EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service”

Helpful Report

(Mail In) - Posted 4 years ago

“I had several 8mm films transferred to digital and have enjoyed them immensely. The quality is much better than I expected and if someone is wanting to capture memories, this is a treasure trove of entertainment and flash backs. I am delighted with the product.”

Helpful Report

(Mail In) - Posted 4 years ago

“I am sorry that I did not do this much sooner. I waited too long and the quality of my tapes have deteriorated. They did the best job they could and I am happy with the results.”

Helpful Report

(MA - Shrewsbury) - Posted 4 years ago

“Ever-present digitized all of my super 8 and 16mm film from the 1980s-1990s. I am very happy with the results and the staff were very pleasant to deal with.”

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(Mail In) - Posted 4 years ago

“Very nice to work with. Very pleased with the results”

Helpful Report

(NJ - Montclair) - Posted 4 years ago

“I sent in 20 DVDs to be converted to thumb drive and cloud. Everpresent kept be informed every step of the way of their process so I was aware as to how everything coming along. They spent an extra long time on Q&A which I appreciated. The end product was fantastic. Not only can I have family acces from the cloud and save, I have all memories on thumb drive as well. Superior work.”

Helpful Report

(NJ - Morristown) - Posted 4 years ago

“The project went well after a bit of a rough start. I feel I was being charged for a hidden service after the parameters of the project were set. I was able to work with Everpresent and actually do some of the work myself that I would have been charged for. Quality was excellent. Communication was good, but could have been more efficient. We started by leaving voicemail, but finally went to email.”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

“Everybody was great and I was informed every step of the way. I only wish that the sound on some of my videos could have been repaired. Otherwise I was very happy with everything. Thank you”

Helpful Report

(ME - Portland) - Posted 4 years ago

“Everpresent processed about 2500 slides to digital. Each slide was in the proper order and returned to it’s carousel in the original position. Each slide was labeled to represent the appropriate carousel making it easily identifiable for final identification and labeling. All-in-all I am very pleased with the results of their work.”

Helpful Report

(Mail In) - Posted 4 years ago

“The old VHS tape wasn't a great family heirloom...just footage from a beach house vacation with friends from 33 years ago. Still, I wanted it to be handled with care and given every chance to be salvaged. Everpresent did a great job, and I really appreciated the personal phone consultation and follow-up emails through each step of the process. Watching the resulting DVD with the same friends was so much fun - reliving the memories from our younger days!”

Helpful Report

(RI - Providence) - Posted 4 years ago

“Wonderful Customer Service Great Job! The customer is kept informed of every step until the project is completed”

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(RI - Providence) - Posted 4 years ago

“The results were amazing.communication was great with the process of results. The prices were higher than expected.”

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(NY - Brooklyn) - Posted 4 years ago

“Absolute Professionalism.”

Helpful Report

(NY - Massapequa) - Posted 4 years ago

“The digital transfer of my 16mm film showed significant dirt...especially at the beginning and the end of the transfer. This means the film was not professionally cleaned before transfer.....unforgivaeable. They also had to redo the transfer because the audio track was not included although I was charged fo it. For the $400 plus dollars I was charged the job rendered was unsatisfactory.”

Helpful Report

(Mail In) - Posted 4 years ago

“I used Everpresent to digitize our 8mm home movies with sound. Not all companies can complete the job with sound. My customer service representative, Tia, was awesome. She was helpful in providing information over the phone and email. I was able to drop the film at a local store for pick up eliminating the stress and anxiety of sending through the mail. Upon completion, I was able to pick up the original film and thumb drives. Apparently, the process of digitizing 8mm film with sound is more complicated than I realized. The speed of the film was off. I reached out to Tia via email and she immediately called. They were able to edit and resend new thumb drives and my cherished memories were once again brought to life. They also provide a website link so you can download and share with family and friends. I am grateful for the professional, friendly customer service and a fantastic finished product.”

Helpful Report

(NY - Massapequa) - Posted 4 years ago

“Understandably,I was hesitant to send away my precious videos of my family but I felt I was in good hands with Everpresent. They communicated with me every step of the way explaining the process it took to do a thorough and professional job. It was a job well done. I couldn't have been more pleased. I highly recommend this company.”

Helpful Report

(Mail In) - Posted 4 years ago

“Happily all my questions are now resolved and I'm now preparing my 2nd batch of older 126 films to be digitized. The 1st batch, despite being from the 1970's turned out really well. A special memory for my children. Thank you for your good work.”

Helpful Report

(Mail In) - Posted 4 years ago

Hi Timothy, Thanks for your note and we are pleased that you are happy with your slide scanning project and that you would like to work with EverPresent again. It looks we tried to reach you to you but the email we had on file was bouncing. We will give you a call today to help you with your slide scanning project. Thanks, The EverPresent Team

Posted 4 years ago

“Very nice people with great personalities. Product is way too expensive, and takes way too long. Thank you - Kathy Joyce”

Helpful Report

(MA - Newton Headquarters) - Posted 4 years ago

“I wanted digital images of newspapers from 1976. Legacybox couldn't do the work and recommended EverPresent. EverPresent kept me advised on the progress of the work and delivered a quality product.”

Helpful Report

(Mail In) - Posted 4 years ago

“I am pretty thrilled- I live in California and was nervous to ship my memories across the country- but am so thrilled with the results and the way they were presented. I got all my originals safely back and a technical analysis of any media issues as well. I am prepping my second order now and have recommended this company to my friends. Thank you!”

Helpful Report

(Mail In) - Posted 4 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews