“Still waiting for the project to be completed. Had the hardest time reaching the project person. Finally got a call back after 3 days or so. Frustrating.”
Hi Jim, Thanks for using EverPresent again! I see that we already completed one project for you and now you are choosing us for another. We appreciate your continued business and we will be in touch as soon as your tape is complete, stay tuned for status updates prompted from our barcode system emails. Thanks!
“Everpresent did a great job scanning the box of slides and movies from my childhood. Aside from the quality of the scans -- which I expected -- I was pleasantly surprised to see the images captioned with information from the box the slides were in. I still have some cataloging to do, but the titles gave me a great head start.
All this combined with the ability to drop off (and pick up) the source material at a local store, made for great experience. Next time I find myself with more than a handful of images to digitize, I'll use Everpresent.”
“i WOULD DEFINATELY GIVE YOU 5 STARS. The movies that you translated for me to DVD's span about 70 years. My children and my nieces and nephews also have high compliments. It allowed them to see how their grandparents looked and acted when they were in their 30's. Without this transcription I'm afraid all my movies would be lost forever. I still have my old projector but it is not easy to operate and it's very noisy. Once the bulb burns out it's probably done for. I'm looking forward to seeing my next batch of movies that you are working on now. The music that you put on the DVD complimented it nicely
John Games”
“I’ve used everpresent on multiple occasions and they are without a doubt the best at what they do. I’ve had to send them more than one project that Legacy Box could not convert and everpresent figured it out. I’m not sure how they do it but they are superior.”
“Final work products were good but the it took more than 2 months to complete and there were long stretches of communication gaps when I had to beg for a staus update or to find out where my job was in the queue.”
Thanks for your feedback Eric. We are still working on our turnaround times while facing challenges from the pandemic. Thanks for your patience. Also, our barcode system proactively sends status updates to inform all clients of the status of their project. Hope we can work with you again on another project when the time is right!
“All my interactions with EverPresent were positive and they were able to digitize a 40+ year old 6mm film. I appreciate their good service and recommend them.”
“I have no complaints about my entire involvement with EverPresent. My interaction was handled in a friendly and professional manner. Please be certain to destroy the check (or mail it back to me) for $40.66 that I sent you in the final week of June, 2021 because I had already paid that due amount via my credit card, and I do not wish to pay double. Please contact me if there is any problem.”
“The technicians and customer service representatives at Everpresent were awesome. They explained the process our slide collection would undergo, and ensured I understood the time limitations they were up against due to COVID-19. I was more than satisfied with the final product.”
“I was very pleased with Everpresent from start to finish! A representative kept me informed at each stage of the process and the end result is priceless!
Thanks for the memories!
Kathy”
“The company took the stress out of letting go of family heirlooms, from the customer service representatives that talk you through the process and answer all your questions, to the communication of the status along the way.”
“I felt the service was excellent and would recommend and do business agin. AIthough I did not expect too much from 1 of the CD's, I was a bit disappointed that it came out so bad you really can't even hear it well enough to listen to.”
