Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 264,166 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 264,166 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Easy enough to order parts online and free delivery. Only negative no communication.. driver doing delivery turned up when I was out , if I gad known they were coming i would have stayed in. He left a card with main depot phone number but when ringing could never fet through to delivery depot. Fortunately I was in two days later when he attempted delivery again.
Helpful Report
Posted 2 weeks ago
parts are OKay but prices now too high to be first call. a pity as always usedi the past but now regularly double the price of others for same make / quality
Helpful Report
Posted 2 weeks ago
I remember a company that was so different, now i look for parts and its far harder i type in a part on the search and get something completely different, so i use other suppliers, last resort is Euro. Remember it never use to be like this
Helpful Report
Posted 2 weeks ago
The website isn’t very accurate , I specifically put my registration in so that I get the right part for my car , also I used the filter and selected rear only , it technically should be fool proof , however I got a front wiper when I didn’t want one , I had to call your company and then be told I could collect one from a near by store , when I got to the near by store the part I wanted wasn’t there , so I had to wait till tomorow which is fine it just would have been much better if I was told this on the phone and saved me messing around wasting time that didn’t need to be wasted
Helpful Report
Posted 2 weeks ago
So i ordered new rear discs and pads for my wifes Hyundai i20X, the delivery was spot on, earlier than expected which was great. The discs were absolutely fine but the pads were not a great pattern part. They had small pin heads on the outside that clashed with the caliper and the sliders were a thicker gauge than the orginal making everything incredibly tight. I had to reuse the old sliders and break out the dremmel to remove the pin head on the pads to make them fit. I would suggest these particular pads are removed from the Hyundai i20X compatibility list.
Helpful Report
Posted 2 weeks ago
The website tool, where the car reg input determines the parts suitable for the vehicle has been poor in my experience. Every part from auxiliary belt to brake discs & pads has been incorrect resulting in exchanges or refunds. Sourced parts from other outlets don't arrive at the time / date advised during the sale. The queues at times are long, painfully slow moving & service tends to be slow / understaffed. Other than that it's ok.
Helpful Report
Posted 2 weeks ago
Pretty poor experience I'm afraid , stuff late arriving then other stuff not arriving at all only reason for 3rd star was how the branch manager dealt with the issues couldn't fault him to be fair but unfortunately has put me off using euro car parts as had a very different experience with one of your competitors.
Helpful Report
Posted 2 weeks ago
Parts was bought back as all parts supplied for the Rangerover were incorrect. Luckily correct parts was on the shelf for exchange.
Helpful Report
Posted 2 weeks ago
Euro car parts not as cheap as they were now have competitors
Helpful Report
Posted 2 weeks ago
Ordered parts, no problem. The website shows cheaper options, but wasn’t able to order online. Didn’t give delivery or pickup choice. Why have them on, if they’re only for certain area.
Helpful Report
Posted 2 weeks ago
Ordering was quick and easy but we paid £6 for next day delivery on Thursday, should have arrived on Friday, it was delivered Saturday evening as I was about to go out, not sure if it's euro car parts fault for late despatch or Evri's for late delivery
Helpful Report
Posted 2 weeks ago
Goods were delivered to my door , however I did'nt get a notice of delivery and when the parts came they were not in a box. The items were in their own package ( 2 x air filters) and the screen wash, which had an included tablet pack, was seperated from each other. It appears that the lot was just chucked by the door. Luckily my door is away from the street.
Helpful Report
Posted 2 weeks ago
Not enough staff serving waiting to long to be served
Helpful Report
Posted 2 weeks ago
I purchased a battery for my truck but when I fitted it there was no power. After checking the battery with a multimeter it was dead. Went back to shop and told them and they said they’ll get a replacement. Dodgy battery selling?
Helpful Report
Posted 2 weeks ago
Service great as usual ....but the windscreen wiper said universal....which it wasn't...mechanic who fitted it said there were 2 different sizes.
Helpful Report
Posted 2 weeks ago
Oils good price but your filters are astronomically high priced
Helpful Report
Posted 2 weeks ago
Ordered part on line didn’t fit so went in store and was told they didn’t stock this item full refund in 2 days
Helpful Report
Posted 2 weeks ago
Prices and choices could be better
Helpful Report
Posted 3 weeks ago
very poor process seems that the business has stepped downwards since new ownership. website discount voucher skipped. second order no stock even though email confirmed parts ready to collect overloaded counter due to single manned on collection
Helpful Report
Posted 3 weeks ago
I ordered a ac condenser for my truck using the number plate search online, drive 40 minutes to go and collect the part only to get home and realise it was a rerun that I’m guessing somebody else had tried to fit, then I realised it wasn’t the correct part for me either. Then had to drive 40 minutes back again to return it.
Helpful Report
Posted 3 weeks ago
Euro Car Parts is rated 4.3 based on 264,166 reviews