Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 10,937 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 14th January 2026

441

Anonymous

Anonymous // 01/01/2019

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“I had a fabulous experience with Espresso Parts! Initially, my order arrived partially incorrect. Upon emailing the help line, Bret promplty responded with a new tracking number for the replacement cups and gifted me the incorrect cups for the trouble. The cups themselves are beautiful, and very well made! Will be ordering from here again:)”

Helpful Report

Posted 1 month ago

“Quick shipping and well packaged.”

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Posted 1 month ago

“Shipment arrived on time an in good condition!!!😎”

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Posted 1 month ago

“Quick & accurate fulfillment of my spare part order.”

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Posted 1 month ago

“Thank you for the fast service and accurate order. I will be ordering more soon.”

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Posted 1 month ago

“I installed the part and the machine works ok”

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Posted 1 month ago

“My order arrived on time. I ordered glassware and love it, it’s good quality and the amber color is perfect.”

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Posted 1 month ago

“fast ship, good instruction on how to install thermastat for pavoni.”

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Posted 1 month ago

“I am very pleased with the quality of the product and the very fast and high-quality service.”

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Posted 1 month ago

“This company provided my espresso machine part on sale, and with easy tracking. I shall use this company in the future, when I need Espresso Parts. Thank you.”

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Posted 1 month ago

“Perfect fit products. Plus, prompt delivery.”

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Posted 1 month ago

“I've been doing my own maintenance of my espresso machine for several years. Not only has Espresso Parts been able to provide all the parts I need for my La Pavoni machine, their phone support has always been able to answer my questions about the parts I need.”

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Posted 1 month ago

“smooth purchase & shipping process”

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Posted 1 month ago

“Helpful and responsive when issues arose with USPS took 7 days to get parts delivered.”

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Posted 1 month ago

“it is Dec 8 and i still have not recieved the Kalita. Also other stores are selling it for $5.00 less”

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Posted 1 month ago

“Great transaction. The cups/saucers I ordered arrived in protective packaging and shipped faster than I expected. Thank you!”

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Posted 1 month ago

“I am writing to express my sincere thanks for your generous decision regarding my recent order. I was pleasantly surprised by your response. This level of service is truly exceptional and unexpected. Because of this positive experience, you have gained a loyal customer and I look forward to shopping with you again. Thank you once again for your support.”

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Posted 1 month ago

“Shipped with great care! Right on time for the holidays.”

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Posted 1 month ago

“They had just what I wanted for a specific gift. It is HIGH quality, arrived quickly, and the packaging was amazing!”

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Posted 1 month ago

“Just what I needed! Thank you!”

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Posted 1 month ago

Espresso Parts is rated 4.8 based on 10,937 reviews