Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 264,126 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 264,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 27th June 2025

1175

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first visit to Euro car parts wasn't a great experience. I ordered a battery for click and collect, but it was the wrong size. Upon returning to exchange for another I was met with the most rude and curt part's Girl. If I was to act like that in front of a customer in my workplace I'd be sacked. Definitely in need of some Customer Training.”

Helpful Report

Posted 2 weeks ago

“Wrong parts delivered, returned to store and correct parts were not available so had to buy a different brand. Original parts were ordered with a 20% online discount & store would not honour online discount for replacement parts even though they were at fault for the original wrong parts. Becareful when collecting parts as they don't appear to have any process for checking parts are correct before dispatch.”

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Posted 2 weeks ago

“The last 3 orders ive had no confirmation message or email with my order reference etc. A pretty poor service in all”

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Posted 2 weeks ago

“Visited on a Saturday afternoon and queue was 7 persons long (got to 13 persons long by the time I had left). Was taking at least 5 minutes for each customer so I was in the store for 35 whole minutes for a click and collect. Not sure why service took so long. Two stars once I was finally served, the chap behind the counter was very courteous.”

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Posted 2 weeks ago

“Too overpriced. Ditch the constant silly sale codes. Stop giving out wrong part after entering the registration number”

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Posted 2 weeks ago

“Wrong parts supplied, staff seem unhappy about working”

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Posted 2 weeks ago

“Initially we were very impressed with the speed and the product however we have since found the filter has faulted as the lining has torn in the pool. 3 days I’ve now been trying to contact the store, I just cuts me off each time I get to the waiting point. Very frustrating after going through all the options.”

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Posted 2 weeks ago

“Normally very pleased with the service accorded me my Euro. On this occasionthe system failed when brake discs ordered were wrong size, despite having car details and causing delay in getting repairs organised Disappointing”

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Posted 2 weeks ago

“Several times over the last few months I buy parts using the reg number of my customers cars to buy the parts and every so often I get ones that are not the right ones very frustrating and time consuming”

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Posted 2 weeks ago

“Is not possible same guy who is cashier, it's preparing the order as well. I've been waiting 25 minutes in your store.”

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Posted 2 weeks ago

“Placed order at your weston super mare trade counter for 4x spark plugs and was advised that the discount code displayed on your website could not be applied. I cancelled my order, I then stood outside your premises completed a click and collect online for the same branch at weston super mare . I went back in to collect my order. I was informed the order would take a while to be recieved at the branch . Approx 40 mins later my order was available for collection and discount code had now been applied. What an absolute waste of my time !! . The chap on the counter was polite and courteous though.”

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Posted 2 weeks ago

“Took 10 days for parts delivery. Could not do the service I had promised in time. Very poor on this occasion.”

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Posted 2 weeks ago

“Delivery took to long”

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Posted 2 weeks ago

“Trying to rearrange re-delivery of my order from the Birkenhead store has been more challenging than I could ever imagine. They put the phone down or don’t answer. When I did get through and requested re-delivery last Thursday nothing arrived. I am really unimpressed.”

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Posted 2 weeks ago

“Ordered parts to get on a Friday morning but they did not arrive still not there on the Tuesday. Took over a week with no communication other than nothing we can do about it.”

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Posted 2 weeks ago

“Bit poor. The battery was not an exact match for my existing one, and I was offered vouchers, but they went before I could take any.”

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Posted 2 weeks ago

“The quality of the parts is ok generally. Twice in thd past i have opened an air filter box and found that someone had put an old filter inside sk could not use it. Today I have been to return a filter as the wrong part had been picked for my Internet order from the Chester branch.”

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Posted 2 weeks ago

“Gave me wrong brake discs.”

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Posted 2 weeks ago

“Not satisfied at all. Wrong part, looks like euro car parts have some issue in the system. Overpriced as welln even after discount.”

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Posted 2 weeks ago

“I used the app and input my reg alternatives weren’t provided but the parts did not fit”

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Posted 2 weeks ago

Euro Car Parts is rated 4.3 based on 264,126 reviews