Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 10,859 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 23rd December 2025

Elliot Rodriguez Centeno

Espresso Parts 5 star review on 12th December 2025

441

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello Espresso Parts, Thank you for all your help. The Acaso naked portafilter, precision basket, precision shower screen, steam knob, steam knob screws (thank you for the comp.) are all great! However, there is a problem, the two grouphead gaskets (thank you for the comp. on one) are not the right size, and they don't have the groove that the one that fits does. The old one that I pulled out of the grouphead has this text on it: "WEGA GI 12227" and then it has the numbers 18, 19,20,21,and 22 - and under the number 18, it has four dots, under the 19, it has four dots, under the number 20, it has one dot, and it has no dots under the numbers 21 and 22. There is also a "groove" on one side of the gasket. Please see the pictures provided. The old gasket is brittle and cracked, it really needs to be replaced. Do you carry this gasket? Thank for letting me know! -Gabriel Ruspini”

Espresso Parts 5 star review on 2nd December 2025

Helpful Report

Posted 3 weeks ago

“Hddjjsnwnenfdn”

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Posted 3 weeks ago

“The part shipped quickly and was exactly what I needed to get the machine back in service.”

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Posted 3 weeks ago

“My purchase was a gift for our son, who specifically requested the item. The purchase process was very easy and the delivery to us was made in just a few days. It was all intact and exactly what we wanted.”

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Posted 3 weeks ago

“Attentive! great service, thanks!”

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Posted 3 weeks ago

“Beautiful, well crafted double walled thick glass amber espresso cups. They are smaller than you may expect, but are true to their capacity description. Bravo!”

Espresso Parts 5 star review on 30th November 2025

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Posted 3 weeks ago

“Order received fast and in perfect condition!”

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Posted 3 weeks ago

“Very appropriately packaged and in very good condition.”

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Posted 4 weeks ago

“Order was shipped quickly, the parts are exactly as expected, and prices were great. Would buy from again without hesitation.”

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Posted 4 weeks ago

“I run a small coffee shop in San Francisco. Espresso parts is a great reliable company for my business needs! Don’t hesitate to get anything from them !”

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Posted 4 weeks ago

“I looked everywhere and found a great price on coffee gear on Espresso Parts. From placing my order to getting updates via email and then finally receiving it, was really easy, fast and painful. If I need coffee gear, I know where to look!”

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Posted 4 weeks ago

“👏🏼👏🏼 great Job”

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Posted 4 weeks ago

“Excellent service!”

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Posted 4 weeks ago

“Great price. What I expected. Fast shipping”

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Posted 4 weeks ago

“Excellent service”

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Posted 4 weeks ago

“Excellent service, great prices, fast to ship, just great, thank you”

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Posted 4 weeks ago

“Have parts (sometimes for obscure and rare/old machines) that are hard to find anywhere else. Good reasonable prices and reasonable shipping. They pack things better than anyone else I know of (talking about ceramic cupping bowls, other breakable items, etc.). They are packed so well it takes a serious effort to unwrap each item, and that's a good thing! A dependable honest company.”

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Posted 1 month ago

“Fast ship, good pricing, perfect products.”

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Posted 1 month ago

“Parts arrived as described!”

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Posted 1 month ago

“Parts worked great -- Rocket machine is happy and working again.”

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Posted 1 month ago

Espresso Parts is rated 4.8 based on 10,859 reviews