Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,267 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm in the UK. Customer service (Megan) was friendly, efficient and unbelievably helpful. So the only reason I'm giving five stars is that I'm not allowed to give thirteen!”

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Posted 8 months ago

“Original, high quality parts and knowledgeable service. I don't often need to order parts but when I do I have never regretted ordering from Espresso Parts. A satisfied customer of almost (oh my gosh) 20 years now!”

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Posted 8 months ago

“It had the right item and shipped it right off.”

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Posted 8 months ago

“Exactly what I needed to get my Nuova Simonelli Musica back in action. Good orice, quick shipping. What's not to love?”

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Posted 8 months ago

“Reasonable price and fast delivery!”

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Posted 8 months ago

“Although it took some time to reach a customer service person, my questions about the product I was thinking of purchasing were answered thoroughly and thoughtfully. Once ordered it arrived quickly and well packed.”

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Posted 8 months ago

“Is Beautiful”

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Posted 8 months ago

“Arrived fast, as ordered. Good products. No complaints.”

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Posted 8 months ago

“Your service was so fast. I ordered on a Wednesday and got the parts that Friday! The new silicone portafilter gaskets are amazing!! You guys carry an espresso dosing spoons that I have been looking for for years and it is amazing quality! I can't say enough wonderful things about your company and servie. Thank you so much. From a High School Cafe Shop employee, teaching our students how to make a beautiful cup of coffee!”

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Posted 8 months ago

“Best company. Best service.”

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Posted 8 months ago

“Had the part I needed, and shipped right away! This is my new go to.”

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Posted 8 months ago

“Great selection of products and amazing customer service!”

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Posted 8 months ago

“Expert support. They have the parts!”

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Posted 8 months ago

“Great selection of parts, and very helpful chat with specialist who ensured I was ordering the right replacement part. And it arrived next day!!! Admittedly, the parts location is only about 150 miles away. But still - that's service with a capital S.”

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Posted 8 months ago

“Fast order processing and shipping. First Rate. Thank you”

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Posted 8 months ago

“on time exactly what I ordered”

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Posted 8 months ago

“awesome. had exactly what I needed.”

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Posted 8 months ago

“Excellent products, fast shipping!”

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Posted 8 months ago

“You had what I needed. The online ordering was easy. Parts arrived promptly. Thank You.!”

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Posted 8 months ago

“Thank you Megan and Espresso Parts team for quickly sending me a new part for my espresso machine, and for refunding me for the defective part. Your the best! I will continue to suppport this local company and tell others!”

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Posted 8 months ago

Espresso Parts is rated 4.8 based on 10,267 reviews