Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,267 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“items arrived securely packaged.”

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Posted 8 months ago

“Thanks for getting me my poarts out same day exelceht job and thanks again Im back amunkest the living with my lever handle working”

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Posted 8 months ago

“Ordered new water pump. Works great and received it exactly on time. Thank you”

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Posted 8 months ago

“Products and everything were really great”

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Posted 8 months ago

“5/5! Will definitely order from again. Parts arrived very fast and fit perfectly in my machine.”

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Posted 8 months ago

“Beautiful V60, the packaging was great 🙌🏻”

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Posted 8 months ago

“Thank you to the most excellent parts department on making it happen!!”

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Posted 8 months ago

“We were delighted to find our local espresso shop’s cappuccino cups online. Easy to order, shipped quickly and with care”

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Posted 9 months ago

“I needed some very specific parts for my espresso grinder. I had ordered the wrong one and needed to exchange it. When I called and spoke to a customer service representative they were so helpful and knowledgeable that they got me set up right away with the right part and facilitated an easy exchange. I was so grateful and will be getting all the parts we need from you from now on!”

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Posted 9 months ago

“package and service is always great.”

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Posted 9 months ago

“Great selection & price. Video instruction on how to install replacement burrs was easy to follow. My Super Jolly is grinding better than it has in ten years!”

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Posted 9 months ago

“I ordered M5x12mm screws for my Gaggia Classic. That should have been M6x12mm, but when I searched for "Gaggia Classic Parts" the M5 screws displayed first and I assumed they were the correct ones. Why else would they be there with that search? Anyway, I chatted with customer service and after a couple of snied comments that this was my fault, they agreed to send the correct screws at no charge as a replacement. So it's a 5 for customer service as you took care of me, but this was avoidable even without me "double checking" with customer service before purchasing. Get your search results to only display compatible parts when customers enter the precise brand and model of their espresso machine. I don't know if that's possible, but it would help avoid situations like this.”

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Posted 9 months ago

“Fast delivery. Perfect fit.”

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Posted 9 months ago

“Order process on website was seamless. Product description and reviews are accurate. Order notifications were timely and product arrived a few days earlier than scheduled. Attention to details in packaging was excellent for delicate products.”

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Posted 9 months ago

“I spoke with John about receiving a RMA return merchandise authorization for the purchase I wish to return. He was very courteous and helpful with my request.”

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Posted 9 months ago

“Everything looks great! I have washed the pieces but have not yet made my toddy.”

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Posted 9 months ago

“Great customer service and received my Ascaso espresso machine order promptly. Will now be buying my grinder from EspressoParts. Thanks guys, cheers!”

Espresso Parts 5 star review on 15th October 2024

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Posted 9 months ago

“Very fast delivery to New Zealand”

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Posted 9 months ago

“GREAT PRICES - FAST SHIPPING”

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Posted 9 months ago

“I love our Vortex Latte cups. They are a big part of our morning.”

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Posted 9 months ago

Espresso Parts is rated 4.8 based on 10,267 reviews