Login
Start Free Trial Are you a business? Click Here

Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
Contact with the customer, delivery time, customer service is very good. The only minus is that the DPD courier did not arrive on the agreed day and I had to set a new date. Overall, I highly recommend.
Helpful Report
Posted 5 years ago
Hi Ewelina, Thank you for your review. I am really sorry your parcel was not collected on the initial date. Please understand that at Eurosender our main goal is to provide the best and most affordable courier for you. Although you have our full support throughout the delivery, your courier is responsible for your parcel. I am glad our support agents were able to help you. Please accept my apologies. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Good service.
Helpful Report
Posted 5 years ago
Hi Acqua, Thank you for the 5 stars. I am glad you found our service useful. I look forward to seeing you again soon. Paul
Posted 5 years ago
The package arrived within the given timeframe which was excellent. Everything in tact and when we did have a query concerning the delivery address it was rectified and we were kept informed. Thank you so much
Helpful Report
Posted 5 years ago
Hi Maria, Thank you for your review. I am so glad you liked our service. We work hard to provide the best service for you. I cannot wait for your future shipping needs. Paul
Posted 5 years ago
O produto chegou faltando partes.
Helpful Report
Posted 5 years ago
Hi Pedro, Thank you for your review. I am sorry you had some unpleasant experience with your order. We are here to help you. If you believe that your goods were damaged please send us an email at help@eurosender.com and we will proceed with an insurance claim. Looking forward to hear from you in the near future. Paul
Posted 5 years ago
Very precise and quick delivery.
Helpful Report
Posted 5 years ago
Hi Silvio, Thank you for taking the time to leave us a review. I am glad you found our service helpful. It's a pleasure to have you as a customer. Paul
Posted 5 years ago
Very good service
Helpful Report
Posted 5 years ago
Hi Gabriele, Thank you for your review. Your feedback is greatly appreciated. Looking forward to hear from you in the future. Paul
Posted 5 years ago
It was my first time to use this kind of service and I can say that is amazing.
Helpful Report
Posted 5 years ago
Hi Anna, Thank you for your review. I am so glad you liked our service. It's a pleasure to have you as a customer. Paul
Posted 5 years ago
Excellent service! 5*
Helpful Report
Posted 5 years ago
Hi Dario, Thank you for the 5 stars :). It's much appreciated. Paul
Posted 5 years ago
The package was picked up from Drogheda Ireland 06.02.2020. and it should be delivered to Labin Croatia and its still in transit. I called DPD Croatia and they said that the package is probably still in DPD Depo in Ireland and suggested me to check with DPD Ireland...still checking and waiting.....
Helpful Report
Posted 5 years ago
Hi, Thank you for your review. I am sorry your parcel delivery takes longer than expected. Please understand we will do everything to have you parcel delivered as soon as possible. I have already contacted the courier and requested them to provide an estimated delivery time. I will inform you once they respond to me. I apologize for the inconvenience. If you have any questions please send us an email at help@eurosender.com. Thank you for your patience. Paul
Posted 5 years ago
Everything went smoothly, thank you
Helpful Report
Posted 5 years ago
Hi, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. Paul
Posted 5 years ago
Just perfect
Helpful Report
Posted 5 years ago
Hi Makridou, We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you for being a perfect customer. Paul
Posted 5 years ago
The Delivery went smoothly and in a timely manner, friendly helpful service at the drop off, will use again.
Helpful Report
Posted 5 years ago
Hi Carl, Thank you for your review. I am glad everything went well with your order. Don't forget to spread the word :). Paul
Posted 5 years ago
In general I am very satisfied by your services. I only have one small detail to notice about the order 092126-20. When the package was about to delivered in Nice, France the driver asked where is the surname Papasotiriou in the door bell ring but I had clearly written in my order that the door-bell name was not mine but my spouse's (Vasiliadis).
Helpful Report
Posted 5 years ago
Hi Evangelia, Thank you for your review. I am sorry about the unpleasant experience with the driver. Please understand that even though we may put comments in the system, the driver is not obligated to read it. Please accept my apologies. If you have any questions please send us an email at help@eurosender.com. Thank you in adance. Paul
Posted 5 years ago
Everything went good Thanks
Helpful Report
Posted 5 years ago
Hi Laurent, Thank you for your review. I am glad everything went well. I did not expect any less :). I am happy to have you as a customer. Paul
Posted 5 years ago
Parcel arrived on destination but still not visible on your page if check in tracking.
Helpful Report
Posted 5 years ago
Hi Fabio, Thank you for your review. I am sorry we had some technical issues with your tracking system and I am confident we will improve for the next time :). I apologize for the inconvenience and confident your next shipment will be more pleasant. Looking forward for your future shipping needs. Paul
Posted 5 years ago
I was very satisfied with the service!
Helpful Report
Posted 5 years ago
Hi Georgios, Thank you so much for sharing your experience with us. We hope to see you again soon. Paul
Posted 5 years ago
sempre disponibili in qualsiasi momento
Helpful Report
Posted 5 years ago
Hi Antonio, We are incredibly grateful that you took the time out to leave us a 5-Star review. Looking forward for your future shipping needs. Paul
Posted 5 years ago
Servizio impeccabile, veloce e sicuro.
Helpful Report
Posted 5 years ago
Hi Sofia, Thank you for your review. I am so glad that you liked our service. It's a pleasure to have you as a customer. Paul
Posted 5 years ago
I bought a express service 10 days ago and the delivery hasn't made yet. In internet was 3 days to delivery!
Helpful Report
Posted 5 years ago
Hi Amelia, Thank you for your review. I am really sorry your order delivery took longer than expected. Please understand that sometimes factors like bad weather, heavy traffic or simply technical errors could cause delays. I apologize for the inconvenience and confident your next shipment will be more pleasant. If you have any questions please send us an email at help@euroseder.com. Thank you in advance. Paul
Posted 5 years ago
I'm still waiting for delivery . The current location, since 4 days is "Berkel en Rodenrijs ' (the Netherlands ) : so far so good. I will keep my fingers crossed, because the last 4 days nothing has changed
Helpful Report
Posted 5 years ago
Hi Patrick, Thank you for your review. I am sorry we had some issues with your order delivery. According to the tracking system your parcel is located at a local depot. I have already contacted your courier and requested them to provide the address for the local depot. I will inform you once they respond to me. I apologize for the inconvenience. If you have any questions please send us a email at help@eurosender.com. Thank you for your patience. Paul
Posted 5 years ago
Eurosender is rated 3.7 based on 2,046 reviews