“Excellent service! As a result of their service and pricing, I am now looking into having them convert more history to digital (personal and for our community church).”
“I had an excellent first experience. My second batch was not done as expeditiously and the usb key with the files was damaged so that some of them presented with digital lines. However, they called me and fixed the problem.”
Hello Stephen,
Thanks for bringing this to our attention! Please know that all of your images are 100% OK and I will send you a link right now to review these images right way. Please know that sometimes these digital lines appear on USBS that may have been improperly ejected.
Thanks for your time today, as I mentioned on our call, we will be sending you a fresh USB and we wish that we had the opportunity to fix this for you sooner.
Best,
Jody & the EverPresent Team
“This was my first experience digitizing old film and the process from start to finish was seamless. Customer Service was fantastic and left me with no unanswered questions. Consistent communication prior, during and after the project. Exceptional experience and would highly recommend.”
“We had 32 vhs and vhs-c tapes digitized and put on a usb drive. Had a problem 3 of the tapes but they took the time to get a better result with the problem tapes which i was great full for.”
“I was a little disappointed when nothing was salvaged from the tape I submitted. I was led to believe that there was something retrieved, however minute. I asked for a partial refund and was denied. I have to give a 2 rating because of this. It would have been a five had a refund been considered.”
“Very secure since nothing gets sent through the mail. Very convenient with local drop off locations. Good communication: The team keeps you informed of the status of your project. Very good results!”
“I was very happy the service and recommend it. It was nice getting automated updates throughout each step in the process of converting my VHS tapes into mp4s.”
“Outstanding service, timely communication, and an excellent result converting 60+ year old - 16 mm newsreel film to DVD - the website link was especially helpful - thank you from my father-in-law's children and grandchildren!”
“I had a number of old, but special photographs digitized. The work was done very professionally and I was extremely pleased with the result. The people I spoke to were helpful and professional.
The turn around time was not a problem to me but it would have been nice if it was a little faster”
“Everpresent reduced many rock videos to DVDs and did a splended job of it! Now I can watch them on our DVD players and all are in top shape! Thank you Everpresent.”
“We were happy with the service we received, but have not viewed the product. We will view the product when we are able to acquire the proper equipment. We are sure it will be fine. Bob and Martha”
