Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,334 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,334 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Espresso Parts 5 star review on 15th March 2026

Anonymous

Espresso Parts 5 star review on 6th March 2026

Kimberly Tuchrello

Espresso Parts 5 star review on 19th February 2026

WICK BEAVERS

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi there, the machine, we bought, a marzocco mini, had a leak. It took a while, before you reacted to our complain and it does not sound like, the machine is going to be repaired soon. thats dissapointing. Best Johann”

Helpful Report

Posted 1 year ago

“Hello. I really do love the product. But I orded navy blue espresso cups . The arrived with 6 red plates. Could you please ship 6 navy blue ones so the set will be complete please. My cell 6175933005 Email fuscoelectric@hotmail.com”

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Posted 1 year ago

“Quality products but customer service isn't great. Was told if the price on a product drops that they would refund the difference, so I purchased early. Price of that product dropped and they then turned around and said "oops I was wrong" with no commitment to keep to their word.”

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Posted 1 year ago

“Order # 389687 EP I purchased three filter screens but only receved one. The packing list stated I had order one. My purchase was paid for using a crdit card. I have received my credit card bill which refects three screen plus shipping. Packing list did not indicate any back order of two. Please forward remaining two filter screens or notifcation that parts are back orered. Thank You, Richard D. Furrow furrowrd@gmail.com 770-605-9611 Order # 32687EP”

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Posted 1 year ago

“I’m not sure you want to read my review but here it is. I submitted a similar review after my last purchase. It’s a lot of money for so few parts that probably cost you no more than $10. But I have to have it. In the kit, there are parts for two models of rinsers. Therefore, I’m paying for parts that I will never use. I will keep buying this kit until I can find other parts elsewhere.”

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Posted 1 year ago

“The spray dome for the fetco that I ordered looks exactly like the one I was replacing, but it doesn't work. The brewer behaves as though there is no spray dome present.”

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Posted 1 year ago

“Expresso cleaner was missing from the cleaning kit.”

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Posted 1 year ago

“I did not receive my order but it looks like it is my fault. I checked UPS Tracking and the address is not correct. I looked at the order with you and the address I used for the order is wrong. Order 320094EP UPS 1ze990160396032116 I updated my address with UPS but I dont know if this will automatically cause UPS the try a new delivery. Could you please update the address on your site to what I have provided below and coordinate with UPS to have them attempt again with the proper address. Ernie Marre 10917 Olive Branch Road Glen Allen, VA 23059 Thank you”

Helpful Report

Posted 1 year ago

“I purchased a repair kit for our glass rinser that was leaking after less than two years of mild use. Charge was $50 for some rubber gaskets and a simple brass part that wasn't necessary for the repair. I can't imagine that this kit cost more than a dollar to source, hence the feeling of getting ripped off.”

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Posted 1 year ago

“Had the part but I paid for next day delivery, was told it would go out Tuesday. It arrived Friday. Our coffee bar couldn’t serve drinks during that time.”

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Posted 1 year ago

“You are receiving a poor rating because I received the survey before I received the merch. What is on time? Who will deliver ? Will it be undamaged?”

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Posted 1 year ago

“The pair of o-rings ordered were different in size not to mention the slowest delivery time possible.”

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Posted 1 year ago

“We placed the order 3 weeks ago and have received this survey to ask how satisfied wew are with the product which has not yet arrived.”

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Posted 1 year ago

“Those tops for the 35 gallon garbage can Are Chinese garbage. Everybody know that has them breaks them within a couple months”

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Posted 1 year ago

“I ordered a screw driver which took over fifteen minutes, because you website does not take company credit cards. Was needing another part and could not get any credit cad to go. So I will use amazon, they take my credit cards”

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Posted 2 years ago

“I ordered 150 demitasse spoon - slim, and there were only 102 in the shipment.”

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Posted 2 years ago

“You shipped all the parts with packing peanuts! Would prefer if you picked a more sustainable option.”

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Posted 2 years ago

“Placed an order, tried to cancel next day before it shipped. Their website says order don't ship for 2-3 days. Espresso Parts shipped it anyway and said I could ship it back for free. Why waste the shipping, just cancel the order.”

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Posted 2 years ago

“no sure as advertise that my portafilter bottomless is a la marzocco brand, do not fit well, not water tight”

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Posted 2 years ago

“as of today 1/23/24 my order has NOT been delivered. i have received a number of emails extolling the virtue's of espresso parts, but nothing received as yet. perhaps weather was an issue.”

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Posted 2 years ago

Espresso Parts is rated 4.8 based on 11,334 reviews