Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 264,166 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 264,166 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 27th June 2025

1175

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts ordered for next day delivery did not arrive. This resulted in me having to make contact by telephone. The person I spoke to was friendly and very helpful, so no complaints there. However, on the whole there does seem to be a lack of communication as to when items will arrive and order tracking seems to indicate items as being delivered when they have not.”

Helpful Report

Posted 1 month ago

“System is poor. 2 identical items notified as ready for collection. Only 1 was there. Needed before holiday. Email to say only retained for 7days!”

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Posted 1 month ago

“It is a only 3 stars as I paid extra for next day express service but it did not arrived the next day as advised an I had to ring up the following day to inform that it had not arrived on 3rd June It was then delivered on 4th June but having paid for express service it was very disappointing I am a retired automobile engineer”

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Posted 1 month ago

“I much preferred using your website when you had genuine discounts across the board. You are no longer the good value for money place to go to.”

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Posted 1 month ago

“Not great experience got wrong parts twice”

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Posted 1 month ago

“Ordered parts, and parts missing 😕 doesn't seem like the staff are looking after clearly shows how many items I have got on invoice”

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Posted 1 month ago

“Euro Car Parts have always been excellent but recently have been supplying parts that do not fit the car, even when you have given the reg plate number. Such a shame and annoying”

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Posted 1 month ago

“The click and collect is a waste of time as this is the third time I have tried the very poor process and still no notation of my order so don't waste time”

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Posted 1 month ago

“Part was fine. Shame the car park is always full and sat and Sunday that weekend the que went out into the car park”

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Posted 1 month ago

“The staff at Edmonton branch were very unhelpful and rude, I was forced to resolve the issue through head office and the brilliant people there were able to resolve the matter swiftly. So thank you so much to online customer support team”

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Posted 1 month ago

“Is very expensive”

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Posted 1 month ago

“Have good customer services staff but most often involves long waits with customers even waitng outside at times as the shop area is quite small - not so great if raining or cold! Prices for parts are generally reasonable but competitive pricing from other outlets are also available.”

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Posted 1 month ago

“The web order of the K&N filter oil went smoothly but I was disappointed that I couldn't talk to the Weymouth store to see if they had any in stock. I tried all of the telephone options without success and the line hanging up on me. I collected the oil early the following week but am still getting emails asking me to collect.”

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Posted 1 month ago

“Euro Car Parts sells car parts with competitive prices and that is the main reason I use this company. I ordered car parts and they were delivered on time as was indicated in the noreply email from Euro Car Parts. However, one item was missing and the delivery person couldn't give an explanation. I contacted the company two days later on Friday and they came back to me and explained that the missing item was damaged in transport to my local Euro Car Parts shop and they will deliver it to me on Monday. The item was not delivered on Monday and I contacted my local Euro Car Parts shop and they said the delivery has not been arranged.l and I told them that I will come and collect it myself on Tuesday.”

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Posted 1 month ago

“Ordered and able to collect same day. On looking for some other parts with a competitor supplier, I saw the same items for around 60% less than I paid, but not available same day, if you're not in hurry, worth shopping around.”

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Posted 1 month ago

“OK for the price, but as highlighted by several other reviews several leaks at the joints. Tightened them up as much as possible and taped with gorilla tape which pretty much solved the problem. Will see how it goes over time.”

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Posted 1 month ago

“Over priced and great in emergency it use to be good when wasn't online but pit prices up”

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Posted 1 month ago

“Can't really give a review ive not collected my items yet I should have collected by the 30th so I dnt know if I will be refunded b4 I collect them”

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Posted 1 month ago

“I made multiple attempts to contact your company, with a representative finally answering after the third or fourth call; previous attempts were met with immediate disconnections. While my in-store experience was positive, with a polite and helpful associate, there appears to be a significant disconnect between customer service expectations and the actions of some staff members. This disregard for customer needs, coupled with a perceived sense of autonomy among staff, poses a serious risk to your business's reputation and long-term success, regardless of current popularity.”

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Posted 1 month ago

“Shame they kept pestering me to collect. Even though I'd been in on the right time/date.”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 264,166 reviews