Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,439 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 16th September 2025

433

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had placed an initial order of two ringers and only received one. I didn't check my shipment for few months as my coffee shop was not ready. Upon checking and seeing just one item, I emailed espresso parts and provided pics of box and what I received. Without any issues they verified they had only sent out one rinser and shipped out the rinser. That was excellent on their part as it was painless. Thank you”

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Posted 1 month ago

“Thank you so much. Part was a "change order" and missed during original bit. Now I know I can count on you having Stock and promt delivery.”

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Posted 1 month ago

“job well done and much appreciated!”

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Posted 1 month ago

“Great parts”

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Posted 1 month ago

“The ordering process is easy and shipping is quick! It was exactly what we needed.”

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Posted 1 month ago

“Parts came fast and work great!”

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Posted 1 month ago

“Filters came as described and shipped fast.”

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Posted 1 month ago

“Broken glass replaced quickly after shipper mis-handling. Disregard 3 star review. FIVE STARS”

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Posted 1 month ago

“Quick delivery - only issue was too much packaging (too big a box) for the order.”

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Posted 1 month ago

“These folks have "the stuff" you need if you're into hard-core espresso and want to keep your machine operatng as it is supposed to. Quick shipment and reasonable prices on top of it. My only complaint is that they're not closer to me! :-)”

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Posted 1 month ago

“Order arrived. Couldn't be happier. The amber cups are beautiful!”

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Posted 1 month ago

“Outstandig service level”

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Posted 1 month ago

“Ordered 2 sets of Santos burrs and they were sent quickly.”

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Posted 1 month ago

“I called to ask about a specific product and the rep was very informative and helpful! The tax exempt system is very simple and user friendly!”

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Posted 1 month ago

“the 20oz frothing pitcher was exactly what I was looking for!”

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Posted 1 month ago

“Ascaso Steel Duo Plus is a game changer. Love ot!”

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Posted 1 month ago

“Great customer service — my orders with Espresso Parts have always shipped out very promptly.”

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Posted 1 month ago

“received my merchandise on time. all though there was a mistake in my order, EP acted quickly to correct it and sent me the correct piece with no charge on my end. my first order but i'm sure it won't be my last. thanks again!”

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Posted 1 month ago

“Great staff. Can’t speak to repeat purchases, but one off purchase was easy and simple”

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Posted 1 month ago

“Have not yet installed”

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Posted 2 months ago

Espresso Parts is rated 4.8 based on 10,439 reviews