EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how EVERPRESENT made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My family tried to digitize our videos several different times in different ways, but it was always a puzzle of managing equipment that didn't really work and we had poor results. My Eventually we decided to trust EverPresent with the job, and we are very grateful. We had literally over a hundred tapes of family videos, but that was no problem. EverPresent quotes fairly for the services they provide, and they have equipment that can extract the best quality possible from your media. They are very familiar with how everything works. I can't recommend them highly enough.”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

“Very happy with the digitized recordings you made from 50 year old phonograph records. Thank you.”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

“EVERPRESENT did an outstanding job in preserving my family’s memories! Transferring the slides and films onto usb and DVDs has made it so easy to view and share with other family members! They were quite professional with keeping me informed every step of the way. There timetable was right on! Bravo!”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

“Thank you for a terrific job. Your team was responsive, efficient and did an excellent job.”

Helpful Report

(CT - Darien) - Posted 4 years ago

“Very pleased. Seeing most of the videos are at least 35 years old. We first went to Legacy Box and very poor quality. Others need to know how good your quality is. I would recommend your company. Thank you for my memories.”

Helpful Report

(RI - Providence) - Posted 4 years ago

“Thank you, your company has brought back memories I forgot I had and then boom it was like a time machine I was once again at my son's kindergarten graduation. Words can't express how grateful I am to have found you guys thank you from the bottom of my heart GOD Bless all of youse 💗💞”

Helpful Report

(CT - New Haven) - Posted 4 years ago

“Great work! Thanks so much!”

Helpful Report

(NJ - Warren) - Posted 4 years ago

“Start to finish the Everpresent Team was informative and professional. The product I received upon completion of my project exceed my expections. I will use this service again and strongly recommend them to anyone wishing to reprocess older memories.”

Helpful Report

(NH - Manchester) - Posted 4 years ago

“I gave the newly digitized reel-to-reel music to my daughter for her birthday in August. Much of the content of the reels was originally composed music recorded by my deceased husband (my daughter's father) in the 1970's. Honestly, I was not very optimistic that Everpresent could salvage the music with a quality that I dared to hope could be provided. These tapes were dusty and exposed to heat and dampness over the years. When I received the final digitized music, I was elated, relieved, somewhat shocked, and so grateful. So much better than I expected! My daughter cried when I gave her the digitized version of her dad's music. She even posted a copy of her computer screen, showing all the music tracks, on her Instagram, excited that she can also play her dad's music in her new car! Everpresent re-created extremely precious memories for us both. It was worth every penny. Thank you so very much.”

Helpful Report

(NJ - Pompton Plains) - Posted 4 years ago

“Everpresent was great to work with. Our library had over 200 audio cassettes that we wanted converted to digital MP3 files. They were able to accomplish it in a short amount of time (approximately 1 month) and were priced very reasonably compared to other companies we checked with. The quality of the finished project was much better than the original sounded when played. Highly recommend.”

Helpful Report

Posted 4 years ago

“Very pleased with the results of the conversion (super8 to digital) and the ability to drop off and pickup locally.”

Helpful Report

(NJ - Highland Park) - Posted 4 years ago

“The process is fairly easy and the quality of the digital version is great. I received my pictures back quickly and using the USB and link was also easy.”

Helpful Report

(NJ - Highland Park) - Posted 4 years ago

Hi Mariela, Thanks for bringing this to our attention! We are glad that you were able to see the photos on your USB and sorry to hear you were having trouble with the link. I have checked it and resent it to you personally. Have a great day and thanks for choosing EverPresent!

Posted 4 years ago

“I had eight or nine hours worth of video on mini DVs that were slowly deteriorating over the years. EverPresent converted these videos into separate files which I now have stored online. The bonus is that it is very easy to share these videos with relatives now. The process was explained clearly and was very thorough. Also, I really appreciated the updates on the progress of my order. Thank you again!”

Helpful Report

(NY - Astoria/Queens) - Posted 4 years ago

“Excellent service - EverPresent sent me emails to keep me well-informed of my project's status”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

“very pleased with the level of service and the quality of the product”

Helpful Report

(NY - Hawthorne) - Posted 4 years ago

“Great, easy process”

Helpful Report

(MA - Boston/South End) - Posted 4 years ago

“Service was excellent and the outcomes were fantastic.”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

“Exceptional video & photo conversion company. Their customer service and quality of products are of the highest caliber. Do not put this off any longer. My siblings and I are enjoying these films and will pass them on for generations but we wish we had done them sooner to watch with our parents. EverPresent will not let you down!”

Helpful Report

(NH/VT - Lebanon) - Posted 4 years ago

“It was important to me to preserve a video and a VHS recording of my son at age and 5 and age 30. He passed away unexpectedly in April 2021 at the age of 48. The quality of the work which Everpresent provided was excellent and price reasonable. I also want to say that they performed all work in a timely manner and provided back up files as well. I had a great experience working with this company and I highly recommend them.”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

“When I expressed my disappointment in the fact that EverPresent produced 2 tracks from my audio tape instead of combining them, the staff of EverPresent corrected my problem immediately and gave me access to the new, combined MP3. They have provided an excellent product and great customer service! I would recommend EverPresent to anyone!!”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

Hi Cheryl, Thanks for your feedback. At EverPresent we have many choices available when digitizing audio tapes that is why our consultants reach out to you before we get started to discuss our track splitting process. If your expectations were to have a combined file, that is no problem and an easy fix. We keep files backed up on our server for this reason! Please reach out to info@everpresent.com and a member of our support team will get that fixed for you right away! Have a great day!

Posted 4 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews