Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 266,194 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 266,194 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 11th September 2025

Adrian S

Euro Car Parts 5 star review on 5th September 2025

Scott

Euro Car Parts 5 star review on 3rd September 2025

Bryn

Euro Car Parts 5 star review on 31st August 2025

Henry

1207

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bedford euro car parts is terrible. Last couple of times I have been I have regretted it the wait for most people for their order was 45-60 minutes. 2 members did everything whilst half a dozen members of staff were stood outside smoking and chatting to the female delivery drivers.”

Helpful Report

Posted 1 week ago

“Wait times at the Swindon collection point are ridiculous. We gave up after half an hour of the man at the desk talking to one customer with roughly 15 to be seen for collecting their orders.”

Helpful Report

Posted 1 week ago

“The first time I visited the Que was by the door 1 member off staff working,the waiting time was over half an hour this was not good for me as I had kids in the car,the lady was very helpful and apologetic tho. Second time I went the Que was out the door and was told that 2 members of staff working weekends but again only 1 this waiting time was minimum 40 mins which again is not great,again staff member was helpful”

Helpful Report

Posted 2 weeks ago

“price on the part was double the price of everywhere else butI required on the same day so had to pay the price. When I went to collect(click and collect) they said it was not in branch despite the email saying order was ready to collect 😡 ended up having to go back the following day to collect the part which meant I lost 2 days work due to their incompetent in keeping their stock levels correct 😡 WILL NOT BE USING EURO CAR PARTS AGAIN!!!”

Helpful Report

Posted 2 weeks ago

“WARNING to Renault Captur owners...windscreen wipers....I dont think it is Europarts that deserve such a low rating from me...I purchased replacement blades made by Boschat the Maidstone branch, and they had them in stock. The box indicated that I had the correct part but none of the choice of 4 fittings within the box provided fitted my Renault Captur, even though the outside of the box indicated that it would, as did the instruction leaflet inside the box. I took them to my local garage mechanic, he knew immediately that the problem is not with Europart - but Europart should have known that they were supplying stuff that wouldnt work. The staff were spot on, and cheerful. Now I will have to return them and get my money back and go to a Renault agent who are the only suppliers of windscreen wippers for a 2016 Renault Captur - fellow owners take note!”

Helpful Report

Posted 2 weeks ago

“A very slow service, it feels like waiting for GP appointments.😂😂😂”

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Posted 2 weeks ago

“I returned 2 items from the same order and only received a refund for one. I have not heard from the depot in the last 3 days since I spoke to them and they said they would come back to me the same day. Disappointing service.”

Helpful Report

Posted 2 weeks ago

“Repearwd light for 308Peugeot It didn't fit, we broke it in the attempt so unable get a refund. Now waiting for the genuine part from Peugeot. My car is off the road as it will be an MOT failure.”

Helpful Report

Posted 2 weeks ago

“I didn't receive any notification of when my order was arriving. And when it did arrive there was no knock on the door and it wasn't even in a box or bag it was all separate items left with the paperwork left beside it .”

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Posted 2 weeks ago

“Two visits within a few days. Only one person serving and a big queue both times.”

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Posted 2 weeks ago

“Clock and Collect Order - item I ordered was out of stock when I arrived to collect it (three hours after ordering). Service was very slow.”

Helpful Report

Posted 2 weeks ago

“There is never any parking as your vans are in the customer spaces making it very difficult to collect orders. The colleagues who serve on the desk never seem happy, I was greeted with a ‘yep’ rather than a hello how are you. Basic changes would make me use you more than your competitors who do have easy parking and happier staff.”

Helpful Report

Posted 2 weeks ago

“Ordered two items on click and collect but my local branch lost one of them in the stock room so I could only collect one. I could hear the staff saying “I saw that come in. It’s somewhere. Tell him it hasn’t arrived””

Helpful Report

Posted 2 weeks ago

“Goods haven't come yet”

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Posted 2 weeks ago

“BOUGHT ONLINE TO COLLECT IN STORE EASY PICKED THE UNIT UP EMPTY STORE 2 EMPLOYEES AT THE TILLS EASY SHOULD FLY THROUGH I THOUGHT WAS PROCESSED AT THE TILL IN LESS THAN A MINUTE THE WAITED 15MINS FOR SOMEONE TO BRING THE GOODS OUT. WHAT A POINTLESS EXERCISE YOUR CLICK AND COLLECT IS”

Helpful Report

Posted 3 weeks ago

“I needed some brake pads for my car. Using your website I entered the car's registration number and the site came up with the correct details of the car make, model and year. I ordered the pads the site identified and the pads were delivered quickly. Unfortunately they were not the correct pads for the car. I then had to make a 34 mile round trip to return the pads for a refund.”

Helpful Report

Posted 3 weeks ago

“Very high price”

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Posted 3 weeks ago

“I was told parts were ready for collection but on arriving at the branch in Uxbridge on 4 of 5 spark plugs ordered had arrived. This meant my having to come back the next day.”

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Posted 3 weeks ago

“Very good service and price. The problem is with pick up. Parking very limited on their forecourt and if you stop anywhere else on site even very briefly you get a parking ticket. I did and it’s £100, made for a very expensive car battery.”

Helpful Report

Posted 3 weeks ago

“Once great company the number 1 shop to go to, not any more I only use when I am desperate”

Helpful Report

Posted 3 weeks ago

Euro Car Parts is rated 4.3 based on 266,194 reviews