Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,712 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Espresso Parts 5 star review on 19th August 2026

Anonymous

Espresso Parts 5 star review on 12th August 2026

John Sandborgh

Espresso Parts 5 star review on 10th August 2026

WICK BEAVERS

463

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Almost 5 months to receive part. Otherwise good.”

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Posted 8 months ago

“The notebook that was part of the order arrived bent”

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Posted 8 months ago

“Would have been nice to know the scale I bought was out of stock BEFORE I ordered it.”

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Posted 8 months ago

“wrong color mug”

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Posted 8 months ago

“Why are you asking for a review and the parts are still in transit with no expected arrival date?”

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Posted 8 months ago

“The handle of the portafilter I purchased did not have an “end cap” so the end of the handle is hollow and missing the cap.”

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Posted 8 months ago

“the espresso cup prove to be too small that I didn't pick up from the photo mainly cup holder no adult able to grip it for practical use totally my fault for not noticing that”

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Posted 8 months ago

“Frustrated with the shipping delay. I ordered a rinser kit for next day air at 3:11pm est on December 1st and the parts did not ship until two days later.”

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Posted 9 months ago

“Still waiting for what I ordered. This is 2025 I should not have to wait several weeks to get something in this time and age.”

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Posted 9 months ago

“I never received it. sent an email about it being sent to the wrong address and haven’t gotten it figured out.”

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Posted 9 months ago

“I have still not received the parts I ordered and am quite upset about it. I called the customer service number left a message and never heard anything back. At this time, I’m still waiting to receive my order.”

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Posted 9 months ago

“It has not arrivd yet.”

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Posted 10 months ago

“Was NOT happy at all that items ship USPS. It was a nightmare tracking the pakages I ordered and even had to go to the post office to get them. I avoid buying if USPS is shipper unless abosultely impossible to get it somewhere else.”

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Posted 10 months ago

“Incorrect part was sent the first time.”

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Posted 10 months ago

“I am missing the inner tube in the GS3 steam arm”

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Posted 1 year ago

“wouldnt have metioned anything if i was not prompted, but i have not received my order yet. it has been sitting across the country for over a week now. fustrating to check tracking, with nothing happening at all.”

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Posted 1 year ago

“After buying a $6,000 dollar machine and having issues with it, I had a great experience getting it resolved. So a year later I decide to upgrade my grinder to a $1,400 Fiorenzata Sense. It came in and the box was damaged. So I called and emailed and got an immediate response to go ahead and try it and make sure there were no issues. I got it unboxed and plugged in and asked for some basic guidance in an email to make sure I do things correctly. I didn’t receive an answer by email so I called during what I thought was hours 4 pm pacific time. Got a weird phone tree or I should say annoying. Very disappointed that no one seems to want to answer questions to make sure your expensive grinder is set up properly to ensure it wasn’t damaged. Will now think twice before ordering again. Bummed.”

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Posted 1 year ago

“Your low rating is due to the high cost of postage for the part ordered. After placing the order with you, I found the Exact same item on Amazon, & without any postage. The postage for the item that I ordered from you was actually More than the price of the item itself.”

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Posted 1 year ago

“USPS is holding the parcel way too long.”

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Posted 1 year ago

“Well, I got the review link before I've even received the parts! It's been over a week now and I'm still waiting.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 11,712 reviews