Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,085 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 10th May 2025

426

Anonymous

Anonymous // 01/01/2019

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“I always get good service at a fair price from Espresso Parts. I wish I could say the same for the U.S. Postal Service. My order was shipped from Seattle on Wednesday, 12 February and didn't arrive in southern Indiana until Friday, 21 February.”

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Posted 2 months ago

“So far every purchase has been great.”

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Posted 2 months ago

“The parts came within days, everything was in there, it was exactly what I needed (it was some new screens for my Simonelli).”

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Posted 2 months ago

“Wonderful customer service! I received my order earlier than expected. My customer service representative was very helpful, friendly and has a great sense of humor. She helped me select the best option for my needs and was very patient in answering my questions. Overall I had a 10 out of 10 experience!”

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Posted 2 months ago

“Amazing product, fast and efficient shipping. 5 star satisfaction.”

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Posted 2 months ago

“5 Stars! Would buy this again.”

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Posted 2 months ago

“order matched the descripton and delivered in a timely manner”

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Posted 2 months ago

“I have always been very happy with ordering parts from Espresso Parts. My last purchase included an item that was not in the package. Mistakes happen, so I emailed customer service but have not heard back in 4 days.”

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Posted 2 months ago

“Shipped quickly and safely.”

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Posted 2 months ago

“Great customer service.”

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Posted 2 months ago

“Good product and well made .”

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Posted 2 months ago

“I ordered two cappuccino cups and saucers. They were beautiful, very sturdy and heavy. I’m very happy because I usually chip all my cups/saucers. The delivery was quick. They were packaged securely. Thank you so much. I will be buying more for you from you in the future.”

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Posted 2 months ago

“My third order from EP. As I've come to expect, excellent experience all-around, with perfectly packed item, speedy shipping w/notifications, and the item itself (NotNeutral Lino Mug) matched my existing set perfectly. Really satisfied with my experience, hence my review. Will continue to look at EP for my future prosumer espresso needs, including parts, maintenance supplies, and barware!”

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Posted 2 months ago

“Always fast and safe delivery. Always the best prices and deals.”

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Posted 2 months ago

“Ordered 2 cups on 2/10 and it still hasn't not been shipped and it is already 2/18.”

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Posted 2 months ago

“I continue to be impressed with the service and quality of Espresso Parts. They have quickly become my go to.”

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Posted 2 months ago

“Parts all fit perfectly.”

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Posted 2 months ago

“The itemw that I ordered were quickly sent, arrived in excellent condition, and were very fairly priced. (I shopped many places and found EP to have the best price.)”

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Posted 2 months ago

“Great parts. Fast delivery from USA to NZ. Very happy. Thank you.”

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Posted 2 months ago

“Ordered 5 clump crushers, received 4. Messaged and quickly received a response that they would send me the 5th one no charge. Only to have to have my mailman ask for $5.60 to get the package because they didn’t pay for the post.”

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Posted 2 months ago

Espresso Parts is rated 4.8 based on 10,085 reviews