Esure Reviews

Name: Esure
Rating: 3.40

3.4 Rating 1,926 Reviews

60 %

of reviewers recommend Esure

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3.4

Based on 1,926 reviews

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

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“I am very satisfied with my home and car insurance com. e sure early days”

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(Home Insurance) - Posted 10 years ago

“After being a loyal customer with several cars I got my renewal quote more then 350 more so I cancelled. 3 days later got more documents thanking me for amending with a slightly lower quote. They lied and did not have my cancellation on the system it's time these people think about the core loyal customer”

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Posted 10 years ago

“Claimed for damage to my car that I observed whilst it was parked at the roadside. The other driver is now denying doin it and esure tell me that they can't do anything so it will be my fault. They have now put my renewal up by more than £1200. We're very rude to me during my whole claim process as if it was all my fault. And charged me twice for address changes and registration changes Will never use these again”

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Posted 10 years ago

“5p per min on phone for hours what a joke”

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Posted 10 years ago

“Following an accident where my car was parked (I was not present) and therefore 100% non fault. Communication almost not existent from Esure. Albany Assistance however (car hire provider) kept me completely informed every step Of the way including when their bill was settled, some 4 weeks before Esure advised me that their claim was settled, despite me telephoning them to query this only for them to be very defensive. I followed this up with an email to the lady dealing with my claim only to be completely ignored with no response. Both my car and home are insured with Esure, both of which will be renewed elsewhere. I will not return to Esure and would not recommend them to anyone else.”

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Posted 10 years ago

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Posted 10 years ago

“Waiting on the phone for over twenty minutes before giving up.I needed to make an amendment. I bet if I was purchasing It would have been answered straight away. Twenty minutes I will never get back!!!!”

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Posted 10 years ago

“Our house was struck by lightening and damaged a load of electrical equipment. Everything was sorted within a week and a cheque put in the post for the full amount. Couldn't believe how hassle free it was. I would recommend them to anyone. Well done esure.”

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Posted 10 years ago

“Quick safe change to e-sure. Although previous safe records must have helped.”

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