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Espresso Parts Reviews

4.8 Rating 11,440 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 11,440 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
Great prices and variety of products.
Helpful Report
Posted 2 years ago
Exactly what I needed at an appropriate price point.
Helpful Report
Posted 2 years ago
I've been using espresso parts for well over a decade to repair a few espresso machines I have that get near constant use. Excellent service and always exactly what I order.
Helpful Report
Posted 2 years ago
I ordered 150 demitasse spoon - slim, and there were only 102 in the shipment.
Helpful Report
Posted 2 years ago
Exactly as described and shipped so carefully. Already brewing the first batch and we received it 6 hours ago and as far as I can tell it's working great! Appreciate that we could pre-order and the second it was available it was shipped out.
Helpful Report
Posted 2 years ago
Very convenient having EP assemble into a kit all parts needed for repair of my 20 yr old Rancillio Silvia v.1's steam valve, and delivery was prompt. Review would have been "excellent" rather than "good" if the "kit" had also included a step by step instruction sheet. I figured it out-eventually-from an online schematic, but the repair--not including the time to purchase a pair of 22 mm crescent wrenches at Home Depot-- took more than 2 hours, probably an hour more than it would have with clear directions. But once installed, it worked like a charm. no more water dripping from the steam wand.
Helpful Report
Posted 2 years ago
exactly as described
Helpful Report
Posted 2 years ago
Great customer service. Was able to speak to a person on the phone. Items were shipped as ordered. Hassle free._
Helpful Report
Posted 2 years ago
Always excellent customer service and fast shipping.
Helpful Report
Posted 2 years ago
fit perfect nice and quite
Helpful Report
Posted 2 years ago
Great customer service!
Helpful Report
Posted 2 years ago
Very easy to buy and arrived in a few days.
Helpful Report
Posted 2 years ago
Good people good service. Thank you
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Posted 2 years ago
Good service, Quick delivery Thanks
Helpful Report
Posted 2 years ago
Prompt shipping, excellent 'value-for-money' on parts-orders including free-ship, and CONSISTENT. These people have played an A-game for a LONG time which has made me a fan.
Helpful Report
Posted 2 years ago
Great, prompt service as ususal.
Helpful Report
Posted 2 years ago
all one could ask.
Helpful Report
Posted 2 years ago
The part that came through the mail slot in my front door is exactly what I needed. For that I thank you. But you guys are maybe a hundred miles from me and the shipping options were stupidly expensive. And wasteful. The envelope went to San Francisco, then Los Angeles, then backtracked to Vancouver before coming over to Victoria. Which more than tripled the cost. I think you should offer standard mail which would be far greener.
Helpful Report
Posted 2 years ago
great customer service
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Posted 2 years ago
The hose was a perfect replacement. My machine is working great now. No more leaks.
Helpful Report
Posted 2 years ago
Espresso Parts is rated 4.8 based on 11,440 reviews