Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 10,861 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 23rd December 2025

Elliot Rodriguez Centeno

Espresso Parts 5 star review on 12th December 2025

441

Anonymous

Anonymous // 01/01/2019

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“Got the expected items quick and well packaged.”

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Posted 1 year ago

“Much nicer specialty parts than I have gotten elsewhere. I got a bad replacement Gaggia Classic gasket from another vendor, the one from Espresso Parts fit perfectly and works great!”

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Posted 1 year ago

“Good price, fast shipping and just what i ordered.”

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Posted 1 year ago

“Amazing Service, quick and easy will continue to shop with Espresso Parts.”

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Posted 1 year ago

“easy checkout. shipped promptly”

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Posted 1 year ago

“I ordered 4 espresso glasses that took over a week before they were even “shipped.” My order was then cancelled for no apparent reason, I wasn’t notified and no explanation was given.”

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Posted 1 year ago

“excellent service”

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Posted 1 year ago

“The customer service is great. Dave is very knowledgeable and helpful and gave me all the information and support I needed lickety-split. Really enjoyed the whole experience of shopping here and how personal it felt. Thanks Dave!”

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Posted 1 year ago

“Parts fit and worked great”

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Posted 1 year ago

“Love this company. Great product selection customer service and fast shipping! Thanks so much”

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Posted 1 year ago

“awesome service. chatted on line, got quick help and parts showed up quicker than expected. With the help of a gifted Polish craftsman (actually, he did the whole thing) the machine is up and running. But now, when we took it apart, we discovered that we need a few more goodies!”

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Posted 1 year ago

“I'm satisfied with the fast delivery and quality..”

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Posted 1 year ago

“Accurate information on website, helpful customer service, parts fit expresso maker beautifully. Shipping was done quickly. However, it did take quite a while for receipt of items. If you are in a hurry, it may require expedited shipping. Overall, very pleased.”

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Posted 1 year ago

“I received the wrong filters for the cold drip systems. I was completely out so I have no choice to use them and cut them to fit the 6-8 cup chamber. I double checked and I did correctly order the correct size”

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Posted 1 year ago

“My Rancilio parts arrived quickly and I`m glad my Sylvia group head was available locally.”

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Posted 1 year ago

“We have two Rancillio Silvias which I purchased new around 2006 and with parts that you have supplied, we have been able to keep both operational and one is always used daily. I do not really need a spare, but I have one. Appreciate you being available and willing to advise on repairs. This not the first time we have used you and I am sure it will not be the last. Jim”

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Posted 1 year ago

“The part arrived a whole lot quicker than expected, although I don't recall receiving a notification of dispatch.”

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Posted 1 year ago

“First time to make an order with you, and everything is fine”

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Posted 1 year ago

“I was very pleased with the responsiveness to all of my questions and the timeliness of receiving my order. Every response was very professional and informative.”

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Posted 1 year ago

“All the parts were as advertized and shipped very quickly.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,861 reviews