“Very attentive, personal, and professional customer service.
Email updates on the progress of my project brought piece of mind.
The only call out was the high cost of shipping costs to the UK which was not mentioned before being charged.”
“The process, from beginning to end, was handled with expertise and care. I commend every individual who was in contact with me for their friendly professionalism. Thanks to all.”
“My consultant was absolutely amazing! She was very on top of things and made sure all of my needs were addressed. I will definitely be sending my family to EverPresent!”
“Everpresent converted 8mm to a usb for me . They walked me through the whole process and kept me informed along the whole way. My end product was great. The drop off and pick was easy and they where very friendly. I would use them again.”
“I've now had 2 batches of 1970's-era 35 mil slides digitized. From a technical standpoint I have been impressed by quality of reproduction not forgetting organization and general QA/QC. For the first batch I was surprised that my slides were categorized as non-standard, meaning higher cost than regular 35 mil slides. Everpresent staff explained the difference and we proceeded. The second batch went through as standard and repeated high quality. Customer service has been good all along but responsiveness could always be improved. Overall I'm rating the service as good and will continue to work with Everpresent in preserving some very important history.”
“The team at Everpresent was highly professional at every step of the process. There was never a lack of communication. The process was explained over the phone as well as through multiple emails providing updates on the project. The projected time frame for completion was spot on. The cost was explained very well and came in on the target. The gentleman at the drop-off and pick-up point was professional and friendly. I couldn't be more pleased with the result, which is a passworded weblink I shared with family and friends. The quality was incredibly better than I expected from 9 VHS tapes that were in storage for 20 years. I would highly recommend Everpresent for any digital project.”
“I was very pleased with all the videos and dvd's that Everpresent produced for us. And the location for which I picked up the items was very good and the people were very nice.”
“I had several reels of 16mm family films that I discovered just 7 days before a memorial service. Everpresent customer service went over the whole project with me, discussed internally with their team, and committed and delivered the reels I marked priority in time for the service. The quality was amazing given the 60+ year old film. A true treasure for our family.”
“Thank so much EverPresent, your team of experts did such a wonderful job transferring valuable memories from an old beta tape to a dvd and usb. My family and I watched the dvd and were very pleased with the results. I would definitely contact you again for new projects and recommend your services to friends.”
“Experience was excellent. Communication was frequent and consistent throughout the process. Project was completed successfully and with high quality. I would definitely use EverPresent again. Experience was excellent. Communication was frequent and consistent throughout the process. Project was completed successfully and with high quality. I would definitely use EverPresent again. Experience was excellent. Communication was frequent and consistent throughout the process. Project was completed successfully and with high quality. I would definitely use EverPresent again.”
“Your excellent conversion of my dvd's to a digital format made four of my cousins and their families very happy. They have clear "videos" of their grandparents and great-grandparents. You even added a pleasant music background. The five of us are in our 80's and appreciated the very clear directions you sent. The project was a great success!”
“my pictures are from the late 1940's on black construction type paper. Everpresent did a wonderful job transferring the photos. the pages came back intact. no tears or mars! i was very excited to receive my digitized photos. will use them again.”
“Very efficient operation. They attend to each order personally, and you know exactly what they will do for the quoted price. I have 8mm Ektasound movies, and they were the only ones I could find who would digitize the movies- WITH sound.”
