Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,272 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

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Posted 10 months ago

“Excellent info and parts quickly”

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Posted 10 months ago

“Excellent service,reasonable $$. Thanks!”

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Posted 10 months ago

“The design is sleek and modern, adding a touch of elegance to my coffee routine. Its double-wall construction keeps my latte warm without burning my hands. The cup’s generous size is perfect for a satisfying pour, and the sturdy handle feels comfortable in hand. Plus, it’s dishwasher-safe, which makes cleanup a breeze. Overall, it’s a stylish and practical choice for any coffee lover!”

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Posted 10 months ago

“The part was exactly what we needed, and it arrived quickly.”

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Posted 10 months ago

“Great ordering, shipping, and receiving experience. Everything (including many glass items!) arrived safely.”

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Posted 10 months ago

“Looking for parts for a 20 year old Saeco, founf them on Espresso Parts. Good prices, quick delivery, my machine is now working as well as new. Highly recommend”

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Posted 10 months ago

“Great Service ,,, nice people on the phone who are very helpful... I will buy more from Exp Parts and recommend them to others...”

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Posted 10 months ago

“When you call Espresso Parts (during working hours), you get an actual person, not an answering service. I received the assistance needed for my 2005 Rancilio Miss Sylvia Espresso Machine, and the parts arrived quickly.”

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Posted 10 months ago

“Works fine as expected. Now, I mostly use typical high-end coffees, and mostly ground for convenience's sake. So, that's an issue, since a non-pressurized basket needs customized ground-size. And, yes, I've got a nice burr grinder that can do the job. Mostly, I like the fit of your single-shot basket to my Gaggia handle. The small "ring" which snaps past the retainer spring is better than Gaggia's own baskets, which don't hold quite as well, and can fall out when disgorging the puck. Kudos on that feature! (even if it's a little more aggressive than necessary) Quite satisfied. One side-item to note: please refrain from sending marketing materials before a product is even received. That's overly-aggressive.”

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Posted 10 months ago

“You Guys were fantastic, I got my part, and tonight going to make my first batch, I worked out so well that the first part that came broken must of been for the smaller model. Please let me know if you need me to go on Amazon and leave a fantastic review. also went on your website and there is a glass washer I want, Thanks Jimmy Carpenter”

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Posted 10 months ago

“Best service we could have added for they took care of everything!”

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Posted 10 months ago

“Part was priced fairly and shipped out quickly without an up charge for delivery. The part was easy to find and worked perfectly. I’ll order from Espresso Parts again!”

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Posted 10 months ago

“we love you guys and cant thank you enough! Shoutout to Dani Howell for being amazing!”

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Posted 10 months ago

“Great company to work with. Orders shipped extreamly quick. Highly recommend as a partner.”

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Posted 10 months ago

“In the past month I have had to order parts that I couldn't find anywhere else. Refurbishing an older model espresso machine that I feel still has a little more to give. I am greatful for the knowledgeable staff to help me through this process”

Espresso Parts 5 star review on 5th September 2024

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Posted 10 months ago

“The service has been very helpful and accommodating.”

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Posted 10 months ago

“easy, on time, great selection”

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Posted 10 months ago

“Excellent and fast service. Thank you!”

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Posted 10 months ago

“I ordered demitasse cups and they arrived quickly and were well-wrapped for the journey.”

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Posted 10 months ago

Espresso Parts is rated 4.8 based on 10,272 reviews