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Euro Car Parts Reviews

4.3 Rating 277,958 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,958 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
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Posted 3 months ago
Very quick delivery.
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Posted 3 months ago
Great service and product at a great price. Michael on the counter was a delight to del wih
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Posted 3 months ago
Spot on just the job
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Posted 3 months ago
Ordered a replacement battery online, it arrived the next day as stated, all charged now fitted & working great
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Posted 3 months ago
In a word ..... Hopeless....... order 5 valet buckets with lids, sent by Evri, never arrived, not Euro Car Parts fault I admit, there is a reaason they are called NEVRI,back and forth with "customer service " (yes the quotes are sarcastic and they certainly have room for improvement) Eventually after 10 days and no sensible response I said send it by DPD or cancel the order. They did resend it by DPD, at least that bit was right, arrived next day. Great I think, open the boxes, 5 buckets, well done !!! BUT ONLY 4 LIDS. If you value your time (and your sanity), go elsewhere. If they can't manage to put five lids in a box, imagine the chaos if you actually needed a critical engine component.
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Posted 3 months ago
Hi I ordered a pair of jockey wheel clamps order number 511-00002035012. EVRI said they had them on the 10th of March but I have still not received them. I have complained to EVRI but still no parts. Help. Ronnie Mann
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Posted 3 months ago
Always the lowest price and good quality branded products. They really are the cheapest by miles
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Posted 3 months ago
Original parts supplied were used and in poor condition, parts replaced with no issues but had to come back the following day to collect. Parts were correct for vehicle . Good price, time to be served was ridiculous, I must have been there close to an hour. only one guy serving during lunch time.
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Posted 3 months ago
The ordering and picking up of the part was great. I picked it up myself the next dayThe annoying part was that I kept receiving e mails saying i hadn't picked up the parts. I contacted the Euro car parts chat bot and explained the situation, it directed me to phone the local branch as it was unable to help directly. I had hoped an operator could have taken over from the chatbot but this didnt seem possible. I gave up at that point as I had my part and I didnt feel like going the extra mile for a mistake at the branch and an inflexible customer service webchat.
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Posted 3 months ago
Excellent service, advice and value. Very helpful in person
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Posted 3 months ago
Quick, helpful and knowledgeable advice, and they had exactly what I needed. Very happy
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Posted 3 months ago
Friendly and helpful staff, and a website that is easy to navigate
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Posted 3 months ago
Very good service, and good price. Got battery from them. Will definitely use again and highly recommend 😊😊👍👍
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Posted 3 months ago
Not as advertised. Does not come with guide pin bolts. Site clearly uses images to differentiate each pad set but what they show as included is not accurate.
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Posted 3 months ago
Great price and service for my brakes and pads with a 25% off offer saved over £85 for all 4 wheels
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Posted 3 months ago
Product was as expected, but got delivered to a different address - same house number and street name but a different postcode in a neighbouring town. They rang me from the info on the delivery slip and I drove to collect it myself. Annoying - postcode is there for a reason
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Posted 3 months ago
I needed a replacement battery for our Land Crusier, which failed to start first thing on a Monday morning. Euro Car Parts had the Bosch battery I wanted and I ordered it at 09:36. It arrived at 10:48 and the car was up and running again before lunch. Fantastic service at a good price. Thank you!
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Posted 3 months ago
Collected wiper, no problem but kept getting emails saying it was ready to collect some days after collection. Apart from that, wiper was exactly what was needed. Thanks.
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Posted 3 months ago
Price is good, counter service is very good. Computer systems horrendous. I purchased my items and kept getting reminders to collect. I tried to respond with the links to say it’s collected & there’s no functionality. Never again, very stressful
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 277,958 reviews