for coffee machine”

Helpful Report

Posted 1 year ago

“Hearth mugs and espresso glasses were wrapped very carefully and arrived very fast.”

Helpful Report

Posted 1 year ago

“New favorite cup!”

Espresso Parts 5 star review on 5th April 2024

Helpful Report

Posted 1 year ago

“My machine in parts arrived in a timely fashion and were in great condition. Easy purchase process.”

Helpful Report

Posted 1 year ago

“Just what I needed....”

Helpful Report

Posted 1 year ago

“Exactly what I needed to plumb my machine. Quick and easy.”

Helpful Report

Posted 1 year ago

“Very helpful”

Helpful Report

Posted 1 year ago

“Worked perfectly, not expensive and arrived quickly”

Helpful Report

Posted 1 year ago

“The "official" reseller is usually out of stock on whatever parts are needed. Espresso Parts always has replacements that fit perfectly. This last thermostat I bought from them works better than the original and I was able to get it the next day.”

Helpful Report

Posted 1 year ago

“We have ordered many of these in the past. We received one where the ring kept sliding off. The customer service was very understanding and quickly replaced it.”

Helpful Report

Posted 1 year ago

“The girl was really helpful, but even after I told her my name was Vincent, I am a guy, she said " thank you Ms." I told her I was a guy. I can't help that I have a high voice. Even at 60 years old, after being teased my whole it life it still hurts. Go a head and have a laugh . Vincent”

Helpful Report

Posted 1 year ago

“I am owner of a Barista-shop in Vienna, Austria and by regularly the Scace 2 Thermofilter. Unfortunately, the availability is quite often limited, but of course it´s not the fault of Espresso Parts. The order processing works perfectly fine!”

Helpful Report

Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,305 reviews