EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn’t have been happier with the EverPresent Team. They kept me informed every step of the way. I have them two boxes fullof old VCR tapes and they turned them into a nice thumb drive with copies for my kids. They even turned the project around in time for Mother’s Day in only a few weeks. Very professional!”

Helpful Report

(CT - Hartford) - Posted 4 years ago

“Very professional company. We were pleased with the results and will be bringing back more soon. The extent of their experience communicated a sense of confidence and they handled the project without issue. The only thing I would like to see change is how they establish communication. Whether placing an order or just needing a question answered, there is a front line group of representatives that take messages. Everything is a call back. A few times these were pretty slow. But this might be limited staffing due to Covid, so perhaps this will improve. (This review form only gave the option of stating 6 to 12 hours or over a week as reply time. There should be something between that. It was more than 6 to 12 hours, but usually less than a week. But it was closer to a week so I chose a week. Thank you!”

Helpful Report

(NH - Manchester) - Posted 4 years ago

“I have some questions about my last project and have more for you to do. I just haven’t had time call. I will do that when I can.”

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(Mail In) - Posted 4 years ago

“Thank you for all your help preserving our memories. This was a great experience and your work was amazing!”

Helpful Report

(Mail In) - Posted 4 years ago

“EverPresent did an outstanding job converting a voice recording of my Grandfather from 1944. Tge recording was made on a two sided record that requires a special needle to play. EverPresent was able to record it on to a thumb drive. It will be a father's day present for my father. It will be the first time he has heard his father's voice in 18 years. Thanks for helping preserve a piece of my family's history and helping create a new memory as well. Well done EverPresent!”

Helpful Report

(Mail In) - Posted 4 years ago

“Overall I was happy with the conversion of videos to digital. However, I was disappointed that one video had a lot of "shaking" in the digital format. While a written description explained the cause of this it would have been nice if I had been called and asked if I still wanted it. I think it was more than moderate shaking. I called to talk to someone about it and no one ever called me back.”

Helpful Report

(Mail In) - Posted 4 years ago

“Thank you so much for placing my VCR and micro tapes onto a thumb drive. My mother recently passed away and it was so emotional seeing and hearing her voice again!!! Can’t thank you enough!”

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(NJ - Waldwick) - Posted 4 years ago

“The best!”

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(ME - Portland) - Posted 4 years ago

“We wanted to preserve the precious memories and stories of our children when they grew up and were intimidated by the different mediums we had them stored in. Luckily we found Everpresent. From start to finish, the team was wonderful and professional to work it . Everpresent made it so easy and now we have those cherished memories preserved digitally. I I highly recommend Everpresent!”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

“This team is so professional some could say almost too professional :) Throughout the entire process I knew exactly where my project was and was never left out of the loop. There isn't really an easier thing to complete and get good results. Great company, great people, would definitely recommend.”

Helpful Report

(NY - Astoria/Queens) - Posted 4 years ago

“At first I was nervous leaving my family slides with Ever Present. I was very pleased when we got them back and viewed them on the computer. The quality was fantastic for slides that were over 50 years old.”

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(MA - Newton Headquarters) - Posted 4 years ago

“Great company and great product.”

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(NH - Manchester) - Posted 4 years ago

“We were so happy to finally find a company that we could trust with our 12 vsh tapes of family memories . This company is honest , talented and well worth the money . I had my tapes converted to a thumb drive and link so I can easily view my family memoirs using my laptop . I received constant updates about my project from start to end . I truly recommend Everpresent to everyone who wishes to save their memories on an updated system .”

Helpful Report

(NY - Troy) - Posted 4 years ago

“Ever Present saved me a great amount of time in transferring many years of family videos to discs. The end quality of the copies was excellent. They were also properly organized for relatively easy access. In my next life, I will not hesitate to use them again!”

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(NJ - Morristown) - Posted 4 years ago

“They did a great job on my old tapes, the images are very good and the memories priceless!! the process was very easy and convenient.”

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(NJ - Highland Park) - Posted 4 years ago

“Very good service. Kept me informed every step of the way. Thank you.”

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(NH - Portsmouth) - Posted 4 years ago

“Working with Everpresent was a pleasure. They were timely, well priced and professional. The one thing I appreciated the most was their communication. I received email updates so I knew where they were in the process. You knew they didn't forget about your project!!!”

Helpful Report

(Mail In) - Posted 4 years ago

“Well the project started midway through Covid it was something that was going to be for my mom‘s gift and the project took months and months to get done then when it was completed it was only half done because they only recorded a portion of the tape when were specific instructions that there was a blank pushing in the middle anyway after receiving it and numerous phone calls and explaining and re-explaining we brought the tape back in and they somewhat repaired it and gave me an updated version of it but it was a fairly expensive and time involved to get it done was over what was expected for such an easy simple project my experience overall was negative responses from individuals was wasn’t too good although they tried hard and it seems like every time I had to re-explain it to someone else in a different department”

Helpful Report

(NH - Manchester) - Posted 4 years ago

“Everything went great! Great Communication! Professional Conversation. Would recommend.”

Helpful Report

(Mail In) - Posted 4 years ago

“Processed a copy of a DVD securing only those sections I wanted. Their process was easy to follow and the end result was exactly what I wanted.”

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(CT - Darien) - Posted 4 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews