“had an accident in January 2018 and it wasn't my fault. My car insurance went up to £350 from £80. I was living on a food bank for a long time. The company said I will get a refund once they will claim through the other side of the party who admits it was their fault.
I still haven't got my refund and no one is taking any responsibility when I call the Esure insurance.
From last 4 months, they droped my Insurance but still, I am paying around £115 and no luck on my refund.”
“Every year Esure comes out on top with the lowest premium around. Their team have always been really helpful and quick to make changes to my policy to make sure I have the cover that’s for me.”
“My 1st year of car insurance in my opinion excessive.probably due to my age as I have never caused an accident or received any compensation.I will renew when due unless premium is increased.”
“Very easy and pleasant to deal with over the phone and by email. Friendly local staff ready to help answer any questions or find a quote in a matter of minutes. Competitive prices for car insurance. Cannot fault this company in any way. Highly recommended.”
“Told me that they approved my car repairs then a week later I phoned them go get a update they said the car was a total loss. Then under valued my car by £4,500
Will never use again.”
“£70 charge for cancelling insurance!!!
Cancelled as no longer need second car and got charged £70 which took over half of the pro rata amount I should have got back - shocking.”
“So fa my dealings with Esure have been good but I have not made a claim and insurance is only as good as the response you get when seeking help but I hope it will be good”
“Very bad experience whith esure ! Be aware when u apply online they give y a coute dont add second driver ,increase the price from £40 to £170 !!! Customer advise are very bad !!!!! I cancelled my car insurance whith them!”
“Moved from busy town centre apartment where parking was in an open car park unlocked to a quiet rural cul-de-sac with a garage and driveway and my insurance was increased by £68! Apparently the town centre is less risky than the countryside and garage parking. Have got quotes from other companies and some are nearly half now ive moved! Horrible to deal with, can't wait for my policy to end. Absolutely awful company. Avoid!!!!”
“Robbed my partner. Had car insurance renewed £477. Sent more noclaims to them and put his premiums up £260. Robbery, why have no claims if all ensure do is increase the price with them. Do not use this company.”
