“Final work products were good but the it took more than 2 months to complete and there were long stretches of communication gaps when I had to beg for a staus update or to find out where my job was in the queue.”
Thanks for your feedback Eric. We are still working on our turnaround times while facing challenges from the pandemic. Thanks for your patience. Also, our barcode system proactively sends status updates to inform all clients of the status of their project. Hope we can work with you again on another project when the time is right!
“All my interactions with EverPresent were positive and they were able to digitize a 40+ year old 6mm film. I appreciate their good service and recommend them.”
“I have no complaints about my entire involvement with EverPresent. My interaction was handled in a friendly and professional manner. Please be certain to destroy the check (or mail it back to me) for $40.66 that I sent you in the final week of June, 2021 because I had already paid that due amount via my credit card, and I do not wish to pay double. Please contact me if there is any problem.”
“The technicians and customer service representatives at Everpresent were awesome. They explained the process our slide collection would undergo, and ensured I understood the time limitations they were up against due to COVID-19. I was more than satisfied with the final product.”
“I was very pleased with Everpresent from start to finish! A representative kept me informed at each stage of the process and the end result is priceless!
Thanks for the memories!
Kathy”
“The company took the stress out of letting go of family heirlooms, from the customer service representatives that talk you through the process and answer all your questions, to the communication of the status along the way.”
“I felt the service was excellent and would recommend and do business agin. AIthough I did not expect too much from 1 of the CD's, I was a bit disappointed that it came out so bad you really can't even hear it well enough to listen to.”
“This was a labor of love lifetime project of videos of band concerts , swim meets , baseball games , and family vacations . It was also the time of Covid . Through 4-5 editing iterations it took the better part of a year . But now I have wonderful legacy Christmas presents for my children and grandchildren . Everpresent staff and technicians were wonderful to work with and I would totally work with them again and entrust them with priceless memories . Mike”
“Enjoyed the updates via email letting me know where our project was in your process. Not very responsive via email though and everyone I spoke with was pleasant and nice.”
“My 8 mm film came back to me in a format I can view on my laptop. My beloved horses from 1974 are there for me to remember why I loved them in the first place! While HD has spoiled us all for great clarity, this old film from a canister I saved is quite good. I’m very pleased.”
“I’m very pleased with the work done by everpresent both with my movies and slides.They came out very well and completed sooner than expected.
I’m planning to continue with them since I still have some work to be done.”
