EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The archiving service provided by EVERPRESENT was excelllent! They were very professional in every respect of the project.”

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(MA - Ashburnham) - Posted 3 years ago

“The whole experience from start to finish was straight-forward with excellent results. The people are very helpful, professional and easy to work with. I plan to work with them again in the future.”

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(MA - Newton Headquarters) - Posted 3 years ago

“Easy, fast and fair.”

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(NY - Troy) - Posted 3 years ago

“Everything was done in a very professional manner. It took quite a bit of time.”

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(MA - Newton Headquarters) - Posted 3 years ago

“We brought 27 very precious VHS tapes to EverPresent's store in Newton and initiated a project whereby they would be converted into DVDs and a USB. The intake person at the main desk was very knowledgeable about what the project would entail, how long it might take, and pricing. EverPresent then stayed in contact with us via email, letting us know exactly where in the process the project. We really appreciated that. The project was completed on time. All six DVDs played perfectly. We had some questions about how to play the USB in our computer, so we contacted EverPresent by phone, and they got right on it, helped us figure out how to get it to work in our computer, and now we're fine with our 27 very precious VHS tapes converted to six DVDs and a USB. EverPresent: Job well done, true to their word all the way through, VERY responsive to our questions, thank you!”

Helpful Report

(MA - Newton Headquarters) - Posted 3 years ago

Hi Robert, Thank you for bringing this to our attention, we are very sorry to hear about the experience you had in reaching a member of our support team. We have escalated your concern to our Head of Client Success and she will be contacting you today to help you resolve the issue. Rest assured that all of your videos are safe and backed up on our servers and if there is hardware malfunction, we will fix that right away for you. Best, The EverPresent Support team

Posted 3 years ago

“Job done right in a timely manner. Made my presentation a success, Thanks.”

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(Mail In) - Posted 3 years ago

“I had 35 year old cassettes and ever present put them on DVDs and thumb drives for me they came out awesome I highly suggest them for all your copy needs, they send emails for every step they do, try them you won’t be disappointed !”

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(MA - Northborough) - Posted 3 years ago

“I submitted about 15 reels that dated back to the 1960’s. Naturally I was worried as these reels are like treasures to my family as they contain precious home movies. EverPresent was sensitive to how much the reels mean to me and kept me informed of what was happening every step of the way. I was very reassured of their professionalism and of the great care they took to make sure every foot of reel was carefully managed. I am extremely pleased with the results and with the people who I interacted with. I recommend EverPresent to everyone.”

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(NH - Portsmouth) - Posted 3 years ago

“Found my 60 year old Bar Mitzvah 3 D slides in a box. Ever present did an excellent job of making them into today format on line. Just wonderful at a very reasonable price. Top of the line quality. They take pride in what they do . Gerald”

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(Mail In) - Posted 3 years ago

“They did what I wanted. I would use them again”

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(MA - Newton Headquarters) - Posted 3 years ago

“Very prompt and great job”

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(MA - Braintree) - Posted 3 years ago

“I've worked with EverPresent on 2 projects-a photo book and converting old tapes to USB. Both produced amazing, cherished memories. For me, working on the projects was a gift to myself, and for my adult kids, the book of where their stories began, and the USB of movies they took of themselves and friends during middle and high school years have been a source of joy and merriment. Can't thank you enough.”

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(Mail In) - Posted 3 years ago

“EASY AND EXCELLENT!!!”

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(NY - Astoria/Queens) - Posted 3 years ago

“I have done 3 projects with Ever Present in the last 3 months and each time they did an excellent job. I love that they keep one informed with each step in the process.”

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(CT - New Haven) - Posted 3 years ago

“Responsive and delivers as promised.”

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(NY - Hawthorne) - Posted 3 years ago

“Only place that I found that could convert 35 mm to flash drive. Great to work with.”

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(Mail In) - Posted 3 years ago

“I do not recommend sites, but in the case of EverPresent, I am happy to do so. Most services are excellent, but the really good shine when things are less than ideal. The excellent way EverPresent shines are when problems arise. I recommend them wholeheartedly. Their one failure is the fact they did not warn me of the duty imposed on products coming from the US. Happy Canadian Client.”

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(Mail In) - Posted 3 years ago

“EVERPRESENT representatives have been knowledgeable, professional as well as kind and understanding re my questions and concerns. They kept me informed of the project while they were working on it. The end product is well done and more than I expected; my family and I can share these treasured times. I intend to not only use their services again, but to highly recommend them to others.”

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(NY - Chelsea/NYC) - Posted 3 years ago

“Thank you so much for the awesome reel to reel family home movies that you transferred to DVD they came out perfect. My early 1950s reels on DVD made a lot of family so happy to have. I handed them out at my sisters memorial. From start to finish everything you did was nothing but Excellence!”

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(ME - Portland) - Posted 3 years ago

“Great quality! Lots of communication along the way. I would recommend them. I have done many projects with them and the company before them.”

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(MA - Newton Headquarters) - Posted 3 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews