EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had 8mm films digitized a couple of years ago from a firm in NY. I actually had you digitize one of the same films so I could see the difference before I used you to do the bulk of the work I need done. The difference was unbelievable - The digitized film you sent me was horrible - the colors were bad, the speed was wrong - it wasn't worth watching.”

Helpful Report

(MA - Newton Headquarters) - Posted 3 years ago

“Not pleased. Didn't do what I asked and was very overpriced.”

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(Mail In) - Posted 3 years ago

“I used EverPresent to digitalize approximately 700 slides. Memories spanning 1950 to 1990. Made flash drives for siblings and sent them out out for Christmas. It is a big expenditure but we no longer have to deal with the slide projector and trays. The most difficult part was getting them into chronological order. I’m glad I did it, well worth the effort!”

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(NJ - Highland Park) - Posted 3 years ago

“Great friendly service and received our videos on time as promised!”

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(Mail In) - Posted 3 years ago

“This was one of the greatest gifts. All of our old memories were preserved so we can view them anytime, and easily. It was extremely efficient from start to finish!”

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(NJ - Highland Park) - Posted 3 years ago

“Pleasant experience - Timely delivery - very satisfied Thank you! Happy New Year!”

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(Mail In) - Posted 3 years ago

“Very satisfied with the service. It was reasonably priced, fast, and personal attention.”

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(Mail In) - Posted 3 years ago

“They kept me informed during the entire process from receiving the VHS tape to shipping back the digital copy. Will surely use them again if I want to convert any other films I may have.”

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(Mail In) - Posted 3 years ago

“Very happy. Quality is not the best in some video but I think it's because the VHS tapes were 40 some years ago. Thank you so much for the memories for our family.”

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(Mail In) - Posted 3 years ago

“I had an old vinyl record of my late father singing that I wanted digitized. Everpresent’s process was seemless from beginning to end. I highly recommend their service.”

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(MA - Braintree) - Posted 3 years ago

“I recently had EVERPRESENT digitize over 25 hours worth of family videos of my kids growing up. They carefully converted my old camcorder tapes to thumb drives, which I just gave copies of to my (now adult) children. All of us were delighted with the result and the family has had a great time watching and re-living wonderful times together. EVERPRESENT's ongoing updates kept us confident that our videos were being securely cared for and that the project was on track to be ready, as promised, for Christmas gift-giving. This was the second project that EVERPRESENT has done for me and I won't hesitate to use them again. Highly recommended !!”

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(MA - Newton Headquarters) - Posted 3 years ago

“They did a wonderful job. The dvds I ordered are in perfect shape and they even called me to make sure they would do the order correctly”

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(Mail In) - Posted 3 years ago

“Great job! EVERPRESENT kept me informed through the whole process and delivered as promised. Drop off and pickup at location was extremely easy at the location I used. So far, the video's I've watched were well done and I can't wait to watch more. Thanks Everpresent, I appreciate the way you handled this project.”

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(NJ - Pompton Plains) - Posted 3 years ago

“I appreciate a very helpful staff as I processed a procedure using very old materials.”

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(Mail In) - Posted 3 years ago

“I entrusted the 8mm film of our 50-year-old wedding. It was put on a DVD and EverPresent was able to save our memories despite poor quality film combined with amateur filming. Thank you very much.”

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(NJ - Warren) - Posted 3 years ago

“Pricing and timeline was exactly as quoted, the staff provided regular updates on the status of the project process.”

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(MA - Northampton) - Posted 3 years ago

“My experience with EVERPRESENT was wonderful from start to finish. After speaking with them I felt comfortable entrusting EVERPRESENT with our family photos, slides and films. EVERPRESENT not only transfers your material to a digital format but your material is also cleaned and touched up if need be. EVERPRESENT kept us informed throughout the whole process as to where our order was and when it should be done. The final product was fantastic. We found the best company to use for anyones family photo’s and would recommend EVERPRESENT to anyone and everyone Timo Cunniff”

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(Mail In) - Posted 3 years ago

“Horrible. Dishonest, everything agreed upon didn't happen”

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(NH/MA - Salem) - Posted 3 years ago

“Our old family photos were handled perfectly & turned out fantastic. This is a great company to work with. They followed up each step of the way so we knew how everything was progressing. Also, they picked up & returned the photos so we did not have to worry about mailing etc. Old family photos/videos are priceless & this is the only company we would trust taking care of them. Thank you!”

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(NJ - Pompton Plains) - Posted 3 years ago

“Excellent customer service and communication.”

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(Mail In) - Posted 3 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews