Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 271,801 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,801 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Fast delivery
Helpful Report
Posted 4 months ago
I put my number plate in your search bar and ordered x4 window wipers that your site told me was compatible with both my vehicles whan they arrived they was all wrong and I don’t have time to send them back so I will have to go elsewhere not happy at all
Helpful Report
Posted 4 months ago
It a lot I can say, lol. Bought a battery online. Collection same day. Staff were great. All in all a good experience and I’d certainly buy parts from them again:)
Helpful Report
Posted 4 months ago
Great service, good range of products at great prices.
Helpful Report
Posted 4 months ago
Online rder not delivered by due date, tried to contact customer service, told local branch was delivering. 8, yes eight, attempts to phone them just got the national contact line. useless. After much grief, eventually got in contact . The automated phone system is rubbish & does not allow to contact local branch. Customer service were hopeless. Seems the delivery drivers have same problem contacting branch so use personal mobiles to colleagues. The automated phone system is TOTALLY USELESS - human contact helps both sides to resolve questions of all kinds. GO BACK TO THE HUMAN SYSTEM AND DITCH THE AUTO SYSTEM.
Helpful Report
Posted 4 months ago
Ordered parts Sunday, told delivery by Thursday. Had to call on Saturday as no parts had arrived. I have given three stars instead of one for the response I received which was five star, so the average 3. The guy on the phone emailed the branch and said he would contact me back which he did. He also told me the store dealing with my order so I called them directly. After speaking to a helpful guy on the phone the parts were sent out within two hours and now the car is fixed. They did apologise for the mistake and then rectified it quickly so that is all I could ask after the initial delay. Peace and spacecakes.
Helpful Report
Posted 4 months ago
Quick service very pleasant
Helpful Report
Posted 4 months ago
Received an email confirming that the item was ready to collect! When I arrived I paid for the item on my card! Was then informed the item was out of stock I received a refund but the money was not credited to my card for 4 days! Extremely poor service! Shall not be using you again!πŸ‘ŽπŸ‘ŽπŸ‘Ž
Helpful Report
Posted 4 months ago
Very good 😊
Helpful Report
Posted 4 months ago
Ordered online very easy website and collected an hour later. Simples Price was competitive and fitted as expected.
Helpful Report
Posted 4 months ago
Good service, delivered as promised. Very satisfied.
Helpful Report
Posted 4 months ago
I ordered a generic inline filter for windscreen washer hose. When I went to collect it I was offered something quite different - a hose joining piece. I was refunded eventually but the whole exercise was a waste of time.
Helpful Report
Posted 4 months ago
Great All round service, price and product
Helpful Report
Posted 4 months ago
Good customer service
Helpful Report
Posted 4 months ago
Easy and fast service. Good range of products
Helpful Report
Posted 4 months ago
Good parts at good prices without waiting too long to get them
Helpful Report
Posted 4 months ago
Great product and great price
Helpful Report
Posted 4 months ago
Good Service , Good Price
Helpful Report
Posted 4 months ago
I chose express shipping but neither my shipment arrived nor anything. Also, they did not refund my Β£6 shipping fee. I will never even visit the site again and I do not recommend it to anyone.
Helpful Report
Posted 4 months ago
I ordered 2 front rotas and brake pads for my Vauxhall Vivaro on line which were ready for the collection as per the email notification. Very good quality and value for money as always with Euro Car Parts. They are my go to for all my replacement parts and I can only highly recommend them.
Helpful Report
Posted 4 months ago
Euro Car Parts is rated 4.3 based on 271,801 reviews