Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,103 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,103 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 10th May 2025

189

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and the product is great. Minus one star for using foam packing peanuts rather than a more eco-friendly option.”

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Posted 9 months ago

“Haven't actually received my order yet and am being asked to rate my experience”

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Posted 9 months ago

“Amazing customer service. Had a part issue, replaced with zero issue!”

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Posted 9 months ago

“Good prices for parts for my 20 year-old Gaggia Classic, which is still working well after many thousands of cappuccinos (2 doubles every morning for the two of us). And shipping was FAST - and I'm on the east coast! Many thanks!”

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Posted 9 months ago

“Exactly the part we needed. Prompt delivery.”

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Posted 9 months ago

“All the parts I ordered plus hardware were delivered faster than expected! My Rancilio Silvia is up and running. Good work Espresso Parts”

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Posted 9 months ago

“I never got my package”

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Posted 9 months ago

“The staff I spoke with on the phone for my initial order was very helpful and knowledgeable. The part I received came quick and works fine. Thank you!”

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Posted 9 months ago

“Fast service. Products that I need. Well packaged. Very satisfied”

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Posted 9 months ago

“You guys were amazing! I received my order in 3 days.”

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Posted 9 months ago

“FAST AND FREE SHIPPING..”

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Posted 9 months ago

“I purchased a repair kit for our glass rinser that was leaking after less than two years of mild use. Charge was $50 for some rubber gaskets and a simple brass part that wasn't necessary for the repair. I can't imagine that this kit cost more than a dollar to source, hence the feeling of getting ripped off.”

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Posted 9 months ago

“I got exactly what I ordered and really fast.”

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Posted 9 months ago

“Prompt delivery. Quality merchandise. Good prices. 👍🏻”

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Posted 9 months ago

“I have been dealing with your company for many, many years way back when you used to be called espresso parts Northwest. You have always provided excellent customer service! Nothing has changed and everything was perfect! My Simonelli espresso machine has the parts that you sent installed and is working perfectly!”

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Posted 9 months ago

“Excellent service via live chat”

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Posted 9 months ago

“As order and expected. Like an old reliable partner that’s there when you need them.”

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Posted 9 months ago

“We've had an Encore for 12 years...it's been good, enough. But this Sette is phenomenal, and forcing me to really tune up my Rancilio Silva v.1! Great experience and shipping time.”

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Posted 9 months ago

“An ordered part is what I really needed, and the perfect international shipping to South Korea; these are cool experience about the Espresso Parts.”

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Posted 9 months ago

“Proper inentory, quick shipping”

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Posted 9 months ago

Espresso Parts is rated 4.8 based on 10,103 reviews