Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,271 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, competent, the right part and a good price. Espresso machines are complicated mechanisms, robust, but everything needs maintenance or repair at some point and Espresso Parts seems to know their stuff.”

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Posted 10 months ago

“Espresso Parts is awesome. I had a problem with a glass espresso cup I ordered and they replaced immediately no questions asked. It’s so rare you get customer service like that today and I am very grateful. I’m now a loyal customer!”

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Posted 10 months ago

“Insanely helpful staff!”

Espresso Parts 5 star review on 14th September 2024

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Posted 10 months ago

“Good variaty of parts, and good shipping service.”

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Posted 10 months ago

“Fast shipping free shipping loved it Only comment would be to consider not using packing peanuts ✌🏼”

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Posted 10 months ago

“AMAZING! I bought this cup after seeing it in my favorite coffee shop... Super super high quality!!! I just love it.”

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Posted 10 months ago

“it has been a great help”

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Posted 10 months ago

“Quick and easy process with the right part coming in as ordered”

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Posted 10 months ago

“Great service and parts”

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Posted 10 months ago

“Excellent service and quality help. Fast shipping. Good product”

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Posted 10 months ago

“They had the parts I needed and shipped them out quickly. I'm very happy with the service I recieved and I paid a fair price. Will look to them for future orders when needed.”

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Posted 10 months ago

“Got correct parts on time Thanks”

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Posted 10 months ago

“The site was easy to navigate to find the right part for my machine. And even better, the shipping was so fast.”

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Posted 10 months ago

“The shipping was great !! The ceramics were wrapped in bubble wrap with popcorn filled box . Lighting fast free shipping what more could a customer asked for. 👍🏼👍🏼🇺🇸”

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Posted 10 months ago

“Friendly and efficient-love our new coffee cups!”

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Posted 10 months ago

“Great service and knowledgeable staff.”

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Posted 10 months ago

“Fantastic service as always. Perfect fitting parts and speedy delivery. My go-to for anything and everything I need for my coffee house.”

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Posted 10 months ago

“Always easy to work with Espresso Parts. Fast, thorough, good product selection.”

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Posted 10 months ago

“They had the parts I needed and at a reasonable price. They are on my short list for vendors.”

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Posted 10 months ago

“Originally ordered these for my daughter that lives in Oregon. The order was shipped to my home address instead of hers and I was going to call and explain to customer service about the mistake made, but after opening the box and seeing how nice they were I told my wife we will just keep these. I reordered another set and made sure they were sent to the correct address.”

Espresso Parts 5 star review on 10th September 2024

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Posted 10 months ago

Espresso Parts is rated 4.8 based on 10,271 reviews