Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,775 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Espresso Parts 5 star review on 19th August 2026

Anonymous

Espresso Parts 5 star review on 12th August 2026

John Sandborgh

Espresso Parts 5 star review on 10th August 2026

WICK BEAVERS

463

Anonymous

Anonymous // 01/01/2019

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“Great selection & price. Video instruction on how to install replacement burrs was easy to follow. My Super Jolly is grinding better than it has in ten years!”

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Posted 2 years ago

“The deal for the items I ordered was untouchable by any other vendor. Amazon had the items available but I essentially paid for two at the price of one - and not to mention, who knows if Amazon sold the authentic item. In that respect, Espresso Parts is 10/10. The only reason I downgraded a star was that the items were backordered, but this was not stated upon purchasing. I waited weeks and weeks and finally emailed customer service for an update, and they informed me the items I had ordered were backordered until mid-autumn. I was eager to use them, so this was a bit of a bummer. However, shipping was quick once they were available and the packaging was really safe and excellent.”

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Posted 2 years ago

“I ordered M5x12mm screws for my Gaggia Classic. That should have been M6x12mm, but when I searched for "Gaggia Classic Parts" the M5 screws displayed first and I assumed they were the correct ones. Why else would they be there with that search? Anyway, I chatted with customer service and after a couple of snied comments that this was my fault, they agreed to send the correct screws at no charge as a replacement. So it's a 5 for customer service as you took care of me, but this was avoidable even without me "double checking" with customer service before purchasing. Get your search results to only display compatible parts when customers enter the precise brand and model of their espresso machine. I don't know if that's possible, but it would help avoid situations like this.”

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Posted 2 years ago

“Fast delivery. Perfect fit.”

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Posted 2 years ago

“Order process on website was seamless. Product description and reviews are accurate. Order notifications were timely and product arrived a few days earlier than scheduled. Attention to details in packaging was excellent for delicate products.”

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Posted 2 years ago

“I spoke with John about receiving a RMA return merchandise authorization for the purchase I wish to return. He was very courteous and helpful with my request.”

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Posted 2 years ago

“Everything looks great! I have washed the pieces but have not yet made my toddy.”

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Posted 2 years ago

“Great customer service and received my Ascaso espresso machine order promptly. Will now be buying my grinder from EspressoParts. Thanks guys, cheers!”

Espresso Parts 5 star review on 15th October 2024

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Posted 2 years ago

“Very fast delivery to New Zealand”

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Posted 2 years ago

“GREAT PRICES - FAST SHIPPING”

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Posted 2 years ago

“looks like used one. I'd like to receive moneyback”

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Posted 2 years ago

“I love our Vortex Latte cups. They are a big part of our morning.”

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Posted 2 years ago

“Parts fit as expected and were delivered promptly”

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Posted 2 years ago

“Shipment was fine. But you subscribed me to various email lists despite my specific request not to.”

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Posted 2 years ago

“Everything arrived in perfect condition… Love it! 🩵”

Espresso Parts 5 star review on 14th October 2024

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Posted 2 years ago

“This is my goto place for any parts for my espresso machine. Always 5 stars with ordering and with fast shipping.”

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Posted 2 years ago

“Product packed well. Exactly as ordered.”

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Posted 2 years ago

“great great”

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Posted 2 years ago

“Order # 389687 EP I purchased three filter screens but only receved one. The packing list stated I had order one. My purchase was paid for using a crdit card. I have received my credit card bill which refects three screen plus shipping. Packing list did not indicate any back order of two. Please forward remaining two filter screens or notifcation that parts are back orered. Thank You, Richard D. Furrow furrowrd@gmail.com 770-605-9611 Order # 32687EP”

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Posted 2 years ago

“All parts received were correct and came promptly. Awesome as usual!”

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Posted 2 years ago

Espresso Parts is rated 4.8 based on 11,775 reviews