EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was organized and I appreciated that you kept me informed for the different steps during the process.”

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(MA - Newton Headquarters) - Posted 3 years ago

“Service and communication was great. The final product exceeded my expectations.”

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(NJ - Warren) - Posted 3 years ago

“Everpresent was very careful with photos given for scanning and cleaning.”

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(MA - Northampton) - Posted 3 years ago

“I have continually used everpresent to update old media so I can keep my family treasures ….I’m very happy with their services.”

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(MA - Newton Headquarters) - Posted 3 years ago

“Good communication, Great work, Will use them again. Thanks”

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(MA - Boston/South End) - Posted 3 years ago

“Your company did a great job converting the tape to a disc.”

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(Mail In) - Posted 3 years ago

“I chose this company because the prices were good (or so I thought) and they seemed to do a good job. I brought my 55 pictures to my local drop off and waited for the phone call that Everpresent received them. The phone call came with the tech telling me I had many more pictures than I sent and quoting me over $200 for the scanning and everything that would need to be done to bring my pictures back to like new. When I told her there were only 55 pictures and most of them just needed to be scanned, she insisted I was wrong. Only 15 needed any special attention. After a few minutes of going back and forth, she said she would check. Came back to tell me yes there was a lot less then she stated but more than the 55 pictures I counted (??) Now she quotes me $140. I was going to ask for my pictures back. She tells me it could be less and the $140 was just an estimate. I gave her the $70 deposit required thinking that it would be corrected later on. It was not. Not only was I charged the full $140 but they did nothing to improve the photos given to them. Their site shows a cracked, faded picture brought back to like new. That is what I was expecting to receive. The scan looked the same as the picture with no improvement. I would not recommend this service. I did not contact them after I received my pictures back. I just don't want anything to do with them again.”

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(NY - Massapequa) - Posted 3 years ago

“Pretty cool! I did not expect much from such old and poorly stored films but was pleasantly surprised with the quality I got back. Priceless film from 70 years past of my grandparents, mother and uncle was well worth it.”

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(MA - Shrewsbury) - Posted 3 years ago

“Ever present did a good job but the quality of my film was poor. Not their problem. I will consider them for future work. Order was delivered on time as promised.”

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(NY - Riverhead) - Posted 3 years ago

“All good...very helpful...did just what I needed, returned original stuff”

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(Mail In) - Posted 3 years ago

“Excellent product and customer service. I highly recommend Everpresent. Great communication and the delivery was quick.”

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(MA - Braintree) - Posted 3 years ago

“Great service from drop-off to pick-up of carousels. Quality of scanned and digitized slides was fine for 40-year-old materials. Thank you!”

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(NY - Chelsea/NYC) - Posted 3 years ago

“We found our son's wedding video from 32 years ago, forgotten in a drawer. We can no longer view a VHS--so were pleased when we found EVERPRESENT! They were so conscientious about every step of the process, we were happy to spend a little more than originally expected. The finished product was all that we'd hoped for! They also offered a second thumb drive for us to give to our son and his wife! It's a pleasure to see our son 28 years old again!! I would recommend EVERPRESENT to anyone who asks! Thank you.”

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(MA - Burlington) - Posted 3 years ago

“We were so pleased with the audio download of my Dad singing off of 5 reel to reel tapes. I know that your team worked hard at giving us the best quality possible. Amazing to hear his voice from 40 years ago, singing so beautifully. Thank you.”

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(MA - Newton Headquarters) - Posted 3 years ago

“Great service. They have been especially good at restoring old negatives and prints. I have used them perhaps 5 times over the last 2 years and will do so again in the future.”

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(MA - Newton Headquarters) - Posted 3 years ago

“EverPresent was exceptionally professional, the job they completed for me restoring a valued audio cassette from Vietnam (circa 1970) was amazing, their communication throughout the job was outstanding. I highly recommend this company, and I am looking forward to doing more business with them.”

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(Mail In) - Posted 3 years ago

“I was extremely pleased with the work that Everpresent did for me. The 16x20 photo that you digitized for future use is actually more vivid than that provided to you. The only disappointment was that the glass in the frame was broken when it was returned.”

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(MA - Falmouth) - Posted 3 years ago

“Great results”

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(Mail In) - Posted 3 years ago

“Excellent work and a very professional team that works with you. Would highly recommend.”

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(Mail In) - Posted 3 years ago

“After using a different company to digitize my old VHS tapes and being more than a little disappointed with the quality of some of them, I tried Everpresent and was very satisfied with every aspect of this great company. Definitely will be back!”

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(MA - Shrewsbury) - Posted 3 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews