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Euro Car Parts Reviews

4.3 Rating 274,424 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 274,424 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Euro Car Parts 5 star review on 30th March 2026
Reza
Euro Car Parts 5 star review on 14th March 2026
Kevin
Euro Car Parts 5 star review on 10th March 2026
Adam
Euro Car Parts 5 star review on 7th March 2026
Trevor
Euro Car Parts 5 star review on 6th March 2026
KEITH
Euro Car Parts 5 star review on 5th March 2026
Alan
Euro Car Parts 5 star review on 5th March 2026
Alan
1286
Anonymous
Anonymous  // 01/01/2019
Great service. Very quick click and collect. Will definitely use again
Helpful Report
Posted 3 months ago
I came for a battery as the one suggested by tanya was toooo long by 2cm. Your chap at the front desk was the most helpful ever, measured and re-measured you stock Lion batteries and found the largest amp/hr battery which would fit. I was so please i wanted to do :- The Hokey Cokey You put ONE HAND in One hand out In, out, in out, shake it all about You do the Hokey Cokey And you turn around That’s what it’s all about. Whoa-o the Hokey Cokey Whoa-o the Hokey Cokey Whoa-o the Hokey Cokey Knees bend, arms stretch rah, rah, rah! You put ONE FOOT in One foot out In, out, in out, shake it all about You do the Hokey Cokey And you turn around That’s what it’s all about. Whoa-o the Hokey Cokey Whoa-o the Hokey Cokey Whoa-o the Hokey Cokey Knees bend, arms stretch rah, rah, rah! You put YOUR WHOLE SELF in Your whole self out In, out, in out, you shake it all about You do the Hokey Cokey And you turn around That’s what it’s all about. Whoa-o the Hokey Cokey Whoa-o the Hokey Cokey Whoa-o the Hokey Cokey Knees bend, arms stretch rah, rah, rah! Rah, rah, rah.
Helpful Report
Posted 3 months ago
Quick helpful staff and great value prices
Helpful Report
Posted 3 months ago
The colleague’s behaviour was very unprofessional. They were rude to me and carelessly threw the item. Instead of handing it to me politely, they just placed it on the desk and told me to take it. I didn’t feel respected as a customer.
Helpful Report
Posted 3 months ago
No fuss in returning an item tor a refund
Helpful Report
Posted 3 months ago
Great prices great helpful staff
Helpful Report
Posted 3 months ago
Outstanding service. I needed a 24v battery for my car and when I explained that I am disabled, it was delivered within 20 minutes. Thank you so much!
Helpful Report
Posted 3 months ago
Great parts and good price 🌸
Helpful Report
Posted 3 months ago
Excellent range of products, very helpful staff.
Helpful Report
Posted 3 months ago
Fast and efficient on my order Pleasant staff to speak too
Helpful Report
Posted 3 months ago
Very good selection of spare parts for my Golf at keen prices.
Helpful Report
Posted 3 months ago
Needed a new battery but wasn't sure which would fit my car. Called ECP who gave me several options so I went online and purchased one for delivery, which was expected the following day. Two hours later it turned up so bought, arrived and fitted within 3 hours.
Helpful Report
Posted 3 months ago
Great service nd products, as usual. Keep doing this way, do not change it, website easy to navigate, clear instructions on it and collection as smooth as it should be. Well done! Thanks!
Helpful Report
Posted 3 months ago
Ordered Toyota Hilux wheel bearings but a hiace set was delivered. Returned to Norwich depot and queued for 20 minutes as only one lad on the tills. Other employees walked through ignoring the fact there was a long queue. Didn't have the Hilux wheel bearings so had a refund. Thetford auto parts got the correct one in next day. Will stick to using them.
Helpful Report
Posted 3 months ago
You desperately need more counter staff. You can’t expect people to wait for ages even on click and collect
Helpful Report
Posted 3 months ago
They had two tills, only one was manned. There were multiple staff walking about looking like they were doing nothing. I waited in a queue for 25 minutes that was barely moving. The one man on the till then disappeared after serving a customer and didn't come back. After waiting 5 minutes I just left. Would rather spend the extra and go elsewhere. Very disappointed.
Helpful Report
Posted 3 months ago
Wide range of items in stock. Easy online ordering with click and collect. Slight negative, they can be very busy so collection time was a bit of a wait
Helpful Report
Posted 3 months ago
I had placed an order online and the parts was given to to me was wrong I had to wait 1 day to get the right one the next day upon claiming the person who assisted me through phone said I just need to come and collect the right part. As I came to the shop the shop reception there is no case of replacing the part you have right now which led me to delay more time to get the part as it was not available in the shop I came for. Now I had to come for another shop who has it available as I really need the part asap. When I arrive to the shop who has the right part they said the order was given to me was right box but not the one inside the box. The packaging was wrong and told me this is not the error from their side. I was like so whose error is it me? Who paid for the right part given to me by the system. Anyway in the end no compensation and they just carry on like it’s nothing.
Helpful Report
Posted 3 months ago
Nice friendly helpful delivery guy and super fast delivery – Thank you !
Helpful Report
Posted 3 months ago
Very good service
Helpful Report
Posted 3 months ago
Euro Car Parts is rated 4.3 based on 274,424 reviews