EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality and service is top-notch. I love that the Cloud upload is included. I love the diagnostic sheet that is shared at the end of the project.”

Helpful Report

(MA - Natick) - Posted 4 years ago

“From the beginning call, all through the project Ever present were gracious, meticulous, precise and timely in their service delivery. I would definitely recommend them for the type of work that they do.”

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(MA - Braintree) - Posted 4 years ago

“In the last year, EverPresent has processed 5 jobs for me—digitizing super 8 film and slides from many past decades in my family. This year of Covid seemed the perfect time to work on this project. After I organized my entire box of slides, I boxed them up and took them to a Frame Shop/Art Gallery in New Haven. There I filled out a form and left them to be sent to EverPresent’s home location in Newton, MA. Soon I received a call from one of the EverPresent personnel who explained the process to me and noted any specific requests I had as to the processing of my materials. They told me when all was complete, I would be notified that the finished project would be ready for pickup in New Haven. EverPresent stayed in touch with me through email as my project went through the process of digitization. After about 6-8 weeks, I went down to New Haven and picked up my original slides and movies and new flashdrives. I was thrilled with the results. It is tremendously satisfying to transfer these formerly pretty much unviewable media onto a little flashdrive which I could insert in my computer or TV and step back in time watching my family from years past. I appreciate and highly recommend EverPresent.”

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(CT - New Haven) - Posted 4 years ago

“I was very happy with this service. I really appreciated the emails that documented the progress throughout the process.”

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(CT - Hartford) - Posted 4 years ago

“I was very happy with this service. I really appreciated the emails that documented the progress throughout the process.”

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(CT - Hartford) - Posted 4 years ago

“Everpresent has completed at least 5 projects for us. They are professional and their prices are reasonable. Most importantly, they do terrific work. I would highly recommend them to anyone.”

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(NH - Manchester) - Posted 4 years ago

“First impressions are normally last impressions. The process and procedures are explained on the web site and further if you need more help during the phone review. The only negative was the order was not completed as stated in the phone review. I was quoted a thumb drive and 1 DvD disk. What I received was 2 DvD's. Since there is no direct call to customer service I had to leave a VM. About 7 days later I received a call stating the invoice did not show thumb drive, only DVD's. My email copy was correct and the mistake was on there end. However a thumb drive was created for me at no charge. I do recommend that you call the drop off store first before picking up your stuff, once you been notified its ready.”

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(CT - Hartford) - Posted 4 years ago

“Ever present was very professional and thorough-always kept me up to date and did a great job on the transfer”

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(CT - New Haven) - Posted 4 years ago

“EverPresent is a very professional company, fully representing and carrying out expertise in the finest manners a business can practice. The care exhibited by this company is full of integrity, quality and the essentials of keeping clients aware if the stages and processes of every project handled by them. Every customer can entrust their treasured memories to the work of EverPresent.”

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(NJ - Waldwick) - Posted 4 years ago

“I am sorry to say that I was extremely disappointed with the results of your supposed enhancement of my grandmother’s audio tape!!!!”

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(Mail In) - Posted 4 years ago

“Great Job.”

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(NY - Glens Falls) - Posted 4 years ago

“The recording came out very very poor quality, I could barely hear it unfortunately...”

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(Mail In) - Posted 4 years ago

“Ever present you're the best. Videos I thought were destroyed by time and moisture you've brought back to life. My deepest THANK YOU for best transfer of my treasured keepsakes. I'll tell everyone that needs your services to contact you. Thanks Again; H.D.”

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(Mail In) - Posted 4 years ago

“I appreciate your frequent updates.”

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(NJ - Morristown) - Posted 4 years ago

“Best service ever. Preserved my most precious memories on all formats..CD's, VHS, and DVD's. Will definitely use them again. Worth every penny!”

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(NY - Chelsea/NYC) - Posted 4 years ago

“Dvd was perfect. Had a copy made for my cousin as well. Appreciated the step by step procedure. Great doing business with EverPresent. I would recommend this company highly.”

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(NJ - Waldwick) - Posted 4 years ago

“Everpresent staff were a pleasure to work with and attentive when I had questions! It was great to see the final product.”

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(MA - Cambridge/Somerville) - Posted 4 years ago

“It took a very long time and no one got in touch with me on the status of the order. I was constantly calling for updating.”

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(Mail In) - Posted 4 years ago

“My wife and I were very pleased with the service you provided, converting our 8 VHS tapes to digital. We got to see memories we had forgotten, especially from our wedding 31 years ago. The quality of the mp4s is at least as good as the videotapes, probably better! You kept us informed on what steps were being taken to transfer our videos to digital. Thank you very much, NadiaH and the team that worked on our memories!”

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(Mail In) - Posted 4 years ago

“Ever-present was very easy to work with, they transferred my mini dvd to disc's timely. I'm very happy with the results,”

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(MA - Braintree) - Posted 4 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews