“Very organized and thorough. I do have a couple tapes with quality issues but could be the tapes themselves and not the stick. Overall, I am satisfied”
Dear Charles,
Thank you so much for taking the time to provide us with your valuable feedback about your experience with EVERPRESENT. We truly appreciate customers like you who take a moment to share their thoughts and help us improve our services.
We apologize for the inconvenience you faced regarding the formatting for specific T.V.'s. While it's true that smart TV's and USB drives are not universally compatible, it's clear we should have given you a better sense of your options so that you could enjoy your digitized videos more fully. To that end, we will be reaching out to see if we can improve your experience. Thank you again for helping us to serve you better.
Best regards,
EverPresent
“All interactions with this company are prompt, informative, and courteous. Easy pickup and dropoff at network of local photography stores, to move your film to their headquarters for processing.”
“Everpresent provided just the service needed for the small hospital archive I manage. We had a modest collection of aging audiovisual materials that had to be migrated to an updated format. Everpresent worked with me while we figured out the logistics of the project, and everything was transferred and returned in a professional manner with good documentation. They were even able to save the content of a film reel from 1928 that all of us had assumed was unsalveageable! It was a real treat to see one of our hospital's famous physicians on film, still recognizable after almost 100 years.”
“Very glad and grateful to have had my father's 80th birthday party digitalized. He passed away 20 years ago and my daughter wanted to show her children their great grandfather and his piano talents. It is good to be able to see my parents and their family, all having departed. Some tears and laughing mixed, but an important piece of memories to have. Thanks, and please dispose of VHS tape. Cindi Galligan”
“I was very impressed at the constant communication of where my project was in the process and what was next. I felt very confident that they were taking great care of my family memories.”
“The overall service was excellent. My only comment would be that the website needs an optional "power user" mode that makes it very easy to download content. An authenticated API would be even better.”
“Efficient, great quality & speedy work! Love the new platform/app and made sharing the videos with family so much easier. Thank you for making this a streamlined process!”
“I could not have been more pleased with the results of my project at Everpresent. the finished project was impecable and I would definitely use them again and again.”
“I recently had two 8mm films transferred. Both films were over 60 years old. They were fragile and I was concerned about losing the content forever. Now they are preserved and available for easy viewing and sharing.
From my first contact with Everpresent and on through completion, your interest was apparent and genuine, both in our phone conversations and in person. Everpresent more than met my expectations. Thank you very much.”
“I wanted to convert some very old film into digital format. I selected EverPresent and am extremely satisfied. They were excellent in terms of communication. They kept me informed of their progress every step.”
