“Everyone on the team was VERY knowledgeable, professional, and responsive. They updated me on the status of my project along the way, and the project took much quicker than projected. I will definitely use them again for future needs.”
“The product, process & communication was great! I only gave you 4 stars because of the 2 emails asking for tips for your employees! Please just charge a bit more for your product if you need to and eliminate that request! I think it’s quite out of line. Otherwise- a very good experience. I felt my tapes were in good hands since I didn’t have to mail them.”
“I remember watching a movie of my parents’ wedding on a borrowed film projector over fifty years ago.
After they both passed, it became imperative to have the film digitized (along with another, shorter film of a family vacation).
Well, EVERPRESENT did a fantastic, very affordable job on both movies. It was a real joy watching the DVD; the memories are priceless.
Next, I’ll have to tackle all those old photos!”
“Hi, Sad to say the quality of the reel transfer to digital was poor. I know the reels were quite old and didn’t know what to expect. My daughter had to use a song identifier app to get a list of the songs on the digital transfer and set them up in Spotify. We’ll be able to use the Spotify version at my brother Mark’s celebration of life service, but would have preferred the digital version. My brother was a DJ and took a lot of pride in mixing songs to create the reel.”
Thanks for your feedback and for reaching out. Sometimes Old tapes often present a variety of issues including discoloration and sound and tracking issues. 99% of the time, there is nothing we can do, which is upsetting for us too. The good news is you stopped the aging process by using EverPresent to digitize the tapes. If you would like a member of the client success department to reach out to you, please email info@everpresent.com and we can have a Senior Member further assist you.
“So pleased with the outcome of our project. The Everpresent team was great. It felt like we were there only client. Great communication with us along the project A+.”
“Very pleased! This company kept me informed from the time they received my material to every step along the way to completion. Amazing how they were able to preserve very old 8mm film reels and also audio reels. Thank you!”
“I was very happy to see these videos. I don’t like there is no sound. And when I play them in the camcorder here they have sound. I did want to get more tapes done. But no sure because of that issue”
“I was nervous about sending the film away but Everpresent did make sure to describe to me exactly what would happen. When my film arrived at Everpresent I got a call and was given the details of what it would take to digitize my film. I understood there was damage to my film from mold or mildew that needed to be addressed and that it would take 8 to 10 weeks to complete the project. I was glad I decided to use Everpresent because It would have been difficult to convert on my own, which was something I was considering. When I finally received the digitized films I was very happy with the outcome and am glad I chose to do it. Despite the film degradation, I thought the digitization worked very well. Every thing went exactly as planned from Start to Finish and I have told friends and family about my experience.”
“Hi, we were kept up to date and picked up our CDs at the Shrewsbury, MA location. None of the 10 would play on our Bose CD player at home but did play on our car player. We called and the person we spoke with apologized and told us they would produce another set at no charge. We picked that set up and had the same issue. All of the CDs play on our car player so we can’t figure it out. We have had CDs made from cassettes by EverPresent a few years ago and they still play just fine on our Bose player. So at this point we’re not sure if the folks we are planning to give a copy to will have a problem playing them or not. I guess we’ll have to wait to find out. Everyone we dealt with at EverPresent was very nice!”
Hello Polly and Russell,
Thank you for reaching out to us and we are glad that you had received the new discs. We are happy to hear that you can play these in your car player and that we can hear these audio files on your online link. Please keep us posted on the gift recipients and we can always offer them a USB, as well. Have a great day and thanks for choosing EverPresent!
