Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,075 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 30th April 2025

424

Anonymous

Anonymous // 01/01/2019

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“Solid parts”

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Posted 2 months ago

“I ordered a canister that can hold, for example coffee beans. One can then create a vacuum in the cannister by twisting the cover one way and then back the other way 10-15 times. The only think I worry about is how long the gasket will last”

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Posted 2 months ago

“Thank you team! I’m a novice and knowing that there is a reliable source to help me as I work my way up the learning curve is reassuring!”

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Posted 2 months ago

“Ordered two test kits. The first kit I opened had a defective Iron Powder Pillow so I had to open my second kit to compete testing. Hoping I will be sent a replacement kit, if I am I would rate my purchase as 5 stars.”

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Posted 2 months ago

“Arrived quickly and safely. Thank you!”

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Posted 2 months ago

“I purchased a replacement pump for my Cellini espresso machine which arrived in a timely fashion and worked perfectly.”

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Posted 2 months ago

“Shipment did not arrive and no updated ETA provided”

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Posted 2 months ago

“Thank you.”

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Posted 2 months ago

“Everything between/including placing the order and having it delivered met expectations. Th company followed up,to make sure I got my delivery and that I was happy. Yes, Yes, Yes! I will do business with Espresso Parts again!”

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Posted 2 months ago

“Everyone was helpful when I discovered I had ordered the wrong grinder. I was quickly given a return label with postage paid and will certianly wait for the grinder to be back in stock. A particular shout out and than you to Chandler Rentz for making things right!”

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Posted 2 months ago

“I always get good service at a fair price from Espresso Parts. I wish I could say the same for the U.S. Postal Service. My order was shipped from Seattle on Wednesday, 12 February and didn't arrive in southern Indiana until Friday, 21 February.”

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Posted 2 months ago

“So far every purchase has been great.”

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Posted 2 months ago

“The parts came within days, everything was in there, it was exactly what I needed (it was some new screens for my Simonelli).”

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Posted 2 months ago

“Wonderful customer service! I received my order earlier than expected. My customer service representative was very helpful, friendly and has a great sense of humor. She helped me select the best option for my needs and was very patient in answering my questions. Overall I had a 10 out of 10 experience!”

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Posted 2 months ago

“Amazing product, fast and efficient shipping. 5 star satisfaction.”

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Posted 2 months ago

“5 Stars! Would buy this again.”

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Posted 2 months ago

“order matched the descripton and delivered in a timely manner”

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Posted 2 months ago

“I have always been very happy with ordering parts from Espresso Parts. My last purchase included an item that was not in the package. Mistakes happen, so I emailed customer service but have not heard back in 4 days.”

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Posted 2 months ago

“Shipped quickly and safely.”

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Posted 2 months ago

“Great customer service.”

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Posted 2 months ago

Espresso Parts is rated 4.8 based on 10,075 reviews