“I was initially very confused using the Just 8mm service. I had only 8mm & Super8 film to convert so I didn't understand what Everpresent was. I thought it was the "parent company". I can't comment on using Everpresent as I didn't use that service. I do think overall that the conversion service offered by Just 8mm was satisfactory except for the lack of communication during one of my orders. It was taking an extraordinarily long time to get the initial receipt email. I asked for a status update and the response was sent quickly. Unfortunately, the high cost of having someone else do the conversions prevented me from using the service for the remainder of my collection. I was relatively happy with the quality of the service. It was prohibitively expensive.”
“The quality of the photo is not very good and, accorded to the passport office, may not be acceptable. I have nevertheless submitted it and await their determination.”
“Our first project with Everpresent met our expectations and beyond. We entrusted them with a precious cassette. Everpresent's staff kept us updated on every step of the process and at the end delivered 2 CDs that were labeled and cosseted in perfect cases.
When my husband requested two more CDs from Everpresent, his request was fulfilled easily by using the job/project number. Please, thank all of the staff for giving us confidence in your careful completion of our orders.”
“Very nice, helpful staff who delivered an excellent product in a short amount of time. Seeing the videos from 25 years ago was quite amazing and emotional.”
“Everything you were able to do was done professionally . Unfortunately, the older glass slides you were not able to copy. I wish you were able to refer me to a company that had equipment to complete the project.
I appreciated your updates and if there was a question you did contact me. I will definitely be using your company again.”
“Sent away five tapes to be transferred to digital but only 4 worked while the last one was in fast forward mode with no sound. Very difficult to find customer service as I left numerous messages and e-mails before reaching a live person. They said tape was corrupted and that was the best they could do. Why copy a corrupted tape with no sound and in fast forward mode and charge the client? Thought about asking for a refund but am so tired of their lack of responsiveness.”
“Fantastic job on old mildewed videos I thought I would never view again. From start to finish, their attention to detail, follow-up, and quality is top notch. Very reasonably priced considering the condition of my tapes. Our memories live on thanks to EverPresent!”
“My experience with Everpresent was exceptional. They provided excellent customer service, timely communication, and I would say they have a polished, professional system that gets the job done effectively and efficiently.”
“High quality super8 conversion of old family films. EverPresent was very communicative and professional. The conversion cost more than I expected but I was happy with the result.”
“We love our 2 digital projects but in the last one our VHS tapes came back without the cases they were sent it. It is very difficult to reach someone at Everpresent.”
“Dropped off 5 albums that were over 20 years old to have them scanned. The scans and photos came out really clear and quite nice. Impressed with the quality”
